Ditutup

Spanish and English speaking B2B Technical Support Agent (Home-based)

The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support.

This position involves work Monday to Friday during office hours (European time).

Qualifications:

- At least 18 years old.

- Solid customer support skills.

- Excellent verbal presentation and communication techniques in clear English and Spanish language with no accent.

- Computer experienced and internet-savvy.

- Excellent customer assistance and problem solving skills.

Your role:

You will be responsible for answering questions related to the company's cloud service. The work will consist of handling 1st line support questions. For 2nd and 3rd line support questions the staff at the head office will step in.

Customer contacts will take place through different channels: email, web chat and phone (VoIP).

Basically, you will help existing customers with their questions and follow up leads who have contacted the company.

You will work with both English and Spanish speaking customers.

Your privileges:

- Competitive salary package .

Kemahiran: Khidmat Pelanggan, Sokongan Pelanggan, Sokongan Telefon, Bantuan Teknikal

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Tentang Majikan:
( 0 ulasan ) Sweden, Sweden

ID Projek: #15179003

19 pekerja bebas membida secara purata $6/jam untuk pekerjaan ini

jonna88

Hello there, how are you? I am very interested in doing this project and can start working on it afte being discussed and awarded. Hoping to hear from you. Have a great day! :)

$8 USD / jam
(6 Ulasan)
4.1
punit691986

Can work with English speaking customers. I believe i have the skills and experience to complete the project with utmost importance and due diligence.

$5 USD / jam
(1 Ulasan)
2.0
kamiinavia

Hello I am native spanish and i speak english so maybe i can help you contact me if you want to hire me

$5 USD / jam
(0 Ulasan)
0.0
$5 USD / jam
(0 Ulasan)
0.0
interlitpol

Greetings i am an expert in handling customer service tasks, i've been working in varios projects, handling customer calls and sloving problems and issues in multiple languages, i am fluent in english and spanish, i am Lagi

$5 USD / jam
(0 Ulasan)
0.0
byto2012

I am a Workhorse in terms of customer satisfaction with over 6 years of experience giving a professional, efficient and quality service. I am able to take the responsibility of this position immediately, and I have th Lagi

$6 USD / jam
(0 Ulasan)
0.0
XochHerreraGomez

Me comprometo al 100% con los proyectos que emprendo. Aunque no tengo demasiada experiencia en Freelancer me gustaría comenzar con un proyecto de esta naturaleza ya que el perfil que requieren lo cumplo en muchos aspec Lagi

$8 USD / jam
(0 Ulasan)
0.0
Fonty2015

Hello. This is Anna, freelancer: Fonty2015. I am very much interested in being a part of your productive team. I consider myself to be a hard worker, poised only to entertain success in whatever task I am assigned. Wit Lagi

$3 USD / jam
(0 Ulasan)
0.0
michivieira2017

To whom it may concern, I am writing because I have experience and skills for the job. I have skills in sales, customer care and computer skills. I am extroverted, educated, and very communicative, I have great abili Lagi

$6 USD / jam
(0 Ulasan)
0.0
braco7

Hi there, My name is Fran and I would like to apply for the position as I am an IT graduate with a lot of experience and abilities in Customer Service (In English and Spanish). I am totally bilingual, with NATIVE S Lagi

$7 USD / jam
(0 Ulasan)
0.0
sey030895

I have experience being a technical representative for an Australian telecommunications company and I definitely know how to handle different types of scenarios. I hope you consider my application.

$5 USD / jam
(0 Ulasan)
0.0
mcabrera

A proposal has not yet been provided

$7 USD / jam
(0 Ulasan)
0.0
mrlopez26

I have experience working in calls, e-mails, and chats, plus, I am a native Spanish speaker. Schedule is not a problem.

$4 USD / jam
(0 Ulasan)
0.0
pamelacespedes

Trabaje por un año en servicio al cliente, en un call center que daba servicios a Dish Network. Tres años de experiencia en una agencia de viajes. Soy muy profesional y amable con los clientes.

$6 USD / jam
(0 Ulasan)
0.0
ajha63

I'm a Linux/Unix SysAdmin and backend developer with more than of 10 years working on web services and, I'm a AWS technical professional with excellent skills to deploy any service offered by AWS. I also have very good Lagi

$7 USD / jam
(0 Ulasan)
0.0
$5 USD / jam
(0 Ulasan)
0.0
alexaava26

September 15th, 2017 Hello, my name is Ava Saballos and I’m excited for the opportunity to apply for this position. Within your company, I will prove my knowledge in marketing and my initiative in customer service, Lagi

$7 USD / jam
(0 Ulasan)
0.0
$13 USD / jam
(0 Ulasan)
0.0
TechnicallBol

Hello There!, I have 10+ years of call center experience with projects ranging from customer support, telemarketing, lead generation and virtual assistant. 90% of my projects were in the US and Canada, besides that I Lagi

$6 USD / jam
(0 Ulasan)
0.0