
Closed
Posted
Paid on delivery
I need someone who can jump in and handle day-to-day replies on my WhatsApp account. The task is straightforward: read incoming messages, answer promptly and politely, and escalate anything you are unsure about back to me. Fluent written Indonesian is essential because virtually all conversations are in Bahasa. A friendly tone, good spelling, and the ability to keep replies concise will make you perfect for this role. You may work from anywhere as long as you can stay online during the agreed hours and respond within a few minutes of each new message. Please let me know: • The typical hours you are available (WIB) • Any past experience doing live chat or customer service • The device and internet connection you will rely on I will give a short script/FAQ to get you started. Once you’re comfortable, I expect you to personalise answers while staying on brand. Looking forward to working together!
Project ID: 40476340
8 proposals
Remote project
Active 7 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
8 freelancers are bidding on average $438 USD for this job

Hello Dear Client, As a native English speaker with vast experience in customer support, administrative assistance, and virtual assistance, I am confident that I am a great fit for this position. I have excellent communication skills and can effectively interact with people from diverse backgrounds. I am also very patient with customers to ensure 100% satisfaction.I am also savvy in email management, data entry, inventory management among other skills. You are guaranteed reliability, effective communication, and tasks completed accurately and on time. I am available for up to 60 hours per week and am seeking a full-time, long-term opportunity. I have experience using different CRMs and am open to learning any new tools to ensure success in this role. Kindly send me a message for further discussion. Regards, Purity Tai
$500 USD in 40 days
8.3
8.3

As a fluent speaker of Bahasa and with a talent for clear and concise language, I believe I'd be a great fit for your WhatsApp Chat Support Assistant role. Not only can I respond promptly and politely to incoming messages, but I have a knack for personalizing answers while staying on brand. In my previous experience as a data analyst, I've utilized my excellent time management skills to efficiently and effectively handle high-volume workloads. This ability to manage time efficiently is crucial in ensuring that every message receives a prompt response. Regarding my availability, I'm based in Indonesia so you can rely on my presence during WIB hours. My equipment setup is optimized for seamless communication; fast internet connection, reliable devices, and an unwavering commitment to staying online and responding within minutes to each new message. Moreover, my experience extends beyond data analysis into customer service which I consider one of my strongest soft skills. Dealing with customers with patience, empathy, and professionalism is something that comes naturally to me. Thoroughly analyzing and visualizing data has trained me to pay close attention to detail which is invaluable in ensuring clarity in messaging. With all this in mind, I am confident that I can pick up the provided script swiftly and offer an exceptional level of Whatsapp support.
$500 USD in 7 days
0.0
0.0

Fast replies on WhatsApp don’t just keep conversations going… They shape how your brand is perceived in real time. One slow or awkward response, and interest drops. One clear, friendly reply and the conversation moves forward naturally. From your brief, you’re not just looking for someone to “answer messages”… You need someone who can represent your brand confidently, keep conversations smooth, and know when to escalate without hesitation. That’s exactly how I approach live chat support. I focus on: -Quick response times (keeping conversations active and engaged) -Natural, friendly Bahasa Indonesia that feels human not scripted -Clear, concise replies that solve questions without overwhelming the customer -Knowing when to handle vs escalate, so nothing gets stuck Imagine this: every message gets a prompt, polished reply… customers feel heard, conversations flow بسهولة, and you don’t have to constantly check in. That’s the goal. Here are my details: • Availability (WIB): Flexible; can cover peak hours and adjust to your preferred schedule • Experience: Live chat / customer support handling inquiries, FAQs, and escalation workflows • Setup: Stable internet connection + dedicated device for fast, uninterrupted responses I’m comfortable starting with your script/FAQ and quickly adapting to your brand voice while keeping replies personal. Let’s get started. Share your preferred working hours, and I’ll align immediately.
$255 USD in 4 days
0.0
0.0

Hi! I’d be happy to help with this role. I’m available during flexible hours (WIB) and can stay responsive throughout the agreed schedule, usually replying within a few minutes. For experience, I previously worked at FASTLab as a Social Media Analyst where I handled audience interactions and message responses regularly. In my current role, I also work closely with employees and managers as part of development activities, so I’m used to handling inquiries, coordinating communication, and responding in a professional yet friendly tone. For devices, I mainly use a Samsung S23 and iPad, with mobile data connection available to stay online consistently. I’m comfortable following scripts/FAQs, but also able to personalize responses naturally while keeping the communication aligned with your brand tone. Looking forward to hearing more about the role!
$500 USD in 7 days
0.0
0.0

Hi, I’m interested in helping handle day-to-day replies on your WhatsApp account and fully agree with your payment structure. I am Indonesian that fluent written in Bahasa with a friendly tone, good spelling, and the ability to keep reply concise. I have experienced in hospitality industry around 7 years and familiar with customer service. I’m ready to start immediately and can ensure consistent, accurate work. Please send me a message so we can proceed further and discuss about everything you need. Thank you.
$500 USD in 7 days
0.0
0.0

Halo kak! Perkenalkan saya alfiyan. Saya mengambil jurusan bahasa saat SMA, dan sangat antusias dengan bahasa Indonesia baik secara tata bahasa maupun kesusastraan. Saya juga berpengalaman menghandle chat Whatsapp sejak 2019. Ada 4 akun Whatsapp yang pernah saya pegang selama itu, yang salah satunya mempunyai chat dari ras terkuat di bumi; emak-emak, dengan chatflow yang kompleks (mengarahkan customer cara mengupload ke Google drive, memenuhi permintaan quotes per foto, komplain, negosiasi harga, dan lain sebagainya) sampai saat ini. Jadi soal ketelatenan, kesabaran, dan kesopanan sudah jangan di tanya lagi. Mulai dari chat sederhana, sampai chat super kompleks sekelas user facebook sudah menjadi arena saya. Bahkan, untuk chat sehari-hari saya memertahankan penulisan sesuai tata bahasa Indonesia yang baik dan benar. Untuk device saya menggunakan 4: - iPhone 13 mini - Vivo X100 Pro - PC i5 13600K - Laptop Ryzen 7 5700U Dengan ketersediaan jaringan WIFI 100mbps. Semoga ini menjadi pertimbangan yang bagus untuk kakak. Terimakasih.
$500 USD in 7 days
0.0
0.0

Selamat siang Bapak/Ibu, Dengan hormat, perkenalkan saya dengan Iren, saya memiliki pengalaman selama 11 tahun sebagai corporate secretary, saya juga pernah bekerja sebagai customer service namun based on Telegram Availability : 09.00 - 21.00 WIB (dapat menyesuaikan sesuai permintaan) Device : phone / laptop Connection : Indihome WIFI Demikian, saya harap dapat mendapatkan kesempatan trial untuk mencoba posisi yang Bapak/Ibu tawarkan. Terimakasih atas perhatiannya
$250 USD in 7 days
0.0
0.0

Lampung, Indonesia
Member since Oct 11, 2024
₹750-1250 INR / hour
$250-750 USD
$30-250 USD
$8-15 CAD / hour
$2-8 USD / hour
£10-15 GBP / hour
$8-15 USD / hour
$2-8 USD / hour
₹400-750 INR / hour
₹12500-37500 INR
$15-25 USD / hour
$15-25 CAD / hour
₹100-400 INR / hour
$2-8 AUD / hour
$15-25 USD / hour
$2-8 USD / hour
$10-60 AUD / hour
$10-30 USD
$250-750 CAD
€12-18 EUR / hour