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I’m looking for someone who can comfortably wear two hats: turning raw operational data into clear, insightful MIS reports and jumping in whenever our users hit a software snag on their desktops. For the reporting side, you’ll take daily and weekly operations figures (production counts, turnaround times, service-level metrics) and convert them into concise dashboards and Excel or Power BI summaries that management can act on immediately. Accuracy and quick turnaround matter more to me than elaborate visuals, so strong Excel formulas, pivots, and, where useful, a bit of SQL to pull data will serve you well. On the support side, most of our tickets involve software troubleshooting—broken add-ins, application crashes, profile corruptions, that sort of thing. You should be comfortable guiding end-users over chat or remote tools like AnyDesk or TeamViewer, documenting what was done, and making sure the issue doesn’t reappear. Deliverables I’ll be checking: • A repeatable template (Excel or Power BI) for the key operational report, with dynamic date filters and clear KPI definitions. • A brief SOP that explains the data refresh steps so another team member can run the report if you’re away. • Resolved software issues logged in a simple tracker (issue, root cause, fix, time spent). If you’re organised, quick with your data tools, and patient with non-technical users, this will be a smooth collaboration.
Project ID: 40409687
10 proposals
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Active 11 days ago
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10 freelancers are bidding on average ₹17,050 INR for this job

Hello, I can support both your MIS reporting and end-user software troubleshooting needs in a structured and reliable way. I will build clean Excel or Power BI dashboards that convert your operational data into clear daily and weekly KPIs. The reports will include dynamic filters, automated refresh logic, and well-defined metrics for quick decision making. I am strong in Excel formulas, pivots, and SQL for accurate data extraction and transformation. On the support side, I can handle desktop software issues, crashes, add-in errors, and profile-related problems using remote tools like AnyDesk or TeamViewer. I will document each issue with root cause, fix applied, and resolution time for proper tracking. You will also receive a simple SOP so your team can run and refresh reports independently. Everything will be designed for accuracy, speed, and easy handover.
₹25,000 INR in 7 days
3.5
3.5

Hi, I am an IITian , worked at fortune 500 companies. I will make it a reality for you. With 7+ years of experience I will utilize Excel formulas, pivots, and SQL to analyze daily and weekly operations figures, transforming raw data into concise dashboards and summaries that meet management's immediate needs, while also providing technical support for softwarerelated issues on desktops. Kindly click on the chat button so we can discuss and get started. Will share you my prior projects done and my resume too. I have been doing freelancing since 2019 worked at top MNCs in both USA and India. Lets connect
₹12,500 INR in 7 days
2.8
2.8

Hi, I can support both operational MIS reporting and desktop software troubleshooting in a reliable, organized way. For MIS reporting, I’ll convert daily and weekly operations data into clean Excel or Power BI dashboards with KPIs like production counts, turnaround time, SLA performance, pending items, and trend summaries. I’ll use formulas, pivots, Power Query, and SQL where needed so the report is repeatable, easy to refresh, and useful for management decisions. For software support, I can help users through chat, AnyDesk, or TeamViewer, troubleshoot crashes, add-in issues, profile problems, and application errors, then log each case with root cause, fix applied, and prevention notes. I’ll also create a simple SOP for refreshing the reports and maintaining the tracker, so the process stays clear even when someone else needs to run it. Best regards Ankit
₹12,500 INR in 2 days
2.9
2.9

I have more than 5 years if experience in helpdesk, providing support for various applications, reporting, data processing and MIS reporting. I have more than 30 years of experience in development and maintenance of software applications.
₹14,000 INR in 5 days
2.1
2.1

HI, I can support both MIS reporting and desktop troubleshooting with a practical, results-focused approach. I’ll transform your daily and weekly operational data into clear Excel or Power BI dashboards using strong formulas, pivots, and efficient data handling (including SQL where needed). My priority is accuracy, speed, and actionable insights rather than over-designed visuals. On the support side, I’m experienced in resolving software issues like add-in failures, crashes, and profile errors via remote tools, ensuring minimal downtime for users. I’ll also document fixes clearly to prevent recurrence. You’ll receive a reusable reporting template, a simple SOP for continuity, and a well-maintained issue tracker with root cause analysis.
₹19,000 INR in 5 days
1.5
1.5

Hi, I’m interested in this role and comfortable handling both MIS reporting and software support tasks. On the reporting side, I have strong experience in Excel and Power BI—building dynamic dashboards, using formulas, PivotTables, and data cleaning techniques to turn raw operational data into clear, actionable insights. I focus on accuracy, fast turnaround, and creating reusable templates with simple refresh steps. On the support side, I’ve handled user-facing tasks like troubleshooting Excel issues, add-ins, formatting errors, and guiding users step-by-step. I’m comfortable assisting via chat or remote tools and maintaining proper logs for tracking issues and resolutions. I can deliver: • A structured, dynamic MIS report/dashboard (Excel/Power BI) • Clear SOP for data refresh and usage • Organized issue tracker with root cause and resolution details Quick questions: • What format is your raw data currently in (Excel, database, etc.)? • How frequently do reports need to be generated (daily/weekly)? • What are the most common software tools your team uses? I’m reliable, detail-oriented, and can ensure smooth coordination between reporting and support tasks. Ready to start immediately. Thank you, Sayali
₹25,000 INR in 4 days
0.2
0.2

I can take this as a focused first slice: build the repeatable MIS reporting template, document the refresh steps, and set up a simple issue tracker so support work stays controlled and measurable. For the reporting side, I would structure the workbook/Power BI file around daily and weekly operational KPIs: production counts, turnaround time, SLA status, trend tables, filters by date/team/status, and clear KPI definitions. I will keep it practical and fast to refresh instead of over-designing the visuals. For the support side, I can work from written tickets/logs and document root cause, fix, and time spent in the tracker. If remote access is needed after award, I will keep it limited to the specific issue and record what changed. For this bid I would deliver: initial Excel/Power BI MIS template, refresh SOP, and issue tracker setup in 2 days once sample data and a few ticket examples are shared through Freelancer.
₹12,500 INR in 2 days
0.0
0.0

Hi, this is a strong fit for my background. I work extensively with Excel, SQL, Python, and Power BI to turn operational and business data into structured MIS reports, dashboards, and decision-ready summaries. My focus is always on accuracy, automation, and fast refresh cycles—building clean reporting templates with dynamic filters, KPI tracking, pivot-based summaries, and efficient data models. Alongside analytics, I also have solid hands-on experience troubleshooting software issues, maintaining data workflows, and resolving user-side technical problems with a practical, root-cause-first approach. I’m comfortable assisting users remotely, documenting fixes, and improving processes to reduce recurring issues. I can build your reporting template, document the refresh workflow clearly, and maintain a structured issue-resolution tracker for support tickets. As a newer freelancer on this platform, I’m flexible on pricing while still bringing professional-quality work and strong technical experience. Happy to get started and discuss your reporting structure and current support workflow.
₹12,500 INR in 7 days
0.0
0.0

Hi, This role aligns closely with my experience. I have 3+ years of working with operational data, building clear and actionable MIS reports, and ensuring accuracy with quick turnaround times. I focus on creating structured, easy-to-use reporting templates with dynamic filters and well-defined KPIs so teams can rely on them daily. In addition to reporting, I also handle software troubleshooting for the systems I’ve built—supporting users, resolving issues efficiently, and ensuring smooth day-to-day operations. I’m comfortable guiding users step-by-step, documenting fixes, and preventing repeat issues. I can deliver: A clean, repeatable excel MIS template with dynamic reporting A simple SOP for smooth data refresh and continuity A structured issue tracker with root cause and resolution details I’m organized, responsive, and focused on practical, reliable solutions. Will be happy to get started and support your team effectively
₹25,000 INR in 7 days
0.0
0.0

Hello there! Being a seasoned Data Analyst with extensive experience in SQL, Excel, Power BI and more, I feel highly suited for your project. I specialize in transforming raw data into meaningful insights and actionable reports ー a skill that aligns perfectly with your need for MIS reporting and software support. In terms of reporting, my proficiency in Excel formulas, pivots, and SQL will enable me to deliver accurate and concise dashboards and summaries promptly. Rather than fancy visuals, I value practicality and efficiency, which I believe your project demands. Furthermore, data refresh steps are a priority for me to ensure seamless continuity even when I'm not around. Thus, I'll create a robust SOP to facilitate the task for others. On the support side, my expertise extends to troubleshooting software issues just as you outlined. With my well-honed communication skills and patience with non-technical users, I would ensure an efficient resolution process while keeping comprehensive logs of all actions taken. Essentially, my overall goal is to simplify complex data and deliver clear insights for better business decisions. Let's connect and make this happen smoothly. Best Regards, Khan Wali Durrani
₹12,500 INR in 7 days
0.0
0.0

Kolhāpur, India
Member since Apr 30, 2026
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