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Help with customer support for eCommerce website

₹100-400 INR / hour

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Disiarkan sekitar 9 tahun yang lalu

₹100-400 INR / hour

We are looking for individuals to work as customer support executives for our eCommerce website. Your job would include the following: 1. Call customers who have placed new orders to welcome them to the family. 2. Receive calls from customers with queries regarding orders they've already placed. 3. Answer email queries of existing customers. 4. Create and update call logs as per discussions with clients. The prerequisites for this job are: 1. You must have a separate mobile phone with a new SIM. We will pay for the SIM card and calling charges. This phone must not be used for your personal purposes under any circumstances. 2. You have to be able to speak very good English and Hindi. This job requires a telephonic interview as well. 3. You have to be a genuinely happy natured person, who can really help out our clients with their queries and grievances. 4. You must be based out of India, as our clients would be in India. 5. You should be able to take calls between 9AM and 8PM IST every single day except Sunday and National holidays. This is a long term role and will pay by the hour. Please bid your best hourly rate only if you can comply with all of the above conditions.
ID Projek: 7057036

Tentang projek

5 cadangan
Projek jarak jauh
Aktif 9 tahun yang lalu

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A proposal has not yet been provided
₹300 INR dalam 3 hari
4.8 (6 ulasan)
3.8
3.8
5 pekerja bebas membida secara purata ₹236 INR/jam untuk pekerjaan ini
Avatar Pengguna
Hello sir, i am comply with all of the mentioned conditions. also ready for interview, awaiting for your positive response, thanks & best regards, Faheem.
₹250 INR dalam 66 hari
4.9 (38 ulasan)
5.5
5.5
Avatar Pengguna
Hello Sir, I have understood the work requirement and i fulfills all your requirement as- 1. I shall be available 9 am to 8 pm. 2. I have excellent communication skills as i have knowledge of Job in Call center. 3. I am happy nature person always trying to put full effort in solving other people need. 4. I will have separate mobile and SIM card only for this official use. So sir i can assure you quality of work and service. Sir i am ready to give a trail of service. Looking for long term association and positive response. Best Regards. Syed
₹120 INR dalam 30 hari
5.0 (37 ulasan)
4.5
4.5
Avatar Pengguna
Respected Authorities, I read your project and understand the requirement. However, I must be provided with a training to understand your product. I assure you about the prerequisites you have mentioned. 1. You must have a separate mobile phone with a new SIM. We will pay for the SIM card and calling charges. This phone must not be used for your personal purposes under any circumstances. - I do have an extra phone for calling people, all I have to do is to buy new SIM card which is the matter of 30 minutes. 2. You have to be able to speak very good English and Hindi. This job requires a telephonic interview as well. - I am from India and hence I have good command on English and best Hindi as well. 3. You have to be a genuinely happy natured person, who can really help out our clients with their queries and grievances. - I would like to assure you about the genuinely happy attitude towards helping out the clients 4. You must be based out of India, as our clients would be in India. - I do live in London. However, I do have a nice team to handle the same sort of tasks which is based in Nagpur, India. If you allow us, we can route our calls from US or UK based VoIP and call your customers from India to solve their queries. 5. You should be able to take calls between 9AM and 8PM IST every single day except Sunday and National holidays. - The time-span is carefully noted. Assuring you the best of my service to your satisfaction. Thank you. Regards, Progstar Systems
₹388 INR dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello Sir I think I am the best Fit for your this project as I have 3 months of customer service experience. I am very good in English and good in Hindi. I am from Bangladesh.I am ready to between 9AM and 8PM IST.I have no problem to buy a phone and a sim card and will not be used for your personal purposes under any circumstances.I am honest, hard working, reliable and dedicated to my work. I can understand instruction very well.I am a good communicator so can inform you the update. I think my knowledge and skills will be helpful for your project. Waiting to serve you Thanks & Regards Atique
₹122 INR dalam 30 hari
0.0 (0 ulasan)
0.0
0.0

Tentang klien

Bendera INDIA
New Delhi, India
5.0
7
Kaedah pembayaran disahkan
Ahli sejak Jul 11, 2013

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