Ditutup

Customer Service Representative

Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, then this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications, and are ready to join our team of positive, enthusiastic, and dedicated creative thinkers.

Job Duties and Responsibilities

Support account managers through familiarity with processes and reports available in the order management system.

Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication.

Act as the company gatekeeper.

Meet personal and customer service team goals and call handling quotas

Manage large amounts of incoming calls.

Greet customers warmly and ascertain reason for calling or problem.

Direct, coordinate, and process purchase orders from order capture to customer delivery.

Verify accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance.

Respond to routine questions regarding order status, shipping and product information.

Handle customer complaints via phone, email, mail, or social media and provide appropriate solutions and alternatives as needed.

Follow communication procedures, guidelines, and policies.

Answer questions about warranties or terms of sale.

Suggest solutions when a product malfunctions.

Handle product recalls.

Work with customer service manager to ensure proper customer service is delivered.

Maintain a positive work atmosphere by acting and communicating in a manner that enables one to get along with customers, clients, co-workers and management.

Anticipate product voids and needs and communicate information to the Planning department.

Maintain current knowledge of department standards, systems and processes and work with the Inside Sales team in guiding daily activities, answering questions and resolving problems to ensure total customer satisfaction.

Pursue continuous process mapping for streamlining departmental and interdepartmental processes.

Identify interdepartmental dependencies and comply with calendar dates.

Kemahiran: Khidmat Pelanggan, Sokongan Pelanggan, Pemasukan Data

Lihat lagi: customer service representative representante servi, customer service representative resume using msword excel, sample script customer service representative, customer service representative jobs from home, customer service representative similar professions, customer service representative job, customer service representative resume, customer service representative jobs description, customer service representative definition, customer service representative interview questions, customer service representative pay, average inbound call customer service representative, copywriter hiring manila call center customer service representative mitsubishi, copywriter opening manila alabang boys call center customer service representative, freelance writer manila hiring call center customer service representative, sample call script customer service representative, customer service representative epldt ventus parlance, kpi customer service representative, finnish customer service representative, finnish speaking customer service representative

Tentang Majikan:
( 0 ulasan ) Denver, United States

ID Projek: #19342600

32 pekerja bebas membida secara purata $18/jam untuk pekerjaan ini

KarthikkeyanSuga

Hello, I would appreciate the opportunity to discuss with you how I might best meet your needs Why wait? I would be happy to discuss if you have any questions, don't hesitate to contact me. Thank you for the pot Lagi

$15 USD / jam
(0 Ulasan)
0.0
raizacapati

You should hire me because I can do the work and deliver exceptional results. I possess a combination of skills and experience that make you stand out from the crowd.

$22 USD / jam
(0 Ulasan)
0.0
raghubalasubrama

Worked as a customer service rep for Microsoft clients from the US to resolve their technical issues Worked as a customer service rep for SKY UK and resolve their technical and billing related issues Worked as a cus Lagi

$22 USD / jam
(0 Ulasan)
0.0
Adimabua

Dear Sir/Madam, I will like to apply for the position of a Customer Service Agent. I can handle inbound and outbound calls, chat, emails and technical support. I am experienced marketer, ESL teacher and front des Lagi

$16 USD / jam
(0 Ulasan)
0.0
aruncoutinho

Hi, Have an overall experience of 18 years in the customer service industry. Being in this industry have taught me how important this role is as you are the face of the company. Worked with many international client Lagi

$16 USD / jam
(0 Ulasan)
0.0
$17 USD / jam
(0 Ulasan)
0.0
evanderserapio

I'm Evander from Visaya Knowledge Process Outsourcing (KPO), an award-winning contact solution with more than a decade of outsourcing expertise. What is great of doing a KPO is that you will not worry on internet downt Lagi

$20 USD / jam
(0 Ulasan)
0.0
jc0014

Good day! I am writing to you regarding the telemarketer position. As your job description matches well with my qualifications and experience, I would like to offer my services for the same. As an energetic and positiv Lagi

$22 USD / jam
(0 Ulasan)
0.0
rrgallardo

Dear Hiring Manager, I am very interested and eager to work for your company. I firmly believe I have the right skills set to accomplish the tasks involved, and the right attitude to welcome new ideas and processes. Lagi

$16 USD / jam
(0 Ulasan)
0.0
haiderirshad

I am new to free lancing. But I have 4 year banking experience. I can handle and deliver what you need.

$22 USD / jam
(0 Ulasan)
0.0
jerickbrinquiz

Greetings! I have 10 years of experience in customer service, debt collection and technical support assisting U.S and Australian customers. I was trained at large Call Center in the Philippines and served as assistan Lagi

$16 USD / jam
(0 Ulasan)
0.0
Rolando624

base on the job description i would be a great contributor to this organization if selected i will be able to carry out the task given.

$16 USD / jam
(0 Ulasan)
0.0
jovenhot

I do have a BPO or call center experience specialized in customer service with sales for 4 years and I do have a gaming specs desktop with fast internet speed.

$16 USD / jam
(0 Ulasan)
0.0
tabbyncraig

I am reliable and hard woekinf. I have 5 years of call center experience, 1p+ years experience in customer service and 7 years of clerical/office duties. A great asset to any company.

$16 USD / jam
(0 Ulasan)
0.0
Queenieann0331

Good day. Im queenie ann. You can hire me because of my skills that i have learned from being a customer service representative for almost 3 years. Relevant Skills and Experience I have worked for a bpo company for 3 Lagi

$22 USD / jam
(0 Ulasan)
0.0
TrishFleming25

Digital Marketing Expert - Former Advertising Agency Owner My name is Trish Fleming and for the past 13 years I have owned and operated an advertising agency that dealt with many small businesses as well as automobile Lagi

$22 USD / jam
(0 Ulasan)
0.0
Technolinks

Interested to work on this. Hello, Greetings from #TLN. I'm a highly motivated internet marketing professional offering several years of experience in advertising on a multitude of digital platforms and social m Lagi

$15 USD / jam
(0 Ulasan)
2.4
$21 USD / jam
(0 Ulasan)
0.0
ammarkhan9191

I HAVE AN AMERICAN ACCENT. I have excellent 18 months experience in the field of Customer Service, Customer Support, and Telemarketing/Telesales from multiple companies along with 3 month Sales Manager experience. I ha Lagi

$15 USD / jam
(0 Ulasan)
0.0
attachaudhry1

I have 4.5 years of experience in customer service and support in Pakistan's well known and famous outsourcing company. I am great expert in Multitasking and handling customers. Relevant Skills and Experience I really Lagi

$15 USD / jam
(0 Ulasan)
0.0