Customer Service, Virtual Assistant

@MSMralo

virtual assistant with the ability to work as a CS if needed Relevant Skills and Experience working in administration and virtual assistance since 2015

@Mukiibimackson

I have worked with many online companies from startups to mid range for over 5 years, as a customer support supervisor and Virtual Assistant.. I love doing Graphics & Web Design plus Online tutoring is one of my many passions.

@Chinenim

Hello, Reading carefully the project description, I understood clearly that you need a customer service representative /virtual assistant. I want to assure that I can handle the task to your satisfaction. With my years of experience in customer service,I will perform beyond your expectation. I am a fast learner and dedicated to my work. I am ready to start immediately. Please send a message so we can talk more on the task. Thank you

@mahmoodimran

Sir, I'd like to offer my services for the virtual assistant, I have over 6 years of experience working as Virtual assistant, providing services through calls, emails, and live chat support system, Managing stores, order placements, drop shipping - Some of the jobs that I have done was office based not as a freelancer! During my work, my duties was to handles calls/chat and perform multiple talks simultaneously, such as responding to emails, closing or generating a tickets- filing forms, taking order, crating spreadsheets and entering the data, using different payment portals to authorize payments, also used quick-book. To sum up all I have the expertise require for the job- I can also provide an on call interview- I'd be really thankful if you provide me the opportunity to be hired for this job! as I'm need of job these days- Looking forward for a positive response! Regards, Imran Mahmood

@sunasaratosif

hello. i had read your requirements. ill help you with your requirements. we hav good experience in customer service, virtual assistant,mail handling,data entry etc. we will provide quality outputs.

@armandocarias

I am a successful Virtual Assistant with a solid academic background: Engineer, Master’s degree, Administration and Finances Diploma, Marketing and Sales Diploma, Occupational Health Diploma, International Certification in Coaching. I am experienced working as virtual assistant: customer service assistant, marketing assistant, webpage development assistant, academic assistant, market research assistant. I am Fluent in English and French with international experience. I'm native in Spanish and currently learning Portuguese. I manage meetings appointment with Google Calendar, Google Hangouts and join.me. I use Trello for Projects management; I have an advance level working with Excel, Word and PowerPoint. As Transformational Coach, I have the best background to work with people with different personalities; I know very well how to get the best from people, guiding them and giving support with different coaching tools and strategies in order to lead them to success. I am looking for a long term relationship.

@kookai0906

I have 6 years experience in customer service. I handled a client base of 600+ on average, handled their accounts including CRM, complaints(tickets), membership inquiries, etc. My experience include email, phone support, SMS, and in person client management. While doing this, I also handled admin tasks like data entry (encoding members’ data to CRM, producing analytical reports, insights, and everything else. I also handled operations which includes managing the whole business entity entirely.

@bappiaiub

I am highly interested to do veirtual assistant work, I got benefited through this and motivated to do from then. I am free in 7 days.

@nazishsheikh1

I have more than 9 years experience in different field, can do that work on expert level. Relevant Skills and Experience I have more than 9 years experience in different field, can do that work on expert level.

@Haiderhf8

Hi there, My name is Haider Ali. I am a Freelancer Customer Service Representative, a Personal Assistant & a Virtual Assistant. I am working online from many Years in IT Fields & Commerce as Customer Service Manager, Store Manager, Technical Support and Strategies Adviser. I have worked with Many Big Companies around the Globe and have gain extensive knowledge and have Developed & Polished my Skills big time. I understand you are looking for a virtual assistant for multiple tasks... I am highly qualified for this project and certainly can fulfill this project with 100% satisfaction... SCOPE OF WORK: - Can handle Customer Service via Email and Live Chat - Can use all related software - Can work well under pressure and handle multiple tasks at once - Attention to detail and great communication, response time and presence - Answering Customer Mails and Chat with a friendly, calm, and collected tone and delivering a great presence. - Resolve Customer’s Problems to Completion - Expedite and follow-up past due orders - Process order changes/cancellations - Send customers requested documents - Distribute emails - Scheduling Appointments - Answer customer open order reports - Enter customer orders into computer system or google sheets - Review sales backlog twice a month and report potential problems to sales staff member - Profit Loss statements - Accounts / Bookkeeping I hope you give me a chance to prove myself.. Thanks

@Teleworkph1

Hi there, I see you are looking for both customer support representatives and a virtual assistant. I can help you i both of these areas. I'm Jeff and I represent TeleworkPH. We are a BPO company, or call center, located just outside of Manila Philippines. We have a proven track record in customer support, especially with our largest client employing 60+of our agents to do tech support and customer support for their sports technology company. You can read more about us and see our case studies here: www.teleworkph.com. Customer support is essential for any business and you need the best customer service to ensure your customers stay engaged and remain loyal. We like to focus on empathy, knowledge and first call resolution and making sure the customer takes away an experience they can share with others. I can give you university graduates with vast experience in customer service and tech support who speak and write perfect English (with neutral accents) and have excellent attitudes. Since we also offer virtual assistants this would be a one stop shop for you. one team, one office. In your post you mention knowledge of products, services, taking orders and processing returns. I can tell you have spent an extensive amount of time streamlining processes. Learning your processes and surpassing your expectations will not be a problem. I would love to talk more about this project and making it a success for you. Also, the price is negotiable. Thank you, Jeff

@loayanmk25

Hi, I have 4 years call center experience and willing to be part this project. Dealing with Inbound and Outbound phone calls for telemarketing, sales and customer service for US, AUS, NZ, UK and Singaporean customers. Willing to apply and use my skills for this job. Has patience, polite tone and logical thinking as well as reasonable in dealing with all sorts of customers. Hope to hear from you soon, regards.

@AdellMohamed1

Good day! I have been working in sales for three years now in a travel agency. got promoted in my second year. most of my role was executed online or through phone calls and i was able to guide and help customers making suitable travel arrangements. Also i believe i will be able to provide the support your customer need with a fine touch of sales.

@syarahsyabani

I can do the tasks and we can negotiate for payment. Eventhough I am a beginner but I will make sure your tasks would be done very well

@iankryz03

Hi there, I’d like to be considered for a virtual assistant position. I’m a very efficient and strategic worker with a strong sense of urgency, I work as fast and accurate as possible. For almost 2 years I've worked as a customer relations officer, data entry and administrative tasks where also part of my job, so I am very well versed in administrative support, excel and data entry. I value my client's time above all else, so you can expect me to be as precise and urgent as possible. Please, let me know what is needed to secure this bid! Thank you for your consideration. Jan.

@vernette24

It is with great enthusiasm that I submit my application for the position that suits my qualifications and experiences. As an administrative professional with over ten years’ experience, I know my diverse skills and qualifications will make me an asset to this project. I’ve built my career in a variety of roles and industries, mostly in small companies. I’m not only used to wearing many hats, I sincerely enjoy it; I thrive in an environment where no two work days are exactly the same. I'm the kind of person you need with administrative /secretarial / sales and customer service functions. I am also an ESL Teacher. I've handled all the scheduling, finances, and logistics for a family owned business. It's time for me to get back into work and put my skills and talents to use there. Last but certainly not least, I want you to know that I’m a passionate and a supporter of ideas. I am thrilled at the possibility of being involved and gain career growth in your organization. I appreciate your consideration and I look forward to hearing from you. Thanks and kind regards, Vernette Ann Montemayor

@zhanakalinova

I am very organized in my personal life when it comes to time management, because I know how crucial it is. I will be a pleasure for me to help you as a VA. Also as a customer service representative could do for me, since I can type fast and correct. I have also experience with customers.

@lykacastro

Hi, I read your project and felt compelled to submit my proposal for your consideration. My experience as an email support representative for almost 2 years make me an ideal fit for the position. In my previous job, I've answered emails for a ride-sharing app. These emails are mostly queries, disputes and technical problems to troubleshoot. My other tasks are reviewing and approving documents, and entering information in our database. I received recognition for my high customer satisfaction scores and quality emails. I am adept at completing assignments such as data entry work within provided timelines, and dedicated to making sure that my client’s expectations are met. I would appreciate the opportunity to discuss this position and my qualifications with you. Thank you for your consideration of my application, and I look forward to hearing from you soon. Sincerely, Lyka Castro

@zdrnjatamara3

Dear Hiring Manager,   My name is Tamara Zdrnja and I am writing to express my great interest in being part of Your team. I wanted to apply and try to offer You my services, which I believe, would be very interestingfor You. I am fluent in German and English, my maternal tongue is Serbian/Croatian/Bosnian, besides these languages I am fluent in Spanish and I can use Russian and also Italian language (currently at beginner´s level). I have a working experience in business administration, as an office assistant, in customer relations, internet researches, sales and finance. Besides I have a great interest in marketing which was one my favorite university subjects. About myself I can say that I am a very ambitious person, with strong communicational skills, a great team player. I am highly motivated, enthusiastic and always willing to learn, to work hard and persistent.  It would be a pleasure for me to be a part of your team and to provide You my services, experience and most of all good will and hard work. If you have any further questions or require additional documentation, please feel free to contact me. Thank you for your time and consideration. Warm regards, Tamara Zdrnja