Front Desk Agent

We are looking to hire an upbeat Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.

To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active, and be skilled at multitasking in a fast-paced environment.

Front Desk Agent Responsibilities:

Greeting and thanking guests in a sincere, friendly manner.

Checking guests in on arrival and out on departure.

Posting charges to appropriate guest accounts.

Anticipating and addressing guests' needs, and resolving their problems and complaints.

Assisting guests with disabilities.

Operating switchboard and assisting with inquiries.

Assisting the reservations manager with taking reservations.

Collaborating and communicating with other internal departments to ensure guest satisfaction.

Complying with company procedures and safety policies.

Performing duties on a daily checklist.

Front Desk Agent Requirements:

High school diploma or suitable equivalent.

1+ years Front Desk Agent experience preferred.

Well-groomed, professional appearance.

Outstanding written and verbal communication skills.

Team player.

Physically agile, and able to stand for extended periods.

Available to work shifts, over weekends, and on public holidays.

Kemahiran: Pemasukan Data, Pemprosesan Data, Penaipan Salinan, Word

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Tentang Majikan:
( 0 ulasan ) Santa Clara, United States

ID Projek: #29496383

7 pekerja bebas membida secara purata $16/jam untuk pekerjaan ini


Dear Hiring Manager, Good day. In response to your job posting, I would like to send our proposal. I believe we are capable of providing you the service that you require with optimum results. We offer accurate, reli Lagi

$15 USD / jam
(10 Ulasan)

Hello, I am ready to start your work. I can complete within the given time and high quality. Please let me know more details. I look forward for your reply. Thank you. Abul Kalam

$15 USD / jam
(2 Ulasan)

Hi there lets discus the data entry on inbox i have good communication skills and can start work immediately lets discuss now

$15 USD / jam
(0 Ulasan)

I can do it just for 15$ to 30$, I think I'm the chosen.. “I’d like to discuss the details, sometime next days, if you are interested. If so, would it be okay if I sent you a few ideas on how I could help?”

$15 USD / jam
(0 Ulasan)

hi would you like to discuss about it or tell me more detail about it. i have been working as front dest agent for 2 years at hotel. so i have some experience to handle check in or out, handle complain, greeting, manag Lagi

$17 USD / jam
(0 Ulasan)

Eu tenho 17 [login to view URL] pouca experiência. E desejo obter mais experiencia no mercado de [login to view URL] sou iniciante no ramo ,porém farei o meu melhor em qualquer projeto.

$20 USD / jam
(0 Ulasan)

Hello Sir/Madam First of all I am an MBA and I am fully skilled in Microsoft office. I have done a lot of projects, ppt’s in my graduation with high accuracy and less time limit is the requirement and I did it for 2 Lagi

$15 USD / jam
(0 Ulasan)