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I need an experienced virtual assistant who already knows their way around Shopee Seller Centre (Indonesia) to keep my store running smoothly every day. Your focus will be twofold: make sure every incoming order is processed on time and handle all buyer messages that ask about order status. Here is what the role looks like from my side: • Order processing – as soon as a payment is confirmed you’ll arrange shipment in the Seller Centre, generate the airway-bill, coordinate with the courier pickup schedule I provide, and update the order status so buyers can track their package without delays. • Customer service – most questions are simple “Where is my order?” messages. I expect a friendly, concise reply following my template within the same working day (faster is even better). All communication stays inside Shopee chat; no live-chat widget or phone calls involved. You will get full access to the store dashboard plus my standard response scripts, shipping cut-off times, and escalation rules. Reliability is key: if you commit to a shift, I need you online and responsive during Indonesian business hours. Daily deliverables I’ll review in the dashboard: – All new orders moved to “Ready to Ship” before the courier cut-off – 100 % of buyer inquiries answered, with chat screenshots logged in a shared folder If you’ve successfully managed a Shopee or Lazada shop before, let me know the store link and average daily order volume you handled. Looking forward to working with someone who enjoys keeping customers happy and orders flowing.
Project ID: 39722253
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Active 5 days ago
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60 freelancers are bidding on average $18 USD/hour for this job

Hello, I have solid experience managing eCommerce stores and can help you keep your store running smoothly every day. # Experience: - - Process all new orders on time: arrange shipment, generate airway bills, update to “Ready to Ship” before courier cut-off. - - Handle 100% of buyer inquiries with quick, friendly replies using your templates. - - Monitor dashboard daily and log chat screenshots in the shared folder. - - Ensure reliability and responsiveness during Indonesian business hours. Why me: Previous experience managing Shopee & Lazada stores. Familiar with order processing, courier coordination, and customer chat handling. Reliable, detail-oriented, and committed to long-term work. I’m confident I can deliver smooth daily operations for your store. Looking forward to working with you. Best regards, Sudam
$15 USD in 40 days
8.7
8.7

As an experienced professional with seven years of experience specializing in web scraping, data automation, and coding, I have honed my skills to ensure that I excel in roles that require organization, responsiveness, and detail-orientation. In fact, some of my significant projects included tasks such as Excel Formulas, Database management, which will definitely be beneficial for your project. I understand the significance of reliable and efficient support when it comes to marketplaces like Shopee. With a keen eye for detail and dedication to meeting deadlines without compromising on quality, I can guarantee that your store will run smoothly. Given the intense customer focus required by this role, I utilize my strong customer service and problem-solving skills to address buyer inquiries promptly while using pre-determined response scripts. Moreover, I assure you that my commitment does not just end with delivering tasks but extends to fostering a positive working relationship with all my clients. Your satisfaction is paramount for me and I promise to provide both the speed and quality you require. Thanks for considering me for this project and I'm looking forward to having an opportunity to discuss how my expertise can contribute towards making your Shopee-Indonesia shop a thriving one.
$20 USD in 40 days
8.5
8.5

Hello, I’m excited to offer my expertise to help you achieve your project goals. As a Certified Project Manager and Expert Trainer with a proven track record at Zayer Tech, I specialize in delivering tailored solutions that drive efficiency and innovation. My team and I bring a unique blend of project management expertise and AI-driven capabilities to streamline processes and enhance outcomes. What I can offer: AI Integration & Automation: From no-code/low-code tools like Zapier and Power Automate to custom workflows and API integrations, I optimize business efficiency. Documentation Excellence: Comprehensive project proposals, business plans, SOPs, and technical documentation, all crafted with precision. Digital Marketing Mastery: Targeted strategies, SEO optimization, and brand growth via social media and paid ads. Web & Content Management: WordPress design, e-commerce integration, and content optimization tailored to your audience. Project Management Expertise: Agile methodologies, resource planning, and stakeholder engagement to ensure project success. With advanced proficiency in tools like JIRA, ClickUp, Slack, and Figma, I ensure seamless collaboration and real-time tracking to meet your deadlines and expectations. Let’s collaborate to transform your vision into impactful results. I’m eager to discuss how my skills align with your project needs. Thank You
$15 USD in 40 days
6.8
6.8

As a seasoned virtual assistant with a strong understanding of e-commerce systems like Shopee, I am perfectly positioned to be your go-to person for keeping your store running smoothly. With over ten years' experience in web development, I've honed my skills in data entry and inventory management as part and parcel of my daily tasks. Managing daily orders, coordinating with couriers, updating order statuses, and responding to buyer inquiries are all tasks I'm familiar with and have been handling successfully for years. One of the key traits you're looking for is reliability - and that's something I can easily offer. My team and I are available seven days a week, ensuring no lapse in coverage during Indonesian business hours. Your project's success is tantamount to our success. And that's why I assure you 100% commitment to ensure every new order moves to 'Ready to Ship' within the courier cut-off time frame and each buyer query is answered promptly with cordiality. My work history stands as testament to my ability to maintain high standards of quality under tight deadlines. If elected for the job, I'll hit the ground running using your predefined templates, protocols, and dashboard to deliver the desired outcomes - all with a smile. Let me bring my passion for customer satisfaction together with my detailed-orientated mindset into your Shopee Seller Centre in Indonesia store today!
$15 USD in 40 days
1.0
1.0

With my amicable personality coupled with my 6+ years of experience as a Senior Developer and Team Leader, I'm confident I can commit to the responsibilities your role demands. During my career, I've honed exceptional organizational and problem-solving skills, both of which are vital for precise and timely order management in Shopee's Seller Centre. Whether it's processing payments, arranging shipments, generating airway-bills or coordinating with couriers, I've mastered them all. Additionally, with my ability to offer friendly yet meticulously formulated responses to customer queries in a timely fashion, you can count on me not only to maintain a high level of customer satisfaction but also to exceed expectations. Moreover, my expertise in data entry will be pivotal in ensuring all orders are accurately updated on time. I genuinely enjoy keeping buyers happy and orders flowing and can't wait to extend my skills into your project too. Let's connect so we can discuss this opportunity further and push boundaries together!
$20 USD in 40 days
0.0
0.0

"GREAT NEWS... I'm confident that my team and I will get the job done. I understand the importance of timely order processing and efficient customer service in running your Shopee store smoothly. Our expertise lies in managing eCommerce platforms seamlessly and ensuring customer satisfaction. While I am new to freelancer, our team has over a decade of experience and has done other projects off site. I would love to chat more about your project! Regards, Dwayne"
$15 USD in 30 days
0.0
0.0

This sounds like something I can absolutely deliver ? Clean, professional, user-friendly, and seamless is how I build — no fluff, just results. From smart design to integrated automation, I create systems that look great and work even better. While I’m new to Freelancer, I’ve completed plenty of successful projects off-site with happy clients and real outcomes. I’d love to chat more about your project! Regards, Jarrod.
$15 USD in 30 days
0.0
0.0

As someone who has over 15 years of experience as a corporate worker, I've become well-versed in the importance of time management and meeting deadlines. I understand the critical task of maintaining a smooth operation, especially when it comes to customer orders and inquiries. My vast experience handling various Indonesian regulations, including tax and importation, has enhanced my skills in meticulous data entry and ensuring all information is properly recorded and updated accordingly. Additionally, my strong sense of professionalism and dedication to customer service will be beneficial for your Shopee store. Handling buyer inquiries promptly and with utmost accuracy is a skill I have honed over the years. My history of being proactive in identifying issues before they become problems will enable me to ensure that orders are processed efficiently and that buyers are well-informed about their order status in a timely manner. In short, I understand the intricacies of Shopee Seller Centre (Indonesia) and can adapt quickly to any new platforms or systems needed to effectively manage your store. Given the opportunity, I'm confident I can provide the reliability you require during Indonesian business hours while keeping your customers satisfied and your orders flowing smoothly.
$15 USD in 40 days
0.0
0.0

I have very good knowledge of data entry, excel, advance excel, vba, python, MySQL, and my typing speed is also very good and I am also a data analyst
$19.97 USD in 36 days
0.0
0.0

As an individual with a tepid commitment to quality, which can be seen through my previous projects that required meticulous data handling using Excel such as inventory control and management, I believe I'm the right virtual assistant for your Shopee store in Indonesia. My essence as a skilled data entry operator doesn't fall far from your needs of ensuring every incoming order is processed on-time and accurately. I've worked as a virtual assistant before, handling customer inquiries swiftly and sincerely to ensure sustainable customer satisfaction. In this regard, I'll be comfortable using your pre-designed response scripts to provide simple, yet satisfactory messages to help your buyers track their packages - exactly what you are looking for. I strive to respond concisely and promptly within the same working day, if not quicker, since good communication should always be maintained to keep the business running smoothly. With profound knowledge of the Shopee Seller Centre Indonesia, my experience will assure you of my fluency in navigating your store and carrying out any necessary functionalities effortlessly. Additionally, my adaptability makes me highly responsive during Indonesian business hours. Thus, I can guarantee quick and efficient order processing during Indonesian business hours. Let's create a formidable team that will keep your customers happy while maintaining the steady flow of orders.
$22 USD in 40 days
0.0
0.0

Hello, I have been running a recording studio business for 3 years. Every day, I receive inquiries from clients asking about the studio. I’m also able to manage my work schedule and handle clients during and after the completion of each project.
$15 USD in 40 days
0.0
0.0

Hello, I can help you manage your Shopee Seller Center efficiently. I will ensure: - All incoming orders are processed on time - Every buyer message is responded to quickly and professionally My goal is to maintain your store’s high rating, avoid delays, and provide excellent customer experience to increase repeat orders. Let’s work together to make your Shopee store more organized and profitable. Best regards, Antoinetta
$20 USD in 40 days
0.0
0.0

Hi chika, I’m very interested in helping you manage your Shopee Indonesia store. I have hands-on experience using Shopee Seller Centre and have previously handled daily operations for online shops, including: Order processing: Generating airway bills, arranging courier pickups, and updating order status on time. Customer support: Responding to buyer inquiries promptly with clear, friendly communication using predefined templates. Inventory and documentation: Keeping dashboards updated and maintaining logs for accountability. I’m reliable, detail-oriented, and available during Indonesian business hours to ensure smooth operations and happy customers. I also have experience with Lazada and e-commerce tools, and I’m comfortable with data entry and Excel to track and manage workflows. Could you share the average daily order volume for your store? I’d be happy to discuss how I can support you and keep everything running seamlessly. Best regards, Muhammad Ashim Al Farizi
$15 USD in 40 days
0.0
0.0

I would really appreciate it if your company gave me the opportunity to start my freelance activities. Honestly, this might be my first freelance job, but from the job description, I am sure I can complete it...
$20 USD in 40 days
0.0
0.0

Hello, I have experience managing online shops on platforms like Shopee and Lazada, where I handled daily order processing, shipping arrangements, and customer inquiries. I am very familiar with Shopee Seller Centre, including generating airway bills, coordinating courier pickups, and ensuring all orders move to “Ready to Ship” before the cut-off. I am also comfortable handling customer chats, providing fast and friendly responses using given templates, and keeping clear daily records (chat screenshots, order updates, etc.). I can commit to Indonesian business hours and will ensure reliability and accuracy in every task. I would be happy to share details of the stores I’ve managed and the average daily order volume. I enjoy keeping operations smooth and customers satisfied, and I am confident I can support your shop effectively. Looking forward to working with you.
$15 USD in 3 days
0.0
0.0

As a professional experienced in managing order data and customer service, I have the ability to ensure that every process, from order receipt to delivery, runs smoothly. In this role, I am responsible for monitoring and processing orders accurately, ensuring timely delivery, and managing communication with customers to ensure their satisfaction. I am skilled in using various order management systems and software to process data, schedule shipments, and address any issues that may arise during the process. My primary focus is to provide prompt and effective customer service, responding to inquiries and resolving complaints with satisfactory solutions. With an organized approach and attention to detail, I maintain high service quality and ensure a positive customer experience. I am also committed to improving operational efficiency through automation and process enhancements, and collaborating with teams to achieve better service outcomes.
$15 USD in 20 days
0.0
0.0

With over 8 years in the customer service industry, I have established a firm belief that customer satisfaction should be nurtured as it fuels repeat business and positive word-of-mouth. I've honed my skills specifically in the eCommerce field, renowned for delivering efficient and friendly solutions to online customers quickly and accurately, traits that will certainly fit your Shopee Indonesia VA project. Having managed Shopify and Etsy stores, I understand the paramount importance of attention to detail and prompt order processing. My daily routine aligns seamlessly with your requirements, from coordinating courier pickups to updating order statuses promptly. Furthermore, my well-versed experience with Indonesian business hours ensures I'll be readily available during working times to ensure zero delays. I take pride in my problem-solving abilities and efficiency, which consistently ensure not only smooth store operations but also excellent customer experiences - a rare duo! As a virtual assistant of considerable experience, I've acquired invaluable skills that complement this role perfectly: email & chat management, research & data entry, appointment scheduling etc., all of which I can confidently say will be significant assets in maintaining your store's day-to-day flow in ways far past just order processing.
$15 USD in 40 days
0.0
0.0

Hi , I have experience managing Shopee Seller Centre and can handle both daily order processing and customer support to keep your store running smoothly. I’ll ensure all orders are moved to “Ready to Ship” before courier cut-off and every buyer inquiry is answered promptly using your provided templates. With proven reliability and past experience managing Shopee/Lazada shops, I’ll help maintain smooth operations and keep your customers happy. send message
$20 USD in 40 days
0.0
0.0

Lamaran Asisten Virtual Shopee – Rizal Bayhaki, siap kelola order & layanan pelanggan. No WhatsApp: 085163128124
$20 USD in 40 days
0.0
0.0

Hai, Saya Ridwan dari Batam Saya tertarik dengan penawaran yang anda berikan Sebagai orang yang berpengalaman dalam bidang Manajemen data serta karyawan di Perusahaan dan sering menggunakan Shopee sebagai aplikasi perbelanjaan online, saya merasa bahwa saya cocok untuk bergabung dengan Perusahaan yang anda jalani Terkait harga bisa dinegosiasikan
$20 USD in 30 days
0.0
0.0

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