This position at a Training Company, plays a vital role in the customer acquisition and customer retention process. In being responsible for calling a list of leads or cold call list and scheduling appointments for the sales team, we are seeking someone who is confident, cheerful, friendly and self-motivated, with excellent outcall communication and CRM management skills. This position has no travel requirement with most communication occurring via phone and works across all markets and products/services within BBE. In addition to the hourly rate commissions are available.
Calling into leads and cold call lists and schedule individual meeting appointments for the sales team as well as driving interest and registrations for Seminars / Workshops / Webinars
1. Achieving targets and meeting KPI's
2. Informing potential customers about our products and services
3. Coordinating appointments with the Sales teams’ diary and updating CRM
• 1-2 years’ experience in a similar role is preferred
• Experienced in generating sales leads via the phone.
• Customer service and call centre experience a plus.
• An ability to coordinate and communicate with a Sales Team
• Experience in using CRM for updating, planning and tracking useful.
COMPETENCIES – SKILLS / KNOWLEDGE / ABILITIES:
• Highly motivated, driven and results oriented, with the ability to work effectively towards KPIs in a fast-paced work environment.
• Excellent outcall communication skills while displaying a high energy level and positive attitude.
• Self-driven with excellent time management and organizational skills.
• Self-motivated and independent with a strong work ethic and the ability to take direction well.
• Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships.
• Willingness to engage in cold calling.
• Strong computer skills including CRM software and MS Outlook.
26 pekerja bebas membida secara purata $71/jam untuk pekerjaan ini
Dedicated team player with 3 years experience in telemarketing and lead generation also 2 years as a CSR Relevant Skills and Experience Telemarket lead generation and customer service