
Closed
Posted
Paid on delivery
My business email is hosted on Gmail under my own domain. Outgoing messages arrive without a problem, yet nothing ever reaches my inbox. I have not gone through the Gmail settings in depth and I’m unsure whether the fault sits in the account rules, the Google Workspace admin console, or missing MX / DNS records. I also don’t know if the DNS panel at my registrar is already set up correctly, but I can obtain whatever login details you may need. What I need from you is straightforward: trace the cause of the blocked or mis-routed incoming mail, apply the necessary fixes (whether in Gmail filters, Google Workspace routing, SPF/MX records, or elsewhere), and prove that new messages are landing successfully. A short, plain-English summary of the changes you made will complete the job. If additional verification steps—such as propagation checks, test sends from multiple providers, or tweaks to SPF/DKIM—are required, please include them so I have a clean bill of health going forward.
Project ID: 40551670
50 proposals
Remote project
Active 4 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
50 freelancers are bidding on average $31 USD for this job

Do you want a smooth-running business email system that leaves no messages behind? I'm your freelancer, Shane. With a seasoned background in web development, server management, and technical support, I bring not only the skills needed but also the problem-solving mindset essential for troubleshooting. My expertise includes DNS panel configuration, email marketing, Linux proficiency, and system administration - all fittingly relevant for resolving your Gmail business email issue. My strategy for your task is straightforward yet comprehensive: To successfully trace and fix the incoming mail problem, I will exhaustively review your Gmail settings and Google Workspace admin console to identify potential issues with account rules, routing setups, or SPF/MX records. Once diagnosed, I'll take necessary actions to remove the blockage or mis-routing that's currently hindering incoming mail. Post-fixing, I'll ensure a successful completion by providing a clear summary of the changes made so you have complete understanding of the solution employed. And let's not stop at just resolving the current issue; as part of my service promise, I will carry out additional post-fix checks to fully verify and validate your email system's health for the long run. With my dedication and meticulousness towards every project undertaken, you can rely on me for comprehensive end-to-end solutions and undivided support. Choose me and let's liberate your business emails from any constraints.
$30 USD in 1 day
7.5
7.5

Hi I can fix you business email Google workspace and mail settings make sure mail send/Receive properly. know all DNS records related to incoming of mails I need donsin DNS management and google workspace admin login
$60 USD in 1 day
7.1
7.1

Hello, I can quickly diagnose why your Gmail inbox isn't receiving emails by checking **Google Workspace settings, MX records, DNS configuration, Gmail filters, routing rules, and email authentication (SPF, DKIM, DMARC)**. I'll identify the root cause, apply the necessary fixes, verify delivery with test emails from multiple providers, and provide a simple summary of the changes made. Best regards, **Muhammad Usman**
$80 USD in 2 days
6.9
6.9

Hello! I'll diagnose exactly why incoming mail never reaches your inbox, checking your MX records at the registrar, Google Workspace routing rules, Gmail filters, and SPF/DKIM settings, then apply all necessary fixes and confirm delivery with test sends from multiple providers. You'll receive a plain-English summary of every change made. Any specific domain registrar or DNS panel I should prepare for?
$10 USD in 1 day
5.6
5.6

Hi, I can quickly diagnose the problem and apply any necessary fixes, whether that’s updating your MX records, adjusting filters, or checking routing settings. I’ll ensure that incoming messages land successfully and provide you with a simple summary of the changes made. Additionally, I’ll conduct propagation checks and test sends to guarantee everything is functioning correctly. With 8+ years of experience in managing Google Workspace and DNS configurations, I’ll ensure your email system is healthy moving forward. Let me know if you’re ready to proceed! Best Regards, Priyanka
$30 USD in 1 day
5.4
5.4

Hi Marcus, As an experienced freelancer proficient in email handling, I've dealt with similar issues to yours countless times. Troubleshooting email problems - whether it's regarding filters, routing issues, or DNS records - is one of my fortes. My expertise extends to platforms like Gmail and Google Workspace which are widely used for business emails, making me more than capable of tackling any issues your email might be facing and find a comprehensive solution.
$30 USD in 1 day
5.2
5.2

As an experienced professional at SoftwareLinkers, my troubleshooting skills run deep. I have dealt with and resolved numerous challenges similar to yours, ensuring seamless email functionality for business owners like you. Get ready to enjoy a simplified email experience that leaves no stone unturned when it comes to well-functioning communication. Let me assure you, before making any changes to the current setup, I will investigate your Gmail filters, Google Workspace routing, and MX/DNS records thoroughly to accurately trace and eliminate the root cause of incoming email failures. Rest assured, whatever the issue may be - whether it's SPF/DKIM tweaks or other unidentified misconfigurations - I will address them meticulously. With my long-term support commitment and a customer-centric approach, I am not only offering you a one-time resolution but also a clean bill of health for your email system going forward. Additionally, my knowledge in Full Stack development and infrastructure management provides an added advantage in maintaining a secure and scalable solution for your business needs. Let's team up and ensure your business gets every single email it deserves.
$30 USD in 1 day
4.3
4.3

Hey there, I can fix your email receiving issue, also i can check SPF DKIM DMARC and other delivery issues too. I can connect via teamviewer or Anydesk and work from your computer too. Lets discuss and get started, Cheers
$30 USD in 1 day
4.7
4.7

Hello, I'd love to help with your "Fix Business Email Receiving Issue" project. I craft fast, pixel-perfect static sites and landing pages in clean HTML5/CSS3 with Bootstrap or Tailwind — fully responsive across mobile, tablet, and desktop. For a fixed project involving system admin, linux, troubleshooting, technical support, dns, email marketing, email handling, account management, I translate Figma/PSD/XD designs into crisp, semantic markup that matches the design exactly. I deliver lightweight, cross-browser-tested code with smooth load times. Happy to discuss the details and timeline — when can we chat? Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$24 USD in 1 day
4.3
4.3

Hi there, I can help you track down why emails aren't landing in your inbox. The usual suspects are either a Gmail filter catching them, a routing rule in Workspace admin, or the MX records pointing somewhere wrong. I'll start by checking the DNS records at your registrar, then move through the Workspace settings step by step until we find what's blocking them. Once it's fixed I'll send test emails from a few different providers to confirm everything lands cleanly. I'm Edward, been doing this kind of email troubleshooting for years. Let me know if you want to go ahead.
$10 USD in 7 days
3.7
3.7

With over a decade of experience as a Full Stack Developer & Digital Solutions Expert, I have gained the skills and knowledge required to solve complex digital dilemmas such as email routing issues. Your project aligns perfectly with my area of expertise—whether it be troubleshooting, configuring, enhancing or securing business email systems. In my journey of 100+ successful projects, I've tackled numerous challenges involving Google Workspace including intricate Gmail rules, misconfigured MX/DNS records and more. That’s why I am confident in my ability to trace the exact cause behind your elusive incoming emails issue and implement effective solutions accordingly. Additionally, my forte extends beyond fixing immediate problems - longevity is key. I’ll not only resolve your current problem but also provide preventative measures such as SPF/DKIM configurations and checks for future stability. Let's join forces in transforming your vision into a reality where you receive every important email promptly and hasslefree.
$49 USD in 1 day
3.9
3.9

Hello, I’m an IT expert with over 20 years of experience in the industry. I hold certifications as a Cisco Certified Networking Professional (300-100 and 300-115), Linux Certified Professional (LPI 101, 102, 103), Red Hat Certified System Administrator, VMware Certified Professional (versions 4, 5, and 5.5), as well as being a Microsoft System Administrator/Engineer from 2003 to 2022 and AZ104
$30 USD in 1 day
3.9
3.9

Hi, I `m Anna. I can help trace the inbox routing issue across Email Marketing, Account Management, and System Admin areas, including Gmail filters, Google Workspace routing, MX / DNS records, and SPF/DKIM verification, so incoming mail lands where it should. I will also validate delivery with test sends and give you a short plain-English summary of the changes. I can complete this with clear communication, clean implementation, and reliable testing. Best regards.
$30 USD in 1 day
3.4
3.4

Hello Domain verification failing for custom Gmail hosting. DNS records misconfigured. Fixed similar setups for 50+ clients using Google Workspace. Authenticate domain via TXT/SPF records to restore email delivery. Ready now. Share your DNS provider access to begin. Giáp Văn Hưng
$32 USD in 7 days
3.5
3.5

As a seasoned web developer with a strong expertise in eCommerce, I have comprehensive knowledge of managing emails and cloud-based systems like Google Workspace. I've successfully resolved critical email-related obstacles for my past clients by applying effective solutions involving DNS configurations, SPF/DKIM records, and Google Workspace filters. My ability to identify and troubleshoot such issues quickly and thoroughly, ensures that we can get your incoming messages up and running seamlessly. Adding to that, I also excel as a Virtual Assistant, offering diligent support for various platforms including Gmail, Zoho, and multiple other CRMs. This proficiency would be quintessential not just during the fix process but also in conducting extensive quality checks post-resolution ensuring every aspect is tuned up perfectly. With me on board, you would have a meticulous eye overseeing all aspects of your requirement to offer you an all-encompassing resolution. Apart from my technical skills, I bring unwavering dedication to each project; your satisfaction will always be my prime goal. So let's join hands to route out this receiving issue from its core and build a future-proof solution for your business emails on Gmail!
$20 USD in 7 days
3.2
3.2

It sounds like you are dealing with a critical disruption in your business communications. Whether this is a DNS propagation issue, a misconfigured MX record, or a server-side mail queue problem, I can quickly diagnose why your emails aren't landing in your inbox. With over 15 years of experience managing Linux environments and cPanel hosting, I am very familiar with backend email routing and server configuration. I frequently handle troubleshooting for complex hosting setups, so I will be able to identify the root cause and restore your service without further downtime. I can complete this work for a bid of $10 within 7 days, though I expect to have it resolved much sooner. Please send over your hosting or DNS access details so I can start the investigation immediately.
$10 USD in 7 days
3.5
3.5

As a multi-disciplined developer with over a decade of experience and a deep understanding of system infrastructure, I am an ideal candidate to fix your business email receiving issue. I have spent countless hours working with Gmail, MX/DNS configuration, and troubleshooting email delivery problems. This background has honed my ability to quickly identify issues and propose the most effective solutions. In addition to my Linux skills, I also have experience with Google Workspace, which will be crucial in your request as the solution might involve modifying account settings there. Notably, I specialize in API Design and Integration which can come in handy in case we need to use or work with third-party services to restore functionality to your email receiving service. Client satisfaction is my top priority and I follow an end-to-end approach which means not only do I pinpoint the root cause but also provide you a clean bill of health going forward. My technical skills- from Full Stack Web Development to Database Design will ensure that even complex changes (in SPF/DKIM for instance) are implemented correctly. Let's get started on fixing your email troubles and getting your communication flowing effectively again! Choose me for an affordable yet high-quality resolution!
$10 USD in 7 days
2.9
2.9

Rough numbers above are placeholders , we'll nail down the exact scope and timeline once we take a look at your setup. From what you've described, incoming mail is getting dropped somewhere between the sender and your Gmail inbox, and the culprit is almost always one of three things: MX records pointing to the wrong place, a stray filter or routing rule in Google Workspace that silently swallows messages, or an SPF/DKIM mismatch that causes receiving servers to quietly reject them. You're not missing anything exotic here , this is a traceable problem with a clean fix. Here's how we'd approach this: - DNS audit: Pull your current MX, SPF, and DKIM records and compare them against what Google Workspace actually expects. Even one wrong priority value on an MX record is enough to kill all inbound mail. - Google Workspace admin console: Check routing rules, default routing, and any catch-all or forwarding settings that might be redirecting or discarding messages before they hit your inbox. - Gmail filter check: Look for any account-level filters or labels that could be auto-archiving or deleting incoming messages without you seeing them. - End-to-end test: Send test messages from at least two different providers (Gmail, an external domain) and confirm delivery with headers, then walk you through what the headers show. - Summary doc: Plain-English write-up of every change made, so you understand what was wrong and what was fixed. After a quick look at your DNS panel and Workspace console, we can send a short written summary of findings and fixes. Want to jump on a quick call this week, or would it be easier to just share the access details and we get started? Best, 96 Studio
$30 USD in 1 day
1.6
1.6

Hello, System administrator since 10+ years, I migrate dozens of mail servers for company. I can help you to find where the problem is located and fix it. I also provide best practices about DNS fields related to mailing (MX, SPF and DKIM if configured) Feel free to contact me. Regards,
$40 USD in 1 day
1.4
1.4

Hi, I have experience working with Google Workspace, DNS/MX configuration, and email deliverability (SPF, DKIM, DMARC, and routing issues). From your description, the issue is likely caused by one of the following: incorrect or conflicting MX records, Google Workspace routing rules overriding delivery, Gmail filters/auto-archive settings, or authentication misconfiguration (SPF/DKIM/DMARC) causing incoming messages to be rejected or diverted. I would trace the full email delivery path, starting from DNS (MX verification), then Google Workspace Admin routing and compliance settings, followed by Gmail filters and blocked rules, and finally validate authentication and delivery logs to identify exactly where messages are failing. After fixing the root cause, I will test inbound delivery using multiple external providers and confirm that emails consistently arrive in the inbox. I will also provide a short technical summary of the changes made. I can start immediately. Regards,
$20 USD in 7 days
0.5
0.5

Marietta, United States
Payment method verified
Member since Jan 10, 2020
$10 USD
$15 USD
$10 USD
$15 USD
$20 USD
$10-30 USD
₹1500-12500 INR
$8-15 USD / hour
₹600-1500 INR
₹600-1000 INR
₹1250-2500 INR / hour
₹12500-37500 INR
₹600-1500 INR
₹1500-12500 INR
$30-250 USD
$1500-3000 USD
$750-1500 USD
₹750-1250 INR / hour
₹600-1500 INR
₹12500-37500 INR
$30-250 USD
₹600-1500 INR
₹12500-37500 INR
₹500000-1000000 INR
£5-10 GBP / hour