Customer Support (mostly e-mail and facebook) multi languages: English, French, German and more in future

@jkaranm

Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer because of the good standing and have good feedback from previous employers. I was asked by the freelancer staff Emily to bid on your project. I believe we can help you with your Customer Support (mostly e-mail and Facebook) because I do have a team and are mostly my cousins/close friends that is why we have been working as a good team with trust. I can assign someone who fits your requirement. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile).

@raibi

Hello Native french speaker with years of experience. I would be happy to help you with your project :) Please send me more details in private. Thank you

@jonna88

Hello, hope you are doing great for today. You can call me Jenna. Currently, I am not committed with any other jobs and I am interested in working with you. I've been working as a customer support before but in regards with German and French language I am using a google translate. I am hoping we can discuss more about the project that you had posted. Thank you.

@yassinusse

Hi there! I am a native french speaker with a master degree in computer science. I've been working with a German, 2 Spanish and 2 Chinese companies as their english/french translator and content writer. I'd be really glad to be part of your customer support (via e-mails and Facebook messages) team in both english and french. I'm ready to pass a test if you to need it. You just need to get in touch with me. Looking forward to hearing from you. Best regards, Yassine.

@ahlam92

I am Arabic French English native speaker (Moroccan Canadian) and I have years of experience. Strong communication and interpersonal skills & highly resourceful and creative. Customer oriented background with ability to help meet the needs of the customer effectively Advanced IT skills with expertise in Windows, Apple & Linux platforms, Microsoft Office and various social media platforms.

@ercaschez

Hello, I am a native Spanish speaker fluent in German and English. I have 11-year as a translator and interpreter for websites, schools and enterprises in Mexico, Germany, and Ireland. Topics: sales, product description, sports, arts, science and technology, tourism. Skills: customer service, 3 languages, intercultural communication. Let us discuss details and start working

@malbakurtulla

Hi, I believe that my experience with technology, specifically in the web design space, make me the best match for this position. In my previous job, I was responsible for maintaining and updating our company website. I truly enjoyed what I was doing. I would love to bring the coding and content skills I learned d there to this position. Looking forward to your reply!

@capricedevie

Hello, I worked as country manager for Neuvoo, a canadian company. I will be pleased to work with you mainly in french, since I am web writer too. Regards

@Motiurlaw

Hi, I have a team to work with me. I can handle your business as per your requirements. Please message me so we can discuss more. I am waiting for your reply. Thanks

@AdnaneEt

Hello please consider my application, I'm Online and Active for about 16 Hours a day which means fast reaction. I am a versatile freelance writer and translator, in love with both French and English languages. I was also a certified translator for more than 4 years. Therefore I am well informed on many subjects, and keep on taking interest in many different fields. My average typing speed is 101 word per minute. I can: - Translate and edit any text from English to French - Write texts in French/English about health, environment, nutrition, cosmetics, sexuality, fashion, movies, people and many other topics. - Transcript French/English audio files - Be a voice talent for material I have translated - Turn scientific news into light and fun articles - Do picture research to illustrate articles or blogs My Skills: - Native French - Certified Translator - Good Eye-Sight - Good knowledge of Ms Office and other applications related to this work - Serious and honest person - We can discuss the payment amount in private, no problem - Good Writing Skills During the last 4 years as a freelance translator/writer I have worked on fields such as: erotic romance, automotive, business, self-improvement, nutrition, ebay objects... My style in French/English is excellent and, thanks to my professional experience, I can adapt my work precisely to your needs. That includes, of course, investigating prior to a translation work. Best Regards,

@Fleurian

I have read your offer carefully and it is very interesting. Interesting because it is about coordinating and managing customer support that is a real lung for a company. A customer who contacts customer support must be satisfied. What is even more interesting is the means of communication you plan to use. I would like to learn more about this project to offer you better prospects for the future. Have you thought of a bot on Messenger to refer a customer? I hope to read you and discuss with you about this project. Thank you for your time to read

@FedericaMarsella

Italian freelance translator and previously customer service agent with advanced english, french and spanish

@jfngan

Hi There ! My name is Jean-Francis Ngan, multilingual (French & English) customer representative. I am very involved in support / customer service projects and have a great experience in phone support, email and chatting. I have worked in contact centers here in Germany and I have also worked for many clients whose missions focused on customer support. About my expertise in customer support, I worked a lot for Online Stores by immersing myself in ecommerce platforms such as Shopify, Magento, Intercom and Zendesk. Regarding Shopify, I worked a lot as a support agent and my role has always been to: - Give customers information by checking their tracking numbers - Make discounts, gift certificates, bonuses when customer orders have exceeded delivery times. - Proceed to cancellations and refunds of customers who felt frustrated and dissatisfied due to late delivery - Provide customer service via Live Chat and offline - Enter new customer tracking numbers when their orders have been reshipped. As for the other platforms such as Zendesk, I provided the live support service by receiving customer ticket management, on Intercom, almost the same thing and on Magento, it was much more customer orders . I also worked as a Francophone moderator on Facebook and my role consisted of moderating the customer's Facebook page and answering customers' questions about information about products and services and also about their orders. Best regards, Jean-Francis Ngan

@Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and effectively deal with complaints. I am very versed in customer support—Zendesk, Freshdesk— software, so I get to work almost immediately if you want to. I look forward to working with you. Many regards. Temitope

@algie123

Hi there, I know you need a team for this project but if ever you need an additional staff please do consider my bid. I have 4 years of experience in customer support. My last project ended 5 months ago to a client that was selling various products on amazon and ebay. As an international seller, we, as a hired CSR. we also handle non english customers, through our back end that could easily translate english to french/italian, or vice versa. As of now, I don't have a project on hand and looking for a long term full/part time project. Hope this could be the one. Best regards, Algie

@bettinatanner

Hi, I`m a native German speaker and I would love to help you with your customer support. Over the past 10 years I`ve been working for an insurance and a travel agent. I always loved to help our customers and solving problems. I can work independently and I`m very flexible with the work schedule. Please send me more information about this job.

@traceisme

Good day! I am Thierry, I am a bachelor of Science major mathematics, my native language is French, I speak conversational Spanish and I am fluent in English. I really like your project and I would love to work for you since I am a virtual assistant and a Good fit for this work. I worked with some companies like some E-commerce websites, Investment websites, Courriel websites, Tutorial websites and others. I answering customers queries through Live-Chats, Calls, Emails, Tickets, Ads(creating and posting) and also checking in the CRM. My internet is high speed fiber optic, I own an USB headset and I live alone in a quiet place. I know troubleshooting on hardware and software, I am good with technology, I am an easy learner, team player, team builder, self-confident and always focus on my goals. If you consider me, it will be a great honor and be assured that I will provide the best service. I am waiting for your message, have a great day! Best-regards.

@eiswirt

Hello i am german i speak and write native german and english (UK). i would love to work with you. Hopefully to hear from you :) Relevant Skills and Experience German and english, skills in call and chat with costumers

@adamdachenhausen

I am fluent in English, and I am very quick to respond to emails. I am also very thorough when explaining.