Customer Service - Deutsch



I am the HR Director of a successful start-up in the Gaming industry.

We are looking for a Customer Service Agent to join our Deutschland team.

You will be in charge of:

- Assisting our German speaking customers

- Answering empathetically to each customer in order to match their exact needs

- Reporting the issues our customers encounter

A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company. Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.

You can directly see the results of your work in helping the company grow.

The skills & qualifications you will posses are:

- Perfect in German

- Proficient in English

- Technology savy

- Abilities in French, Italian, Spanish or Mandarin are a plus

- Previous experience in Customer Service is a plus


You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two.

What you will get:

- Between 13600€ and 22800€ based on the profile

- Flexible schedule, but expect 35 hours a week

- Company discretionary bonus scheme

- Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for.

- 1000€ a year in learning and IT stipend

All nationalities are welcome.

Make sure you specify in the subject title of your email that you saw this advert on Freelancer.de. I like people who read the entire advert!

Viele Danke and sorry I was not able to write this in German.


Kemahiran: Sokongan Pelanggan, Jerman, Sales Account Management

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Tentang Majikan:
( 0 ulasan ) Crediton, United Kingdom

ID Projek: #17962538

10 pekerja bebas membida secara purata $24314 untuk pekerjaan ini


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