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Customer Service Representative

DigiOrange Inc, a multi-brand international company, is looking to add a friendly, outgoing person to handle customer service for our team. We are a headphone company based in Brooklyn, NY. This job is completely virtual. We can set you up so that you can handle all of this from the comfort of your own home.

Requirements:

- With experience in customer support,

- Characteristics: problem solver, friendly, patient, intuitive,

- Speaks and writes English very well and without a noticeable accent.

- Amazon experience (preferable)

- Knowledge of Zendesk

Responsibilities:

- Respond to messages and phone calls in the order that they are received. The SLA we are looking to target is less than 12 hours. But if tickets were created at the beginning of the working day, they should be responded to within the same day.

- Reach out to our customers who have left negative reviews. (training will be provided)

- Respond to social media messages (possible)

Conditions:

- Working hours: 10AM EST to 6PM EST Monday through Friday. You need to be completely available and working the full 8 hours so that none are missed.

- Work from home! (must have reliable high-speed Internet connection)

- $700/month with the option of an additional $100 bonus monthly if we see that you are reaching all of our set goals.

Overall, we are flexible with how you will be working with us. If you finish all your tickets and reviews, we are fine with you having free time as long as you are available to respond to phone calls during working hours.

We are looking for a person who has a go getter attitude and will truly become a part of our team. Even though you are virtual, you are going to be a major part of our company and we want you to understand that your role is important. We want you to take it seriously. There is always room to grow and learn as our company is actively growing as well.

Kemahiran: Khidmat Pelanggan, Sokongan Pelanggan, Bahasa Inggeris (AS), Zendesk

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Tentang Majikan:
( 0 ulasan ) Brooklyn, Russian Federation

ID Projek: #19245571

41 pekerja bebas membida secara purata $930 untuk pekerjaan ini

AbdelrahmanTw

I'm here to excel at whatever i do and do every job with excellence and honesty. I'm a very passionate person and work is essential to me. I have a total of 6 years work experience, started as a customer service rep Lagi

$755 USD dalam 20 hari
(2 Ulasan)
2.7
CazOmega

I am skilled in various aspects of business including customer support. I don't know Zendesk but I have used many other programs and I'm sure I can learn it very quickly. I have done customer support, sales, HR and ot Lagi

$777 USD dalam 20 hari
(3 Ulasan)
2.1
nubelo_kIfGHXKN

Hi! hope you have a good day, In me, you will find a great representative for your brand that is disciplined, organized and oriented to the initiative. I see fro your offer that you need someone with knowledge in Z Lagi

$833 USD dalam 20 hari
(1 Ulasan)
1.2
Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e Lagi

$1111 USD dalam 30 hari
(1 Ulasan)
0.9
ludwig333

Hi. i am a full web developer with over 5 years on freelancer.com. I have read your description and have interests in your project. I have rich experiences in projects similar to yours. I am ready for your project Lagi

$800 USD dalam 20 hari
(0 Ulasan)
0.0
gbede

Hello, I will like to be considered for this project. I have over 10 years experience in customer service. My last job was with Vodafone Ghana where i supervised a team of call center agents providing support to cus Lagi

$888 USD dalam 20 hari
(0 Ulasan)
0.0
mcranis32

Adaptable professional with almost 10 years of experience and a proven knowledge of order processing and complaint resolution. Aiming to leverage my skills to successfully fill the Customer Service Representative role Lagi

$833 USD dalam 10 hari
(0 Ulasan)
0.0
vicay87

My name is Marivic Martinez and I am very interested in your job post. I have been working in the BPO industry for 4 years and 5 years in online freelancing, specializing in customer service and virtual assistance. Wi Lagi

$755 USD dalam 20 hari
(0 Ulasan)
0.0
ramdamir

I acted as a liaison working for Amazon, provided product and services information and resolved any emerging problems that our customer accounts might had with accuracy and efficiency. I was patient, empathetic, and Lagi

$1000 USD dalam 20 hari
(0 Ulasan)
0.0
prpronquillo

Dear hiring manager, I read your post with great interest and enthusiasm as my experience in email handling tasks and customer support may match your requirements. I have worked in the BPO industry for more than Lagi

$888 USD dalam 20 hari
(0 Ulasan)
0.0
mithundeb

Pretty easy job, I have 7 years for experience in It Infrastructure, I am absolutely sure that I can do this setup very well, i am a new freelancer. You can pay only after finishing the job if you are satisfied.

$750 USD dalam 30 hari
(0 Ulasan)
0.0
Radiaant

Hi Team, We have gone through your requirements for this process and can be certain that we're the right company for this process. Radiaant is an business outsourcing organisation which has a leadership history o Lagi

$1111 USD dalam 31 hari
(0 Ulasan)
0.0
sindykirks

Dear Mrs. Gordon, this is Sindy from Germany, currently based in Chiang Mai /Thailand. I just started my online writing and virtual assistance a year ago. For now I mainly took care of Email-marketing and customer Lagi

$1111 USD dalam 20 hari
(0 Ulasan)
0.0
blacktulip30

Hi, It's really appreciatable that you mention every nook and corner about your job on the post. As a customer service provider, I really like to send my proposal to you. I have worked so many years as a customer serv Lagi

$750 USD dalam 30 hari
(0 Ulasan)
0.0
RajkumarElango

may I request you to please eloborate what is the actual job need/want ? Also, if you may be able to provide the timelines, with samples of the work done already, it will be great to understand, if the bid wins. Lagi

$1250 USD dalam 20 hari
(0 Ulasan)
0.0
isaacodartey083

I am ready to work 24/7 and complete all task given to me by my supervisor. I just finished my college education so i am eager to learn and work. Thank you

$750 USD dalam 5 hari
(0 Ulasan)
0.0
Eddiebongo

Hi. I'm a native English speaker with past customer service experience with a retail business in my country. I'm courteous, patient, and articulate. I've no noticeable accent and I'm ready to work. Relevant Skills and Lagi

$750 USD dalam 30 hari
(0 Ulasan)
0.0
johnguevara317

i have worked as a technical support / customer support since 2010 from level 1 to level 2. im very professional and always eager to learn new things especially if its to improve more and add new skills. i have handled Lagi

$805 USD dalam 20 hari
(0 Ulasan)
0.0
glaivejdublas

Hi! I am very interested in applying for this project. Why choose me? Because I have a full understanding in organizing, monitoring and as well as keeping tracks of personal records which is very important when you Lagi

$888 USD dalam 20 hari
(0 Ulasan)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Lagi

$1666 USD dalam 20 hari
(0 Ulasan)
0.0