Excel template for trouble ticket
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I am looking for someone to create an Excel template for trouble ticket tracking from predefine site database with various asset configuration and multi customer information. I need to track maintenance requests, so it needs to include priority levels in the template. It should able to the capture the trouble ticket duration for next level escalation and with root cause and ETA for resolution. This project needs to be completed as soon as possible and shall contain at least the following
1. Trouble Ticket identifier, for internal and external.
2. Day/Week/Month Reporting Dashboard (# of TT (Open vs Closed), performance, prolong issue)
3. Uptime calculation (gross or net after exclusion)
4. Site wise and customer wise performance
ID Projek: #36723827
51 pekerja bebas membida secara purata $152 untuk pekerjaan ini
Hello, I am an Excel expert and I would like to help you with your trouble ticket template. Please check my profile and contact me to discuss further details. Regards.
Hello, I understood the project but have few doubts, please text me so i can clear all my questions right away and to confirm my skills and expertise you can have a look to my profile