Hire a Virtual Assistant/Customer Service/Order Processing

Customer Service Rep/Office Assistant

Type: Full-Time

Reports to: Owner

Experience: 1+ year

Closing: ASAP

Who are we?

Our company owns a variety of e-commerce properties including brick-and-mortar. We run multiple online ecommerce stores in the sporting, hunting, camping industry. We are fast growing and a well-established company of over 30 years.

The Job.

Looking for an eager Customer Service Representative to assist customers at all stages of a sale: query, promotion, order, confirmation, tracking, exchanges/returns, reviews. When you’re not performing customer service tasks you may be assisting our Sales reps, Marketing team, or Buying team. This is a great opportunity to learn the ins-and-outs of a retail industry.


● Answer customer service queries via email, chat and social media

● Familiarize yourself with our catalogue of products and brands

● Apply product knowledge to aid customers and recommend products

● Assist customers at all stages of the sale

● Work with store, warehouse and management teams to deliver products on time

● Determine root cause of a complaint and suggest preventative solutions

● Review website content and communicate issues to Merchandising team

● Suggest ways to improve customer service offerings

● Other tasks and projects as necessary


● High School Diploma or GED

● Impeccable written and verbal communication skills in English

● Ability to remain calm and courteous in stressful situations

● Experience managing objections and deescalating difficult situations

● Comfortable learning and troubleshooting new software

● Excellent organization and time management skills

● Well versed with Microsoft Office particularly Excel


● Post-secondary education in Sales

● Knowledge of airguns, airsoft and knives

● Creative writing skills

● Advanced MS Excel Knowledge

Who are you?

● Creative problem solver

● Perfectionist

● Energetic multitasker

● Curious mind

● Cheerful team player

To Apply.

Send your resume and cover letter via Indeed.

Kemahiran: Semua Boleh, Sokongan Pelanggan, Pemprosesan Data, Excel, Pembantu Maya

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Tentang Majikan:
( 6 ulasan ) Vancouver, Canada

ID Projek: #14778352

54 pekerja bebas membida secara purata $5/jam untuk pekerjaan ini


Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Lagi

$8 USD / jam
(283 Ulasan)

Hi, After reviewing the project description I know that I'm an excellent fit for this VA [login to view URL]'s discuss and start right now. I will show some samples initially :) https://www.freelancer.com/u/Ibrahim185.html th Lagi

$8 USD / jam
(645 Ulasan)
$7 USD / jam
(210 Ulasan)

After reviewing job details I believe I'm the best fit for this position. I am offering Phone support Order taking After hours answering Live chat service Email support Virtual Assistance Data entry Lagi

$5 USD / jam
(3 Ulasan)
$5 USD / jam
(61 Ulasan)
$15 USD / jam
(72 Ulasan)

● Creative problem solver ● Perfectionist ● Energetic multi-tasker ●Curious mind ● Cheerful team player Yes, I have all these stuff and I am promising that you will love my task, waiting eagerly to prove myself. Th Lagi

$6 USD / jam
(58 Ulasan)

Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I Lagi

$6 USD / jam
(69 Ulasan)

Dear sir, I am very interested to your project. I have excellent experience in this area and I have good multitasking skills. Thank you, Manik

$5 USD / jam
(56 Ulasan)

Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.

$5 USD / jam
(32 Ulasan)

Self-motivated professional, certified data entry specialist, a proficient web researcher and transcriber, blogger, web designer, Wordpress and various social sites marketer, knowledgeable in SEO, and technical / help Lagi

$4 USD / jam
(34 Ulasan)

Hello Sir/Madam, Love to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Te Lagi

$3 USD / jam
(116 Ulasan)
$5 USD / jam
(42 Ulasan)

Hi, My name is Jeremiah Rodriguez and I am from Philippines. I have worked with several E-commerce website before with almost the same tasks that you need to do. Please contact me right now as I am available to do t Lagi

$8 USD / jam
(16 Ulasan)
$8 USD / jam
(26 Ulasan)

Hi, I have completed similar projects efficiently please check the portfolio and profile. Thanks Ahtesham

$5 USD / jam
(14 Ulasan)

Hello! I am an experienced virtual assistant. I can do the given tasks perfectly. Satisfaction my priority else you do not pay. Looking forward

$4 USD / jam
(16 Ulasan)

Dear Sir/Madam,   ​​ ​​Good d ​​ ay  ​​ to you! ​​ I am quite keen on this project that you have raised so I’m hoping (fingers t ​​ ightly crossed) that I’ll be given the opportunity to help/assist/work on Lagi

$6 USD / jam
(21 Ulasan)
$4 USD / jam
(11 Ulasan)
$3 USD / jam
(14 Ulasan)