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We are looking for a reliable virtual assistant to help us collect REAL customer reviews for our business on Google Business Profile. Important: This role is strictly for legitimate review outreach only. No fake reviews, no purchased accounts, no automation, no review farms. Your task is to help us follow up with existing customers and politely request honest feedback. Responsibilities - Contact our real customers via provided channels (SMS, email, Messenger templates will be supplied) - Share our official Google review link - Send friendly follow-ups when needed - Track outreach and results in a simple spreadsheet -Ensure communication sounds natural and professional Requirements - Excellent English communication - Experience with customer outreach or review management - Organized and detail-oriented - Comfortable using spreadsheets - Must understand that only REAL customer reviews are allowed Not Allowed - Creating fake Google accounts - Using bots or automation tools - Buying reviews from third parties - Any violation will result in immediate termination. Goal - Generate steady, organic Google reviews over time while staying fully compliant with Google policies. To Apply Please include: - Brief experience with customer outreach or review collection - Example of a polite review request message you would send to a customer - Your availability per week
ID Projek: 40241654
23 cadangan
Projek jarak jauh
Aktif 20 hari yang lalu
Tetapkan bajet dan garis masa anda
Dapatkan bayaran untuk kerja anda
Tuliskan cadangan anda
Ianya percuma untuk mendaftar dan membida pekerjaan
23 pekerja bebas membida secara purata $21 AUD untuk pekerjaan ini

Hello, I’m excited to apply for the Customer review outreach role. I have hands-on experience in customer support, where I’ve handled inbound and outbound communication via phone, SMS, and digital tools while maintaining a professional, customer-first approach. In my recent role as Gaming Technical Support with 5CA (Utrecht, Netherlands), I worked directly with customers to understand their issues, gather relevant information, and provide accurate resolutions. I was able to achieve a customer satisfaction (CSAT) score of 90% and a contact per hour (CPH) of 8. An example of a polite review request would be this. Hi there (preferrably customer name), We loved serving you and hope everything was perfect! If you’re happy with your experience, would you mind leaving us a short review? It really helps our small business grow and reach more amazing customers like you. Thanks so much! I'm available for a 40 hour week as I'm currently free. I’d love the opportunity to contribute to your team and help convert leads into booked appointments efficiently. Best regards, Jethro
$30 AUD dalam 1 hari
6.1
6.1

Hello, I’m an experienced virtual assistant skilled in customer outreach and compliant review management. I can contact your real customers using your provided templates, share your official Google review link, send polite follow-ups, and track all results accurately in a spreadsheet. My communication is natural, professional, and non-pushy, ensuring only genuine feedback is collected. I’m available 40 hours per week to support steady, policy-compliant review growth. Regards, Zafar
$30 AUD dalam 7 hari
6.0
6.0

Hello, With over 6 years of experience as a Virtual assistant with a strong background in customer outreach and review management, I can help in getting legitimate customer reviews for your Google Business Profile. Deliverables: - I’ll contact real customers via SMS, email, and Messenger using provided templates to request honest feedback. - I’ll share your official Google review link to facilitate the review process. - I’ll send friendly follow-up messages to encourage responses. - I’ll maintain a simple spreadsheet to track outreach efforts and results. I am proficient in using Google Sheets for tracking and organizing data, as well as communication tools like SMS and email platforms to effectively reach out to customers. Regards, Blessing
$10 AUD dalam 1 hari
5.8
5.8

Hi, I appreciate how clearly you’ve outlined that this must be 100% legitimate outreach. That immediately stood out to me. I’ve supported businesses with customer follow-ups, inbox management, and structured outreach campaigns, always focused on real relationship-based engagement, never automation or shortcuts. Generating organic reviews isn’t about volume, it’s about timing, tone, and consistency. Here’s how I would approach this: • Segment real customers (recent + satisfied clients first) • Send personalized, friendly outreach using provided templates • Follow up once, politely, without pressure • Track outreach and responses in a clean spreadsheet for visibility • Report weekly on response rate and review conversions I’m detail-oriented, comfortable with spreadsheets, and confident communicating in natural, professional English. Example review request message: Hi [First Name], We hope you’ve been happy with your experience with us! If you have a moment, we’d truly appreciate your honest feedback. It helps other customers make informed decisions and supports our small business. Here’s the link to leave a review: [Google Link] Thank you so much for your time and we genuinely value your support. Availability: 20–40 hours per week, flexible based on outreach volume. If you’re looking for someone who will protect your brand while building steady, policy-compliant reviews, I’d love to support you. Best, Osadebymen
$30 AUD dalam 3 hari
3.8
3.8

Hi there, I have experience supporting businesses with customer outreach and review follow-ups, focusing strictly on ethical, policy-compliant communication. I understand the importance of protecting your Google Business Profile and reputation by requesting only genuine feedback from real customers. I’m comfortable sending personalized follow-up messages via email, SMS, or Messenger, ensuring the tone remains friendly, professional, and non-pushy. I also maintain clean tracking sheets to log outreach attempts, responses, and posted reviews so progress stays transparent and organized. Example of a polite review request message: “Hi [Name], we hope you’re doing well. Thank you again for choosing us — we truly appreciate your support. If you have a moment, we’d be grateful if you could share your honest feedback on Google using the link below. Your review helps other customers make informed decisions and supports our small business. Thank you in advance!” I’m detail-oriented, organized, and fully committed to following Google’s policies — no automation, no shortcuts, and no fake activity. Availability: I’m available up to [insert hours, e.g., 10–15 hours per week] and can provide consistent follow-ups and weekly reporting. Best regards, Nadira
$20 AUD dalam 7 hari
2.2
2.2

As a Digital Product Creator with active online stores, I know the value of authentic reviews for trust, ratings, and long-term growth. Reviews reflect real experiences and highlight areas for improvement. I approach outreach politely: first confirming the product was received and met expectations. If satisfied, I gently invite honest feedback via the official review link. Suggestions are welcomed to improve quality, naturally boosting engagement. Sample message: Hi [Name], I hope you’re well. Did you receive your product safely, and did it meet your expectations? Your feedback helps us improve. If you have a moment, please share your experience here: [Review Link]. Thank you! I focus on genuine communication, professionalism, and long-term customer relationships, ensuring steady, organic reviews while staying fully compliant. Pricing is flexible, based on customer volume and review goals. I can dedicate up to 28 hours/week, extendable slightly to 30 if needed.
$15 AUD dalam 2 hari
1.2
1.2

Hello, I have experience supporting businesses with compliant customer outreach, including post-service follow-ups and Google review collection. My approach focuses on timing, personalization, and clear tracking. I log all outreach in structured spreadsheets, monitor response rates, and send polite follow-ups without sounding repetitive or pushy. I fully understand that only real customer feedback is acceptable and that compliance with Google policies is non-negotiable. Sample review request message: Hi [Name], we hope you’re happy with your recent experience with us. If you have a moment, we’d truly appreciate your honest feedback. It helps other customers and supports our small business. Here is our official Google review link: [link]. Thank you for your time and support. Availability: 20–30 hours per week, flexible scheduling. Send me a message we can chat further.
$20 AUD dalam 1 hari
1.1
1.1

Hi! I have experience communicating with customers professionally and understand the importance of requesting reviews ethically and respectfully. I’m organized, comfortable using spreadsheets, and fluent in English. Example message: Hi [Name], we hope you had a great experience with us! If you have a moment, we’d really appreciate your honest feedback. Here’s our official Google review link: [link]. Thank you! Availability: 25–30 hours per week. Ready to start immediately.
$20 AUD dalam 7 hari
0.0
0.0

Hi! I’m a detail-oriented VA with experience in customer outreach. I strictly follow Google’s TOS: no bots, no fakes—only real feedback. I’m expert at using spreadsheets and professional communication. My available 20 hrs/week. Ready to start!
$30 AUD dalam 1 hari
0.0
0.0

Hello, I’d be happy to assist with legitimate customer review outreach for your Google Business Profile. I understand clearly that only REAL customer reviews are allowed, and I fully respect Google’s policies. I do not use fake accounts, automation tools, or any unethical methods. Here’s how I can help: • Send personalized and professional outreach messages via SMS, email, or Messenger • Share your official Google review link • Follow up politely without being pushy • Track outreach and responses accurately in a spreadsheet • Maintain a natural and friendly tone that reflects your brand I have experience with customer communication and understand the importance of timing, tone, and professionalism when requesting feedback. I am detail-oriented, organized, and comfortable managing spreadsheets and tracking performance metrics. I’m available to start immediately and can provide consistent support. Looking forward to working with you. Best regards, Isha
$20 AUD dalam 7 hari
0.0
0.0

Hi ,it was great serving you last week. I just wanted to quickly check in and make sure everything is still going smoothly. If you feel we delivered on what we promised, would you be open to sharing a quick Google review? It really helps other customers who are on the fence. Either way, we appreciate you.” This approach reminds them of their experience first, then gently invites feedback, without pressure. My background includes customer outreach and review management for service businesses, handling email and SMS communication and keeping detailed tracking sheets. I am available around 20 to 25 hours per week and can scale if needed. Would you like me to draft a few tone variations for different customer types first, or begin by organizing your current customer list and building the outreach tracker? The whole point is to turn good experiences into visible proof. Instead of sending mass messages that get ignored, every touchpoint should feel thoughtful and well timed. That is how steady, organic reviews grow over time instead of awkward silence or complaints. If the outreach feels scripted, people hesitate. When it feels genuine, they respond naturally.
$15 AUD dalam 7 hari
0.0
0.0

Hello, I’m interested in assisting with legitimate Google review outreach. I understand the importance of collecting only real, organic feedback from existing customers and fully complying with Google’s policies. I do not engage in fake reviews, automation, or any prohibited practices. I have experience with structured outreach, spreadsheet tracking, and maintaining professional communication. I am comfortable using Excel/Google Sheets to log contact attempts, responses, and results clearly. For review outreach, I focus on polite, respectful messaging that makes customers feel appreciated rather than pressured. Example review request message: “Hi [Name], We truly appreciate your recent experience with us. If you have a moment, we would be grateful if you could share your honest feedback on Google. Your review helps other customers make informed decisions and supports our business. Here is the link: [Review Link] Thank you for your time and support.” Availability: 15–20 hours per week (flexible based on workload). I am detail-oriented, consistent, and committed to maintaining professionalism in all customer communication. Looking forward to contributing.
$20 AUD dalam 7 hari
0.0
0.0

Hi there, I worked many years for a large Australian banking instuition in the Customer Advocacy Team where feedback was received and recorded as well as follow up communication with customers to clarify/verify their feedback. I am very efficient in Data Entry and MS Excel so I am able to provide an easy to use, interactive spreadsheet to collect all data. Polite review request (depending if it is a product or a service provided) "To <customer's name>, we appreciate your recent purchase. For continuous improvement as a business that genuinely cares about their customers, may we please request honest feedback via a Google review. Thank you. <business name>" My availability per week is: Monday to Friday 10am to 2pm (Monday, Tuesday, Wednesday, Thursday, Friday) 8pm to 10pm (Sunday, Monday, Tuesday, Wednesday, Thursday)
$30 AUD dalam 8 hari
0.0
0.0

Hello, My name is Christine, and I’m very interested in supporting your business with legitimate Google review outreach. I understand the importance of maintaining compliance with Google policies and fully respect that this role is strictly for real customer follow-ups only. I have experience in customer communication and appointment setting, including handling inbound leads and follow-ups for a dermatology clinic. In that role, I maintained professional communication through email and messaging, tracked interactions in spreadsheets/CRMs, and ensured all outreach was organized and timely. I am detail-oriented, comfortable using spreadsheets, and committed to keeping communication natural, polite, and compliant. Example of a polite review request message: "Hi Sam, we truly appreciate you choosing our service. If you had a positive experience, we would be grateful if you could share your honest feedback through this Google review link: [insert link]. Your review helps our business grow and assists other customers in making informed decisions. Thank you so much for your time and support!" I am available for [insert number, e.g., 15–20 hours] per week and can adjust based on your needs. I would be happy to help you generate steady, organic reviews while maintaining professionalism and compliance at all times. Thank you for considering my application. Best regards, Christine
$20 AUD dalam 7 hari
0.0
0.0

Hi there! Are you looking for me to customize the follow-up messages based on different customer segments or just use a single template for everyone? Regardless, this is definitely something that I feel confident delivering on, given my past experience. I would love to discuss your project further! Looking forward hearing from you. Kind Regards, Corné
$10 AUD dalam 14 hari
0.0
0.0

Hello, I have experience with customer communication, email outreach, and follow-ups, and I understand the importance of collecting only REAL and honest customer reviews in compliance with Google policies. I can politely reach out to existing customers using provided templates, share the official Google review link, and track all outreach and results in a clear spreadsheet. My communication style is professional, friendly, and natural. I am organized, detail-oriented, and comfortable working with spreadsheets and written communication. I am available up to 20–25 hours per week and can start immediately. Thank you for considering my proposal. Kind regards, Samra
$20 AUD dalam 7 hari
0.0
0.0

"I am a reliable Virtual assistant with experience in customer outreach and review management, focusing on natural communication and compliance with Google’s policies. I am bilingual, fluent in both English and French, which allows me to connect with a wider range of customers and ensure messages sound professional and approachable in either language. I am skilled at drafting polite, friendly messages that encourage customers to share honest feedback, and I am comfortable using spreadsheets to track outreach and results. For example, a polite review request I would send could be: ‘Hello Emmanuel , thank you for choosing us! If you have a moment, we’d greatly appreciate your honest feedback on our Google Business Profile. Your input helps us improve and also guides others in making informed decisions.’ I understand the importance of compliance and will never use fake accounts, automation, or purchased reviews. My availability is 8–10 hours per week, and I can deliver steady, organic results over time while protecting your brand reputation."
$30 AUD dalam 7 hari
0.0
0.0

I am a reliable and professional Customer Service specialist with experience in client communication and customer engagement. I understand the importance of maintaining brand reputation through authentic and ethical review outreach practices. I am fully committed to legitimate Google review strategies, ensuring that all outreach is compliant with platform guidelines and focused on genuine customer feedback. I have strong communication skills and can craft polite, professional messages that encourage satisfied customers to share their real experiences.
$20 AUD dalam 7 hari
0.0
0.0

Hi, I have experience handling customer communication and follow-ups in professional environments, ensuring messages are clear, polite, and well structured. I am comfortable reaching out to existing customers, tracking responses in spreadsheets, and maintaining organized records of outreach and results. Example review request message: “Hi Gibson, we truly appreciate your recent experience with us. If you have a moment, we would be grateful if you could share your honest feedback through the link below. Your review helps us improve and continue serving our customers better. Thank you for your time and support.” I am available 10 to 15 hours per week and can adjust as needed. Looking forward to working with you.
$20 AUD dalam 7 hari
0.0
0.0

Hi! I am a detail-oriented General Virtual Assistant with experience in client communication, outreach campaigns and CRM tools. I have managed client follow-ups and outreach campaigns which align closely with encouraging customers to share feedback and reviews. I can help increase review response rates by crafting persuasive but friendly outreach messages using your provided channels and templates, sharing your official Google review link, tracking feedback in CRM tools and spreadsheets, and ensuring timely follow-ups . I am eager to contribute to your team by improving customer engagement and review collection. I look forward to discussing how I can support your goals.
$20 AUD dalam 7 hari
0.0
0.0

Sydney, Australia
Ahli sejak Jun 9, 2025
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