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AI Voice Automation System for Towing Service Business Project Overview We are looking to develop an AI-powered automation system for a towing service business operating across multiple cities in India. The system should automate: Incoming customer calls WhatsApp auto-chat Lead collection Price calculation Vendor matching Customer response handling The objective is to reduce manual operations and improve response time using AI voice agents and workflow automation. Required Technologies Voice AI Use either: Vapi AI OR Bolna AI The AI voice agent should sound natural and support: English Hindi Regional language support (optional) Workflow Automation Use either: [login to view URL] OR n8n The automation platform will handle: Call workflows WhatsApp triggers Excel/Google Sheet integration Google Maps API integration Data processing Core Features Required 1. AI Voice Agent for Incoming Calls The AI should: Attend incoming calls automatically Talk naturally with customers Ask required towing details: Pickup location Drop location Vehicle type Vehicle condition Understand customer responses Store customer data Inform estimated pricing Handle basic FAQs If AI cannot handle the conversation: Transfer the call to human support 2. WhatsApp Automation As soon as the AI attends a call: WhatsApp message should trigger automatically The WhatsApp automation should: Send greeting message Collect additional details if required Share booking confirmation Share payment details (future scope) Share driver/vendor details (future scope) Preferred integration: WhatsApp Business API 3. Excel / Google Sheet Integration A centralized Excel Sheet or Google Sheet will contain: Vendor database City-wise vendor list Vehicle type pricing Vendor rates Contact details Availability status (optional) The AI system should: Read data from sheet Fetch nearest vendor Calculate approximate towing charges Inform estimated price to customer during the call 4. Google Maps API Integration Google Maps API should be integrated for: Distance calculation Route estimation Pickup & drop validation Approximate pricing calculation The workflow should automatically calculate: Estimated KM Estimated towing charges 5. Lead Storage & Dashboard All customer inquiries should be stored with: Name Phone number Pickup location Drop location Vehicle type Price quoted Call recording/transcript (if possible) Data can initially be stored in: Google Sheets OR Airtable OR Simple CRM dashboard 6. AI Conversation Flow The freelancer should help create: AI call flow Prompt engineering Conversation handling logic Error handling Human-like responses The AI should sound conversational and not robotic. Deliverables The freelancer should provide: Complete setup documentation Workflow architecture API integrations AI prompts Automation workflows Testing support Deployment support
Project ID: 40464178
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11 freelancers are bidding on average ₹30,045 INR for this job

I can build the complete towing automation ecosystem using Vapi AI + n8n (or Bolna AI + Make), integrating voice calls, WhatsApp Business API, Google Maps distance/pricing logic, vendor matching, lead storage, call transcripts, and human handoff workflows. I’ve developed AI agents, automation pipelines, API integrations, CRMs, Google Sheets/Airtable systems, and custom dashboards with full documentation, testing, deployment, and training included.
₹15,000 INR in 1 day
4.7
4.7

✨ Hi, I can build the AI voice automation system for your towing service using Vapi or Bolna, n8n or Make, WhatsApp Business API, Google Sheets, and Google Maps API. I understand the full flow clearly. A customer calls, the AI agent answers naturally in English and Hindi, collects pickup location, drop location, vehicle type and condition, calculates estimated distance and price, stores the lead, triggers WhatsApp follow up, and escalates to human support when needed. My first step would be to design the call flow and prompt logic, then connect it with your vendor database, city wise pricing sheet, Google Maps distance calculation, and WhatsApp automation. I have experience with AI chatbots, voice workflows, prompt engineering, n8n, Make, Google Sheets, Google Maps API, WhatsApp automation, lead capture, and business workflow automation. I can deliver the voice agent setup, automation workflows, AI prompts, sheet structure, vendor matching logic, pricing calculation, WhatsApp trigger, lead storage, documentation, testing, and deployment support. Best regards Ankit ✨
₹12,500 INR in 2 days
1.7
1.7

Hi, we are a team of 20+ AI/ML Engineers based in Delhi - have completed 300+ projects with 100% client satisfaction & long term association. As someone with extensive experience in natural language processing, I understand the intricacies involved in developing and deploying an AI voice automation system that is intuitive, efficient, and meets the specific needs of your towing service business. My mastery in building AI call flows and error handling mechanisms will ensure seamless voice interactions with customers, reducing manual interventions and enhancing response time. Additionally, my past work involving complex Google Maps API integration like distance calculation and route estimation sets me up perfectly for implementing similar functionalities to estimate towing charges. I strongly believe that my core skills align well with your project requirements. For instance, expertise in advanced NLP guarantees that the AI voice agent I develop for you will sound natural, communicate competently in multiple languages (English, Hindi & regional, if required) and not sound robotic at all.
₹100,000 INR in 7 days
0.0
0.0

Hi Mere pass already ye product developed hai jo hospital and real estate ke liye run ho raha hai. Esmai maine bolna ka use kiya hai aur anhora ka custome voice bhi integrate kiya hai aur hame es product ko hospital ke liye and real estate ke project ke liye use kr rahe hai. Agar aap connect hote hai to mai eska aapko demo bhi de skati hu . Aur aapki requirement jaldi se jaldi complete bhi krke de sakti hu. Thank You
₹12,500 INR in 2 days
0.0
0.0

Hi, I've reviewed your Towing Company AI Voice Automation requirements and I can build this end-to-end. My approach: 1. AI Voice Agent (Vapi AI + n8n): Natural-sounding agent that attends calls, collects towing details (pickup/drop, vehicle type), calculates pricing via Google Maps API, and transfers to human when needed. 2. WhatsApp Automation: WhatsApp Business API triggered on call completion — greeting, confirmation, and booking details. 3. Google Sheets Integration: Vendor database, city-wise pricing, availability — AI reads this in real time to fetch nearest vendor and calculate charges. 4. Google Maps API: Distance calculation, route estimation, and dynamic pricing per KM. 5. Lead Storage: All call data stored in Google Sheets/Airtable with dashboard view. 6. Prompt Engineering: Full AI conversation flow in English and Hindi with error handling and fallback logic. Deliverables: complete documentation, API integrations, tested workflows, and deployment support. Ready to start immediately. Regards, Harsh Thoriya
₹35,000 INR in 7 days
0.0
0.0

Coimbatore, India
Member since May 23, 2026
$750-1500 USD
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$750-1500 USD