I will like to make the website to manage the notification system to manage outage. It should able to send email and SMS to notify the relevant team about the outage update. manage your on-call schedules across multiple teams. Email hourly update to team about the progress with cornology maintained in whiteboard in website for relevant issue.
similar website is opsgenie.com, alertops.com
uses multiple communications channels, including email, SMS, mobile push, and voice calls, to ensure recipients are notified in a timely manner.
Email Notification: user to manage the cronology thru whiteboard and sending email in template, 3 different templet to be used New, Ongoing and Closed.
Alert Lifecycle Tracking
The alert activity log presents all activity related to the alert; when the alert was created, who was notified, when the notifications were sent, and whether the recipients have seen the alert, or taken any action.
On-Call Management & Escalations
Build and modify schedules and define escalation rules within one interface. team will always know who is on-call and accountable during incidents and have the confidence that critical alerts will always be acknowledged.
Routing Rules and Escalations
Ensures that critical alerts are never missed. flexible routing rules enable the right teams to be notified based on the source, priority, and timing of the issue. Escalations ensure that the alert gets the necessary attention when an alert is not acknowledged within a certain amount of time. For example, if the person on-call does not respond to a high priority alert within 5 minutes, we can notify another person or team, automatically
Easily manage your on-call schedules across multiple teams: Instead of using spreadsheets and calendar applications, easily organize on-call schedules for all teams in one interface
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Hi, This is Paul Devanesn has done [login to view URL] and [login to view URL] from IIT Madras. I am a tech savvy person, more than a decade I am developing and delivering applications on PHP and Java based technologies. I am a certified Java Lagi