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I’m expanding a small but busy healthcare practice and need a remote Care Coordinator who thrives on staying organized. Your day will revolve around reaching out to new referrals, speaking with physicians’ offices, and locking in a first-time intake appointment for every patient. Most conversations happen by phone or email, with quick video check-ins to keep our team in sync. Here’s what success looks like: every patient you schedule actually arrives for their intake—when that happens, you earn an extra $25 on top of your hourly rate. I’ll rely on you to keep immaculate notes, track follow-ups, and ensure each interaction feels welcoming and professional. Prior experience inside the healthcare industry is important; you’ll already understand basic medical office etiquette and HIPAA-conscious communication. Everything about this role is 100 % remote and flexible. Work from anywhere, structure your own hours, and grow a long-term place on our team if it’s a good fit. To apply, skip the forms CHAT me a short voice clip saying welcome to three rivers and something about you. Let me hear how you greet a patient and confirm an appointment, exactly as you would on a real call. I’ll follow up quickly from there so we can get you started.
Project ID: 39738548
38 proposals
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Active 8 mos ago
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38 freelancers are bidding on average $11 USD/hour for this job

Sir, I am a preferred & professional freelancer at Freelancer.com. Please check my profile, you will get my skills and project review. I have 11+ years of experience in this relevant task. I will do your task within your budget. So you can select me as the right freelancer. Please hire me. Thank You
$8 USD in 40 days
5.3
5.3

Hi there, I have strong experience in healthcare coordination, patient scheduling, and HIPAA-compliant communication. I’m highly organized, detail-oriented, and skilled at building rapport with patients to ensure successful intake appointments. I’d love to contribute to your team and deliver a welcoming, professional experience for every patient. Best regards, Maryam
$10 USD in 40 days
5.3
5.3

Hello, I’m excited about your Care Coordinator role and confident I’d be a strong fit. I have solid experience in customer communication, handling inquiries with professionalism, and booking appointments efficiently. I’m also a quick learner, able to adapt fast to new systems and processes while keeping everything organized and on track. I’d love to show you my communication style directly. please send me a message and I’ll forward you a short voice note so you can hear how I would welcome and schedule a patient in real time. Looking forward to connecting!
$12 USD in 40 days
3.0
3.0

As an experienced Software Engineer with an incredible knack for time management, efficiency and building successful outcomes, your remote care coordination support is in safe hands with me. With 20 years of experience helping diverse teams achieve their goals amidst challenging deadlines, I am well-equipped to cater to the fast-paced nature of your healthcare practice's growth. My proficiency in multiple languages (PHP, JavaScript, Python) and frameworks makes me comfortable navigating the systems that you use. Moreover, my solid background in backend platforms like SaaS, CRM, and Task Management System would allow me to acclimate seamlessly with your existing infrastructure. Being HIPAA-conscious and understanding the significance of medical office etiquette is second nature to me; I recognize the importance of confidentiality and maintaining professional courtesy even while working remotely. In addition to practical skills, I've worked in agile environments and understand the magnitude of staying organized. Thus, rest assured every referral will be reached out to promptly, and there will be systematic follow-ups. This level of efficiency also extends to recording immaculate notes crucial for maintaining accurate patient records. Together, we can transform your care coordination process into a seamless journey for both patients and physicians
$12 USD in 40 days
2.5
2.5

I’m excited to apply for the Remote Care Coordinator role with your healthcare practice. While I don’t have direct healthcare experience, I bring strong customer service skills developed through working as a customer service representative at Aloriaca, where I managed chats, emails, and phone calls daily. Here’s why I believe I can succeed in this role: Strong Communication Skills: I am confident and professional on the phone and in writing, ensuring every interaction feels welcoming and clear just like a great patient experience should be. Organizational Ability: Handling multiple communication channels and keeping detailed records was a key part of my previous role, which will help me manage referrals, follow-ups, and appointment scheduling efficiently. Fast Learner & Adaptable: I’m eager to learn the specifics of healthcare office etiquette, HIPAA guidelines, and medical scheduling, and I’m confident I can quickly get up to speed. Reliable & Flexible: I thrive in remote work environments, managing my own schedule to meet goals and keep the workflow smooth. Customer-Focused: I understand the importance of creating a positive experience for every caller or email sender, and I’ll bring that same dedication to your patients. Please feel free to message me to get started! Thank you for considering my application. I look forward to the possibility of supporting your team and growing within your practice.
$8 USD in 40 days
2.8
2.8

Hello, and welcome to Three Rivers! My name is Rachel, and I’ll be your Care Coordinator. I have a background in healthcare support and patient services, and I truly enjoy helping people feel comfortable and cared for from their very first appointment. I’d just like to confirm your intake with us —we have you scheduled for [day/time]. Does that still work for you? Great, we look forward to seeing you then. If you have any questions before your visit, please don’t hesitate to reach out. Once again, welcome to Three Rivers - we’re so glad to have you with us. The above is a sample voice chat of my first interaction with a patient. Looking forward to working with you Tara and being a part of your team Tara. Warm regards, Rachel Egbe
$8 USD in 40 days
1.7
1.7

Hello there, I understand that you are looking for a remote Care Coordinator to support your expanding healthcare practice. I am confident that my experience and skills align perfectly with the requirements of this role. My proposed solution is to efficiently schedule appointments, maintain detailed records, and ensure a seamless patient intake process. I am well-versed in medical office etiquette and HIPAA regulations, guaranteeing professional and confidential communication with patients and healthcare providers. Key Deliverables: - Efficient appointment scheduling - Detailed note-taking and follow-up tracking - Professional and welcoming patient interactions - Adherence to HIPAA guidelines I bring a wealth of experience in healthcare coordination and a commitment to exceptional patient care. I am excited about the opportunity to contribute to your team and help streamline your care coordination processes. I'd love to connect for a quick chat to discuss how I can support your practice further. Best regards, Bilal
$12 USD in 40 days
0.0
0.0

Dear Hiring Manager, I am excited about the opportunity to support your expanding healthcare practice as a remote Care Coordinator. With a strong background in healthcare administration and a passion for organization, I am confident in my ability to excel in this role. I understand the importance of maintaining a professional and welcoming environment for patients, while also ensuring efficient scheduling and follow-up procedures. My experience in medical office etiquette and HIPAA compliance will allow me to seamlessly integrate into your team. I appreciate the flexibility and remote nature of this position, and I am eager to contribute to the success of your practice. I believe that my attention to detail and communication skills make me a strong candidate for this role. I look forward to the opportunity to showcase my abilities and contribute to the growth of your practice. Thank you for considering my application. Warm regards, https://www.freelancer.com/u/Microlent
$15 USD in 40 days
0.0
0.0

Hi Tara B., I’m excited about your project to expand your healthcare practice and I believe I can contribute effectively as a remote Care Coordinator. I understand that your focus is on ensuring every patient arrives for their intake, which aligns perfectly with my skills in Customer Service and Time Management. I have over 6 years of experience, specifically within the healthcare industry, allowing me to grasp the nuances of HIPAA-compliant communication and medical office etiquette. I excel in appointment setting and maintaining detailed documentation, ensuring every interaction is welcoming and professional. You can view my previous work experiences here, which demonstrate my capabilities: https://www.freelancer.com/u/danialm32 I look forward to the opportunity to contribute to your team and help streamline your practice's operations. Thank you, Regards, Danial
$11.50 USD in 7 days
0.0
0.0

Hello Tara, I have carefully reviewed the requirements for the Remote Care Coordination Support project. As a customer service professional with extensive experience in appointment setting, I am confident in my ability to excel in this role. I will prioritize clear and efficient communication with new referrals and physicians' offices to secure intake appointments for each patient. I understand the importance of maintaining organized notes, tracking follow-ups, and ensuring a welcoming and professional experience for every interaction. I am well-versed in medical office etiquette and HIPAA guidelines, making me well-equipped to handle the responsibilities of this position effectively. I am eager to discuss how my skills and experience align with your needs further. Please connect with me in chat for a more detailed conversation. Regards, Zain Asghar
$12 USD in 40 days
0.0
0.0

Hello, I am excited about the opportunity to assist in expanding your healthcare practice as a remote Care Coordinator. With my strong organizational skills and prior experience in the healthcare sector, I am well-equipped to manage the referral process efficiently and ensure each patient feels welcomed and valued during their first interaction. My approach involves meticulous documentation and follow-ups to guarantee that every scheduled intake appointment is fulfilled. I understand the importance of professionalism and HIPAA-conscious communication, and I take pride in maintaining a high standard of patient care through effective communication methods, whether by phone, email, or video. I believe that my dedication to this role will not only help in achieving scheduled appointments but also foster long-term relationships that promote growth for your practice. I am looking forward to the prospect of joining your team and contributing to your success. Thanks, Bilal
$10 USD in 19 days
0.0
0.0

I have a strong English accent and excellent communication skills, which I believe will help me excel in customer service and care coordination. I am new to this field and highly motivated to work hard and quickly adapt to the role. I’m great at interacting with customers, offering a friendly and gentle approach to ensure a positive experience. My goal is to build a strong foundation, improve my rates, and grow with your team through dedication, attention to detail, and consistent performance. I can surely send you a 30 sec video proving myself worthy of this job.
$8 USD in 30 days
0.0
0.0

Hello there, I tried forwarding that voice message to you introducing myself, but I won’t be able to do so unless you contact me first on the app. But just a little bit about myself Until you’re able to do so. I have an extensive background and immense passion in customer service, primarily in the healthcare industry, I am confident that I am the perfect fit for your expansion and remote care coordination support needs. My five-year tenure especially in the pharmaceutical sector has allowed me to hone my organizational skills and master the art of connecting with people effortlessly. I genuinely understand how critical it is to handle patients' inquiries promptly and courteously, while remaining HIPAA-compliant at all times. Your emphasis on meticulous note-keeping, tracking follow-ups, and seamless communication aligns perfectly with my attention-to-detail approach. Throughout my career, I have consistently impressed my employers by following through on tasks and meeting deadlines, an essential trait that will enable me to ensure every patient's intake appointment is scheduled effectively. Moreover, my ability to structure and manage my own hours aligns well with your remote work setup.
$12 USD in 40 days
0.0
0.0

Hi, I’d love to support your healthcare practice as a remote Care Coordinator. With prior experience in healthcare settings, I understand medical office etiquette and HIPAA-compliant communication. I’m highly organized, comfortable handling referrals, physician coordination, and patient scheduling via phone, email, or video check-ins. My focus is ensuring patients feel welcomed and arrive for their intake appointments, while keeping thorough notes and timely follow-ups. Regards Zubair
$12 USD in 40 days
0.0
0.0

Hi there, I would like to assist you with your requirements as this is a core area of my expertise and I have assisted hundreds of customers globally. I have 14+ years of relevant experience and knowledge, so I would be happy to help. I can very well understand the operations and will help you with a lot more things for the growth of the business. Let's discuss your requirements in detail and will get started. Looking forward to working with you. Thanks Nike
$15 USD in 40 days
0.0
0.0

Hello I’d be happy to assist with appointment setting and patient communication. Here’s a quick sample of how I would greet and confirm an appointment on a real call: "Good morning, this is Mpinane calling from the healthcare center. May I please speak with (the patient's name).I’m calling to confirm your appointment scheduled for [Date & Time]. Will you still be able to attend? Great, we look forward to seeing you then. Thank you, and have a wonderful day!" I have experience in customer service, time management, and documentation, as well as familiarity with appointment scheduling and HIPAA standards. I’m also comfortable using video conferencing tools for team communication. To ensure smooth operations, I pay close attention to detail, keep accurate records, and provide a professional yet empathetic tone when dealing with patients. Could you please share the volume of appointments you typically handle in a week so I can better understand your scheduling needs? Looking forward to your response. Best regards, Mpinane
$12 USD in 40 days
0.0
0.0

As an experienced administrative professional and project manager, I bring to your healthcare practice the vital skill of time management. In my current position, I oversee multiple departments and ensure their smooth operation daily - I will apply this precise skill set to your remote Care Coordinator position. Handling all facets of communications, be it phone, email or video check-ins, you can count on me to keep meticulous notes and organize follow-ups flawlessly. My familiarity with healthcare space and HIPAA regulations allows me to undertake all patient interactions in your busy health practice with utmost care for privacy while maintaining a welcoming and professional vibe. My expertise in leadership would also facilitate effective coordination among different stakeholders involved like reaching out to physician's offices efficiently. Moreover, my tenure in the nonprofit sphere saw me successfully work on multiple projects concurrently under pressing deadlines which has instilled flexibility and adaptability in me. Working remotely doesn't faze me - I've honed this skill working freelancing jobs while simultaneously being a project manager.
$12 USD in 40 days
0.0
0.0

Soy enfermera con experiencia en salud y trato humano. Organizada y confiable. No hablo ingles. Nurse with healthcare experience and human touch. Organized and reliable. I don’t speak English. Profesional de salud, organizada y detallista. Excelente atención a pacientes Healthcare professional, organized and detail-oriented. Excellent patient care.
$12 USD in 40 days
0.0
0.0

Hi Tara B., I’m excited about the opportunity to apply for the remote Care Coordinator position at your healthcare practice. My background in [relevant experience/skills relevant to healthcare coordination] has equipped me with the organizational skills and communication techniques necessary to excel in this role. I understand the importance of maintaining impeccable records and ensuring that every interaction with patients is both welcoming and professional. My experience in the healthcare industry has provided me with a solid understanding of medical office etiquette and HIPAA compliance, and I’m diligent about keeping track of follow-ups and scheduling. I have a couple of questions to ensure I'm aligned with your expectations: 1. Are there any specific tools or software that your practice currently uses for scheduling and patient management? 2. What are the peak hours for patient intake where you find the most demand for coordinating appointments? As a detail-oriented individual, I look forward to contributing to your team and helping enhance the patient experience. Best regards, Syeda Yusra Zubair [Optional: Voice clip greeting based on requirements from the job description].
$8.05 USD in 7 days
0.0
0.0

As a strategic finance freelancer with an ardent dedication to keeping things organized, my experiences align perfectly with your needs for a remote Care Coordinator. True to my nature, I apply meticulous attention to detail to all my bookkeeping tasks, which serves efficiently in maintaining accurate records—a skill set that will be invaluable to your healthcare practice. Moreover, my experience working with sensitive financial information makes me particularly adept at upholding the high levels of confidentiality required in the medical field. Drawing from my five-year experience in accounting and finance, I have honed robust communication skills essential for a Care Coordinator. Chairing numerous client meetings, I've developed an instinct for creating welcoming and professional interactions that positively impact patient satisfaction – a central factor for success in this role. Moreover, I have efficient time management skills allowing me to manage multiple tasks simultaneously without compromising quality. Technologically versatile, I'll easily adapt your existing software or learn new ones if required, ensuring smooth transition into your systems. With flexible working hours as one of your requirements, my ability to structure work schedules effectively and deliver within deadlines will prove highly valuable. Allow me the opportunity to impress you further by completing the on-call challenge you've presented.
$10 USD in 40 days
0.0
0.0

St. louis, United States
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