Virtual Assistant for Calls & Admin

@schoudhary1553

With over 7 years of experience as a full stack developer and a heavy focus on web scraping, web automation, and coding useful scripts, I am confident in my abilities to take on the role of being your Virtual Assistant. In addition, my time with top companies such as Metlife GOSC, DXC Technologies, and Elite Services have sharpened my skills in data entry and given me exposure to supporting large scale projects. Your project primarily revolves around customer service; an area I am well-versed in. I thrive on providing professional assistance and organizing information accurately. This has prepared me for handling both basic client queries and escalating complex ones where necessary. I am not only experienced with several platforms your business uses (like ServiceM8, MYOB/Square) but also willing and quick to learn when it comes to using new software tools. My proficiency in managing data using Excel and database analysis can greatly contribute to effectively tracking unpaid invoices, managing bookings, and replying to emails promptly. I believe in efficiency that comes with proper job coordination-- from booking management, optimizing routes to minimize drive time to offering secure payment options- all always ensuring great attention to detail.

@Claindy

Hi! I'm your Proactive Construction Virtual Assistant With over 4 years of experience as Construction VA, I bring a strong track record of accuracy, efficiency, and reliability . I understand the importance of clean, well-organized, and error-free data in business operations. I am confident in my ability to meet your standards and exceed your expectations. I can assist you by; - Managing emails and prioritizing important messages - Scheduling and managing my calendar for meetings, appointments, and project monitoring - Coordinating with other technician to collect missing documentation or project updates. - Support mapping or visual project tracking as needed. Skills - Proficiency in Microsoft Office, Google Workspace, and CRM Software - Able to read plans, sketch Site plan using AutoCAD and/or fill out forms for permit processing - Comfortable learning new tools - Ability to work independently and coordinate with a team I pride myself on being dependable, organized, and proactive. I’m available for part-time or full-time work, open to long-term collaboration, and ready to hit the ground running with minimal supervision. Please call me anytime. I can start immediately. Thank you! Best Regards, Cindy

@javed1705

MYOB and Square Invoices and all other bookkeeping work only I am available in professional mannure Price is negotiable but i will only do that work ..according to my profession with best quality. I am an ACCA, APA and MBA finance. After carefully reading your project description, I think that I am the perfect candidate! With over 13 years of experience with advance use of excel and various book keeping softwares. I can guarantee getting the job right the first time. Feel free to view my 100% positive reviews before you hire me and rest assured that you will receive top-quality work at an affordable cost. Kind regards, Javed

@zayertech

Hello, I’m excited to offer my expertise to help you achieve your project goals. As a Certified Project Manager and Expert Trainer with a proven track record at Zayer Tech, I specialize in delivering tailored solutions that drive efficiency and innovation. My team and I bring a unique blend of project management expertise and AI-driven capabilities to streamline processes and enhance outcomes. What I can offer: AI Integration & Automation: From no-code/low-code tools like Zapier and Power Automate to custom workflows and API integrations, I optimize business efficiency. Documentation Excellence: Comprehensive project proposals, business plans, SOPs, and technical documentation, all crafted with precision. Digital Marketing Mastery: Targeted strategies, SEO optimization, and brand growth via social media and paid ads. Web & Content Management: WordPress design, e-commerce integration, and content optimization tailored to your audience. Project Management Expertise: Agile methodologies, resource planning, and stakeholder engagement to ensure project success. With advanced proficiency in tools like JIRA, ClickUp, Slack, and Figma, I ensure seamless collaboration and real-time tracking to meet your deadlines and expectations. Let’s collaborate to transform your vision into impactful results. I’m eager to discuss how my skills align with your project needs. Thank You

@FirstChoiceWeb

Hello there, I’d love to support That Pool Shop, Pool Compliance SA, and Pool Cleaning SA as your Virtual Assistant. With experience in customer service, scheduling, and admin support for service-based businesses, I understand the importance of professionalism, accuracy, and reliability when dealing with clients and daily operations. I can handle phone support by answering inbound calls with a friendly, brand-specific greeting, recording customer details accurately, and managing enquiries or escalating when needed. Using ServiceM8, I’ll create and manage bookings, assign jobs to technicians, and optimise schedules to reduce travel time. I’ll also confirm appointments via phone, SMS, or email to ensure smooth communication. For email and enquiries, I’ll monitor inboxes, follow up on leads, and make sure no potential customer is missed. With MYOB and Square, I can generate and send invoices, provide secure payment options, track outstanding accounts, and send reminders when necessary. To keep you fully informed, I’ll provide a daily summary with jobs booked, payments received, and pending tasks. My strengths are clear English communication, strong organisational skills, and the ability to adapt quickly to your systems and SOPs. I’m available during Adelaide business hours and committed to delivering consistent, long-term support to help your businesses run smoothly and grow. Best regards, Himanshu Saraswat

@muhammadazaz763

Hi Sir, I have strong experience in customer service, scheduling, and admin support for service-based businesses. Skilled in phone handling, email management, invoicing, and payments, I can manage bookings in ServiceM8, prepare invoices in MYOB/Square, and provide accurate daily reports. With excellent English communication, attention to detail, and ability to work Adelaide business hours, I’ll ensure professional customer service and efficient support for your three businesses.

@CloudNineDigital

Hi there, I’m excited about the opportunity to support your three businesses as a reliable and detail-oriented Virtual Assistant. With experience in customer service, scheduling, and admin support, I’m confident I can manage calls, bookings, invoicing, and follow-ups efficiently while maintaining a friendly, professional tone. I’m comfortable working Adelaide hours and eager to learn your tools like ServiceM8 and MYOB to ensure smooth daily operations. Let’s connect so I can understand your priorities and help keep your businesses running seamlessly. Ready to get started? Just send me a message!

@anowarbss

Hi, There I hope you're doing well! I came across your project and found it truly compelling. I’d love the opportunity to contribute my skills and help bring your vision to life. Virtual Assistant for Calls & Admin Support, Excel, VBA, Macro, Power BI and over 12 years experienced. I’m confident that my expertise can add value to your project, ensuring a seamless and efficient outcome I’ve successfully delivered similar projects, focusing on performance, usability, and innovation.. Let’s connect to discuss the project in more detail, I’m excited about the possibility of collaborating with you. Thanks Anowar

@ytpaussie

Hi, I’m very interested in supporting your three Adelaide-based service businesses as a Virtual Assistant. With experience in customer service, scheduling, and administrative support, I can become a professional first point of contact for your customers, ensuring phone calls, emails, and online enquiries are handled promptly and accurately. I’m skilled in managing bookings, dispatching technicians efficiently, and reconciling invoices and payments using tools like ServiceM8, MYOB, and Square. I bring strong organisational skills, attention to detail, and excellent English communication, which will help maintain your high service standards. I’m comfortable working Australian business hours and following structured SOPs to keep operations running smoothly. I’m eager to contribute to your team and grow with your businesses over the long term. Best regards, JD

@professorxwriter

Hello, I understand you are seeking a Virtual Assistant to handle calls, admin tasks, scheduling, and customer support for your three service-based businesses in Adelaide, South Australia. With expertise in customer service and virtual assistance, I am well-equipped to manage inbound calls, scheduling, dispatch, email management, invoicing, and admin duties efficiently. I will use my strong communication skills and attention to detail to ensure professional interactions with customers and accurate record-keeping. I am familiar with the software tools required for this role and am committed to providing excellent service during Australian business hours. I am excited about the opportunity to support your businesses and contribute to their success. Best regards.

@perfectdeadline

Hi, Good day. Are you looking for a reliable Virtual Assistant to be the professional first point of contact for all three of your Adelaide-based service businesses? I’m Debashish, experienced in customer service, scheduling, invoicing, and admin support for service-based businesses. I can manage phone calls with a friendly, professional tone, handle bookings in ServiceM8, optimise technician routes, process invoices via MYOB/Square, and maintain accurate daily reports. I’m highly organised, detail-oriented, and quick to learn new systems while following SOPs closely. Shall I share how I would structure daily operations to ensure nothing falls through the cracks for your three businesses? Thanks, Debashish.

@ChantelleMav

Hi there! I am excited to apply for the Virtual Assistant role supporting That Pool Shop, Pool Compliance SA, and Pool Cleaning SA. With strong experience in customer service, scheduling, and admin support, I am confident in my ability to deliver the professionalism, accuracy, and reliability you require. In my previous role with Astranti, I worked as a course mentor and customer service assistant, managing inbound calls, emails, and live chat enquiries. I handled 1:1 student calls, maintained accurate records, scheduled appointments, and provided prompt, friendly support. This experience strengthened my ability to juggle multiple responsibilities while keeping communication professional and clear. I am highly organized and detail-oriented, with hands-on experience in invoicing, payment tracking, and customer follow-ups. I am comfortable using tools like CRM platforms, Microsoft Office, and Google Workspace, and I quickly adapt to new systems such as ServiceM8, MYOB, and VOIP phone systems. I take pride in ensuring enquiries are resolved promptly, schedules run smoothly, and no task is left incomplete. I would welcome the opportunity to provide efficient, customer-focused support for your three businesses and to contribute to their continued success. Best regards, Chantelle Mavunga

@mabelj3

Hello, I’d love the opportunity to support your businesses (That Pool Shop, Pool Compliance SA, and Pool Cleaning SA) as your Virtual Assistant. With experience in customer service, scheduling, email handling, and admin support, I can confidently manage the day-to-day tasks that keep operations running smoothly. ✅ Here’s how I can assist: Phone Support: Answer calls with professionalism, collect accurate details, and follow scripts while maintaining a friendly tone. Scheduling & Dispatch: Create/manage bookings in ServiceM8, assign jobs efficiently, and confirm appointments via phone, SMS, or email. Email & Enquiry Management: Monitor inboxes, respond promptly, and convert leads into bookings. Invoicing & Payments: Generate/send invoices in MYOB or Square, track payments, and send polite reminders. Admin & Reporting: Maintain accurate records and provide daily end-of-day summaries on bookings, payments, and pending tasks. ? I’m highly organised, detail-oriented, and a fast learner who adapts quickly to new systems. I also have experience supporting service-based businesses, which gives me a solid foundation for handling scheduling and customer interactions effectively. Rate: $3 AUD/hour (within your range) Availability: I can align with Adelaide business hours and provide consistent, reliable support. I’d be excited to bring a customer-first approach and help your businesses grow while ensuring smooth operations every day. Best regards, Mabel John

@ihassan83

Hi there, I see you are looking for a reliable Virtual Assistant to handle customer service, scheduling, invoicing, and administration across your three service based businesses in Adelaide. I have strong experience in customer support and admin roles for service based businesses, including phone handling, email management, scheduling, and invoicing. I can manage inbound calls professionally, use brand specific scripts, handle customer enquiries, and ensure bookings are accurately created and dispatched in ServiceM8. I am also proficient with MYOB and Square for invoicing and payments, and can reconcile transactions while keeping clear records. With excellent English communication skills, strong attention to detail, and the ability to work Australian business hours, I can ensure prompt, professional, and accurate support. I will also provide clear daily summaries and maintain a well organised workflow to support your team efficiently. Thanks and regards Hafiz Muhammad Iqbal.

@ajaykumar0407

With over a decade of experience in customer service, lead generation, and telemarketing across various industries, I can bring a wealth of knowledge and skills to the table as your Virtual Assistant. I understand the crucial role that a first point of contact plays in maintaining professional customer service, efficient scheduling, and accurate invoicing, all of which are essential for your service-based businesses. My abilities extend beyond just handling calls; I have a proven track record of improving sales and client acquisition through upselling and cross-selling strategies. With me on board, you can trust that customer satisfaction won't be compromised while your pool businesses continue to grow. Moreover, I am proficient with technologies needed for this role such as ServiceM8, MYOB / Square, VOIP phone system, Gmail/Google Workspace – ensuring a smooth adoption with minimal training. My flexibility in working hours which cover multiple timezones including Australian business hours is an added advantage to handle all the calls promptly and efficiently. Let's partner together for a productive and successful future for your businesses!

@ashalucas649

Hello, I have hands-on experience working with an Australian company in Perth as an HR professional, where I managed communication, scheduling, and admin tasks with accuracy and professionalism. That role sharpened my ability to handle client enquiries, coordinate with teams, and keep records updated—all skills directly aligned with supporting your service-based businesses. You can count on my full commitment, excellent English communication skills, and a reliable high-speed internet connection, which ensures I’m always available during Adelaide business hours. I’m detail-oriented, quick to learn new systems, and confident I can manage calls, scheduling, invoicing, and reporting seamlessly for That Pool Shop, Pool Compliance SA, and Pool Cleaning SA. I’d be excited to bring my skills to your team and support your clients with professionalism and care. https://www.freelancer.com/u/ashalucas649?review_context_id=39594506&review_type=project&frm=ashalucas649&sb=t Best regards, Musoba

@akinyemiesther60

Hello, Great customer service is the heartbeat of any business — and that’s what I deliver. With over 3 years of experience in customer support, scheduling, and invoicing, I bring professionalism, attention to detail, and a friendly voice that keeps customers happy and operations running smoothly. I’ve worked with international clients and can easily adapt to Australian business culture and customer expectations. I’m available during Australian business hours, quick to learn your systems, and committed to long-term, reliable support. Please feel free to message me — I can share a short voice note to showcase my phone manner.

@claricepalomo

Hi,   I have been a virtual assistant since 2017 with knowledge in real estate brokerage(Philippines), real estate appraisal(USA), lead specialist/sourcing leads(UK real estate), customer service support like email, phone, chat (eBay UK account), admin assistant, data entry, posting ads on Craigslist, and social media management like FB page manager, posting articles, and optimizing photos, wordPress content upload, formatting, editing, basic active campaign tagging, team wave, etc. Familiar with Asana, Slack, Dropbox, CRM like Zendesk, ClickUp, monday, Salesforce, Airtable, ZoomInfo, real estate software like MLS and Zillow, basic bookkeeping, doing reconciliation, recording, and troubleshooting, data entry like Excel (pivot table, lookup functions, data management), Word, and more.  I assure you that I am a passionate and trustworthy person. I can work effectively with others and contribute to the company's growth. I’m a fast learner, teachable, willing to learn, and able to work independently.  I am looking for a positive response. Thank you Clarice

@smzaman01

As a highly skilled professional with 15 years of experience as an engineer, my versatility and attention to detail make me an ideal fit for your Virtual Assistant role. In my career, I've gained significant expertise in several areas directly applicable to your requirements, such as project management, data analysis, process optimization, and administrative support. On the technical side, I have a strong command of tools relevant to your business needs like Excel and familiar with service management software ServiceM8 - critical to optimizing scheduling and dispatching - and MYOB/Square for handling invoices and payments. Throughout my career, I've been known for my efficient organization and meticulous record-keeping, which will be pivotal in maintaining accurate customer records that you require. While I haven't worked in the exact industry, my extensive experience offers adaptability; learning new systems quickly is something I excel at. Additionally, proficiency in English is essential for a role that involves clear customer communication. My excellent proficiency both verbal and written will ensure all interactions are handled professionally and promptly. With training provided and my dedication to mastering SOPs quickly while being proactive in ensuring their efficiency, I believe not only would my skillset contribute to your current operations but also provide opportunities for growth alongside your business. Let's make sure to embark on a successful partnership!

@khrisneljoyd

I’m excited to apply for the Virtual Assistant role. With experience as a call center agent and customer service representative, I’ve developed strong communication skills and the ability to manage customer interactions with professionalism, empathy, and attention to detail. In my previous roles, I handled high volumes of inbound and outbound calls, resolved customer concerns, and recorded information accurately — all of which align with your key responsibilities. I’m confident in handling enquiries, managing schedules, and supporting invoicing processes with accuracy and care. While I haven’t used ServiceM8, MYOB, or Square directly, I’m tech-savvy and a quick learner. I’m comfortable using VOIP systems, email platforms like Gmail, and CRM tools. I can easily adapt to new systems and follow structured SOPs. I’m available to work full-time during Australian business hours (Adelaide time), and I take pride in being organized, reliable, and detail oriented. I’m also open to long-term growth and contributing to a supportive, professional team environment. Thank you for considering my application. I’d love the opportunity to further discuss how I can add value to your business and become a trusted point of contact for your customers.