
Closed
Posted
I need an experienced IT-infrastructure and operations professional who can step in as a hands-on extension of my team. My immediate priority is strong team management: coordinating technicians, assigning tasks, setting KPIs, and keeping everyone focused on service-level targets while watching costs. Alongside that leadership role, you will take ownership of our network environment. Network scope - Monitoring & maintenance across all sites - Security enhancements that tighten our current defences - Performance optimisation to keep latency low and uptime high Within monitoring and maintenance, I expect: • Routine check-ups and firmware/patch updates • Fast, methodical troubleshooting and repair when incidents arise • Planned hardware and software upgrades that minimise disruption Your plan should outline the tools you prefer for monitoring (e.g., SolarWinds, PRTG, Zabbix), ticket tracking, and reporting. Weekly status reports and clear metrics are required so I can see the impact on stability, cost, and team productivity. Acceptance criteria 1. A 30-day roadmap covering team roles, monitoring cadence, upgrade windows, and cost-control checkpoints. 2. Documented network health baseline, then measurable improvements in uptime and incident response time after 60 days. 3. Transfer of knowledge to in-house staff via concise SOPs at project close. If you have a proven record managing teams while keeping networks secure, stable, and within budget, I’m ready to get started.
Project ID: 40491394
12 proposals
Remote project
Active 19 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
12 freelancers are bidding on average ₹1,129 INR/hour for this job

Hi, I have 15+ years of experience managing IT infrastructure, network operations, DevOps teams, and enterprise environments across on-prem and cloud platforms. I can serve as a hands-on extension of your team, helping with: • Team leadership, task allocation, KPI tracking, and SLA management • Network monitoring, maintenance, and performance optimization • Security hardening and vulnerability remediation • Incident management, troubleshooting, and root cause analysis • Firmware, patching, and upgrade planning with minimal disruption • Cost optimization and operational efficiency improvements Preferred tools: • Monitoring: Zabbix, PRTG, Grafana, Prometheus • Ticketing: Jira, ServiceNow, Freshservice • Reporting: Grafana dashboards, KPI and SLA reporting Deliverables: • 30-day roadmap with team responsibilities and operational cadence • Network health assessment and baseline report • Weekly status reports and KPI tracking • SOPs and knowledge transfer documentation • Measurable improvements in uptime, response times, and operational efficiency Available to start immediately. Rahul
₹1,000 INR in 40 days
3.1
3.1

Hello, I hope you’re doing well, I am an experienced IT Infrastructure and Operations professional with a proven track record of successfully managing technical teams, optimizing network performance, and maintaining secure, highly available IT environments. I have extensive hands-on experience coordinating technicians, assigning priorities, establishing KPIs, monitoring service delivery, and ensuring operational efficiency while keeping costs under control. My expertise includes network monitoring and maintenance, security hardening, performance optimization, incident management, patch and firmware management, and infrastructure upgrades with minimal business disruption. I am proficient with industry-leading monitoring and management platforms such as SolarWinds, PRTG, Zabbix, and modern ticketing and reporting solutions, enabling transparent performance tracking and actionable insights. I can deliver a structured 30-day roadmap, establish a documented network health baseline, implement measurable improvements in uptime and response times, and provide comprehensive SOPs and knowledge transfer to internal staff. I am confident in my ability to serve as a hands-on extension of your team and am available to start immediately. Best Regards, Sherif
₹1,000 INR in 40 days
3.3
3.3

Dear Hiring Manager, I understand you need a hands-on IT infrastructure and operations professional to lead your technical team and take full ownership of your network environment. With a strong background in Computer Science and Data Analytics, I bring a highly structured approach to network monitoring, KPI tracking, and team coordination. Here is how I will approach your project: 1. Team & Cost Management: I will streamline task assignments, establish data-driven KPIs, and strictly monitor service-level targets to ensure maximum productivity within your budget. 2. Network Monitoring & Security: For network visibility, I prefer PRTG or Zabbix paired with a robust ticketing system. My focus will be on routine firmware updates, fast troubleshooting, and tightening security to keep latency low and uptime high. 3. Roadmap & Deliverables: First 30 Days: Deliver a roadmap detailing team roles, monitoring cadences, planned upgrade windows, and cost-control checkpoints. 60 Days & Beyond: Document a network health baseline and provide metrics showing improved uptime and incident response times. Project Close: Create concise SOPs for a smooth knowledge transfer to your in-house staff. I am available 40 hours a week to ensure your infrastructure remains secure and stable. Let’s connect to discuss your immediate priorities. Best regards, Aditya
₹1,000 INR in 40 days
0.0
0.0

Hello, I can support your team as both an IT operations lead and hands-on infrastructure engineer. My focus is on improving team performance, maintaining network stability, strengthening security, and keeping operations within budget. I can: • Coordinate technicians, assign tasks, and track KPIs/SLAs • Manage network monitoring, maintenance, and troubleshooting • Implement security improvements and performance optimization • Plan upgrades and maintenance with minimal downtime • Provide weekly reports with uptime, incident, and productivity metrics In the first 30 days, I will establish a network health baseline, implement monitoring and reporting processes, review team workflows, and identify quick-win improvements. I will also document SOPs and ensure knowledge transfer to your internal team. I look forward to discussing your environment and goals. Best regards Mohammed Althaf
₹1,000 INR in 40 days
0.0
0.0

With more than a decade of experience in IT infrastructure and network management, I am confident that I can deliver comprehensive, hands-on support for your team. Firstly, my expertise in team coordination and task assignment will ensure optimal resource allocation and ultimately reduced costs for your project. Additionally, as an experienced leader who has successfully maximized team productivity and achieved service-level targets within budget constraints, I am perfectly positioned to meet your immediate priorities. In terms of network management, I am well-versed in utilizing monitoring tools such as SolarWinds to ensure the smooth functioning of your network across all sites. Constant security enhancements and performance optimization are not just phrases to me - they're second nature since these responsibilities have been integral parts of my work for years. Notably, my approach is all about minimizing downtime through routine check-ups, timely upgrades, methodical troubleshooting while maintaining strict firmware/patch updates. This methodology will be valuable in enhancing your infrastructure's stability and keeping latency low. Furthermore, my strong documentation skills provide added value; you can expect well-structured SOPs at project close to guarantee seamless knowledge transfer.</paste>
₹2,500 INR in 40 days
0.0
0.0

Dear sir I'm an IT Infrastructure Executive with 5+ years managing enterprise IT operations, team coordination, and network infrastructure across multiple sites. MY EXPERIENCE: At Fortude (Pvt) Ltd, I successfully: • Managed IT infrastructure across multiple sites (500+ systems, 200+ users) • Reduced incident response time by 25% through process optimization and automation • Built Power BI dashboards tracking SLA/KPI metrics and cost trends • Led technical team coordination on major projects (SCCM deployments, CrowdStrike rollouts, O365 migrations) • Implemented monitoring and ticketing workflows (SysAid) with automated incident tracking • Established network monitoring, security hardening, and performance optimization processes WHY HIRE ME: • Proven track record managing teams while keeping infrastructure stable and costs controlled • Hands-on technical expertise combined with strategic leadership capability • Experience with multi-site operations and complex infrastructure environments • Excellent communicator — weekly reports, documented processes, clear metrics • Ready to start immediately with detailed roadmap delivered within 3 days of acceptance I'm confident I can improve your network stability, reduce operational costs, and build your team's capability while meeting all your acceptance criteria. I'm ready to discuss scope, timeline, and get started right away. Rate: ₹750 INR/hour (flexible based on full-time commitment and scope)
₹1,000 INR in 40 days
0.0
0.0

Hello Dear, To achieve stable, secure network operations and a high-performing IT team, you don’t just need a consultant—you need a hands-on leader who can blend strategic oversight with technical execution. Reference to my official rule as a service delivery manager, I bring a unique combination of technical network engineering expertise and pragmatic IT leadership. I don't just manage spreadsheets; I understand the routing tables, firewall rules, and team dynamics required to keep your infrastructure running seamlessly. I am ready to step in, reduce your operational stress, and deliver a stable, cost-effective environment. Thanks, Mostafa
₹1,250 INR in 40 days
0.0
0.0

I am a Cisco expert with an experience up to 22 years as a senior network engineer in an enterprise level campus as a full-time senior network engineer, and in afternoon as a part-time Cisco instructor, which make from me have both the knowledge and experience to help you ,moreover I have a master degree in communication and electronics engineering so if you need help then you may drop me a message, thanks
₹1,000 INR in 40 days
0.0
0.0

WE'VE JUST COMPLETED A SIMILAR PROJECT. Our previous client faced similar challenges in managing their IT infrastructure and operations. They struggled with team coordination, setting KPIs, and network environment ownership. After completing the project, their team became more efficient, with improved network performance, tighter security, and minimal downtime. This success aligned perfectly with their goals of enhancing operational efficiency and reducing costs. I'd love to chat about your vision and bring it to life! The worst that can happen is you walk away with a free consultation. Regards, Laurence.
₹750 INR in 7 days
0.0
0.0

My diverse skillset is the perfect fit for your comprehensive IT infrastructure support project. Having spent over a decade managing infrastructure and enhancing it as an when required. During my years of experience I have worked with multiple monitoring tools like Zabbix and also patching/upgrade activities. My experience in handling routine check-ups, fast troubleshooting during incidents and carrying out planned upgrades will effectively minimize disruptions while enhancing network capabilities. Apart from the operational activities I can also assist you with documentation. Best Regards Sanyam Shah
₹750 INR in 40 days
0.0
0.0

Hi there, I have carefully reviewed your requirements, and I am confident that my background in systems administration, network security, and technical project management makes me the ideal hands-on lead for your team. I understand that you are not just looking for a technician, but a strategic partner to manage your network environment, coordinate your technicians, and optimize your overall operational performance. I have extensive experience in creating technical documentation, establishing SOPs, and managing secure, resilient network infrastructures. Immediate Baseline: My first step will be to conduct a comprehensive audit of your current network health to create the baseline documentation you require. Proactive Monitoring: I am highly proficient with enterprise monitoring solutions. In fact, current infrastructure at Enna-EP utilizes Zabbix, so I have deep, hands-on experience with its configuration, custom alerts, and performance optimization. This expertise will allow me to immediately implement a robust monitoring solution for your team that ensures high uptime and rapid incident response. Process & Documentation: I place a high priority on knowledge transfer. I will ensure that all processes are documented via concise SOPs, ensuring your in-house staff is fully trained and self-sufficient by the project close. Best regards, Andre Bartolomeu
₹1,300 INR in 40 days
0.0
0.0

Hi, I'm a Senior Network & SolarWinds Administrator with 5+ years of enterprise experience — and the part of this role I'm most confident about is exactly what you've described: keeping a team coordinated, focused, and delivering on time. In my experience, most infrastructure projects don't fail because of technical gaps — they fail because tasks fall through the cracks between people. My approach is simple: every technician knows their assignment, every task has a deadline, and I stay close enough to each person to catch blockers before they become delays. I check in, I follow up, and I don't let things drift. On the network side, I'll bring SolarWinds NPM/NCM as my primary monitoring and config management platform — giving you full visibility across all sites from Day 1. Security hardening, performance tuning, and patch cycles all get planned with your team's input so there are no surprises and no unnecessary downtime. Your 30-day roadmap, baseline report, and SOPs will be delivered on schedule — because I treat coordination as a technical skill, not a soft one. Happy to jump on a quick call to align on your priorities before we start. Shubham Mishra Senior Network & SolarWinds Administrator | Mumbai 8169501019.
₹1,000 INR in 40 days
0.0
0.0

Gandhinagar, India
Member since Aug 19, 2014
$30-250 USD
$10000-20000 USD
$30-50 USD
$30-250 USD
₹900-9000 INR
$30-250 USD
$15-25 USD / hour
₹750-1250 INR / hour
₹150000-250000 INR
£20-250 GBP
₹1500-12500 INR
₹12500-37500 INR
₹750-1250 INR / hour
₹600-20000 INR
$250-750 USD
$8-15 USD / hour
$15-25 USD / hour
₹12500-37500 INR
₹2000-20000 INR
$10-30 USD