Each employee is given a User ID and has a User Type.
Employees in the Administrative block can view the details of the existing as well as new employees. They can modify the product’s details. They can view the order and complaint status’.
The call center (front end) employees can track the details of
customers based on the order number that is provided at the time of placing the order and as well based on the dispatch done for the orders placed.
4. The back end people can track the details of the complaints lodged and as well they can change the status of the complaint based on the service provided due that complaint lodged.
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Dear Jyotsana, The project seems to be very simple. I can provide you the same with in given timeframes. Please check ur PMB for more details Regards Nish
Dear Madam, The project can be very nicely executed by us. I have PMed you the execution and delivery schedule. Kindly let us know your opinion. With regards, Sourav Nandy.