I am apart of a web hosting company that provides shared hosting, reseller hosting, VPS hosting, and dedicated servers. We are looking to hire additional talent in Ukraine, to fulfill vacancies for full time Linux systems administrator.
This is a remote position, for this particular position we are seeking talent from individuals who reside in Ukraine.
The ideal candidate has great familiarity with the below:
- Able to type quickly, and multi-task efficiently
- WHMCS Ticketing System
- KVM Virtualization
- SolusVM Control Panel
- cPanel/WHM Servers
- Linux Servers
- Understand and know how to use Supermicro IPMI and Dell iDRAC / similar
- Familiarity with the SSH command line in CentOS, Ubuntu, Debian environments
- Communicating with internal teams/people necessary to ensure the end result of customer satisfaction
Your day to day role will consist of: answering support tickets and Live Chats we receive from customers, and communicating with our support team on our Slack internal chat appropriately. The type of tickets received can range from investigating why a server is down, to troubleshooting high server loads, or something as simple as changing the IP address for a customer's VPS server. It really varies in the nature of this industry so be prepared for both simple and challenging tickets. In addition to answering basic sales related inquiries that may come in.
Other candidate requirements:
- Must reside within Ukraine to work alongside our Ukraine based support team
- Solid/reliable Internet connection
- Able to multi-task
- Great customer service skills, able to write proficient English (no phone calls are necessary, all interaction with our staff and clients are mostly done via e-mail/ticket system/chat)
- Ability to work for an average of 8 hours per day (shift preference can be discussed in detail for qualified candidates)
- Preferably at least 2+ years of experience in the web hosting industry specifically (please include your prior experience in your application/bid).
We are looking to work with an individual who understands our mission, and that great opportunity is available as the company grows.
We are looking for a long-term candidate who is looking for a career -- this is NOT just a one month job. You will be paid on a monthly basis.
Budget: $250/Month with opportunities for future growth.
10 pekerja bebas membida secara purata $263 untuk pekerjaan ini
Hello, I have vast experience with all mentioned portal mentioned in this project for Web hosting/Server Management companies, do let me know if we can discuss. Regards,
I'm working in hosting company as Linux administrator more 10 years, therefore I understand all that you wrote. My rate is $20 USD / hour Waiting for your answer.
I am a Linux admin have 7 years of experience in this field. I worked in webhosting industry and manage datacenter from remote please let me know if we can discuss