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Viaprentis souhaite déléguer une partie du travail administratif, marketing et service client pour rester concentrée sur le cœur du business. Marketing (axe prioritaire car création) – Je fonctionne essentiellement en marketing de contenu : il s’agit de planifier les calendriers éditoriaux, préparer les briefs, coordonner la publication sur le blog, la newsletter et les réseaux sociaux, puis suivre les chiffres clés dans un tableau simple. Création page.s vitrine.s appréciée. Administratif – Triage et étiquetage des emails, mise en forme de documents, saisies légères sur Google Sheets ou équivalent. Service client – Répondre aux questions courantes, assurer un ton chaleureux et faire remonter les points sensibles. Outils utilisés au quotidien : Google Workspace, un CRM léger (HubSpot ou équivalent), et une plateforme de planification sociale type Buffer/Hootsuite ; si vous maîtrisez d’autres solutions, je reste ouverte. Niveau de français impeccable indispensable. Livrables attendus • Calendrier éditorial mis à jour chaque semaine • Boîte mail triée quotidiennement (J-1 max) • Tableau de suivi KPI simplifié chaque fin de mois • Réponses client sous 24 h ouvrées Je propose un test rémunéré d’une semaine, puis passage à un forfait mensuel si la collaboration est fluide et proactive. Présentez-moi brièvement vos expériences similaires et vos disponibilités.
Project ID: 40415836
8 proposals
Remote project
Active 7 days ago
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8 freelancers are bidding on average €813 EUR for this job

With nearly two decades in the BPO industry, I've amassed a broad set of skills and experiences that align perfectly with your project description. In addition to my extensive background in customer service and data entry, I bring a unique attribute that sets me apart – my multilingual capabilities. As a native French speaker, your need for an "impeccable" level of the language is assured. This will not only ensure effective handling of administrative tasks, but it will also help in providing warm and engaging client service. Furthermore, my proficiency with Google Workspace and various CRMs like HubSpot makes me adaptable to new platforms, making Buffer/Hootsuite integration an easy feat. For the marketing aspect, I have hands-on experience implementing content marketing strategies; creating content calendars, executing social media plans which helps me in understanding the importance of "creation page.s vitrine.s" mentioned in the brief. Not only am I ready and able to commit to the weekly editorial calendar, daily email sorting, monthly KPI updates and responding to client queries within 24 hours(working days), I also propose a trial period – a paid week-long test run – so you can experience firsthand how our professional relationship would work out. Passage à un forfait mensuel would naturally follow if our collaboration proves fluent and proactive as anticipated. Are you ready to embark on this journey of productive teamwork? Let's get started!
€3,000 EUR in 30 days
7.7
7.7

As an AI Automation Specialist, Data Operations Expert, and Virtual Support Professional, I am equipped with the right skillset to comprehensively handle your project. My daily tools include Google Workspace, lightweight CRMs like HubSpot, and Buffer/Hootsuite-like social planning platforms. My mastery of these tools means that I can ensure a seamless coordination across all your marketing platforms - from content calendars to blogs, newsletters, and social media posts. Moreover, my proficiency in data management, specifically in MS Excel and Google Sheets, guarantees that I'll be able to efficiently sort and label your emails and format important documents as per your requirement. In terms of client servicing, my experience ensures you prompt yet friendly responses that address common concerns while promptly escalating sensitive issues. I understand the impact of a proactive approach on collaborative success. To demonstrate this commitment to you, I propose starting with a paid one-week trial period that will give us the chance to see how fluently and proactively we work together before transitioning into a monthly contract if everything goes well. With over 400 completed projects and a consistent 5-star rating for client satisfaction under my belt,u can trust me as reliable+ long-term support. Let's chat soon!
€250 EUR in 1 day
7.5
7.5

Hi, I’m Jessica, and I have over 5 years of professional experience supporting entrepreneurs and small businesses with a blend of marketing coordination, administrative organization, and warm, reliable customer service. I’m very comfortable managing content‑driven marketing systems, planning editorial calendars, preparing briefs, coordinating blog/newsletter/social posts, and tracking key metrics in a clean, simple dashboard. My approach is structured, proactive, and designed to keep your marketing running smoothly without requiring your constant oversight. In past roles, I’ve handled daily inbox triage, document formatting, light data entry on Google Sheets, CRM updates, and client communication with a friendly, attentive tone. I’m also familiar with Google Workspace, HubSpot‑style CRMs, and social scheduling tools like Buffer or Hootsuite, and I adapt quickly to new platforms when needed. Deliverables I can provide include: - A weekly updated editorial calendar aligned with your content strategy - A daily‑sorted inbox with clear labels and priorities - A simplified monthly KPI tracking table - Customer replies within 24 business hours, with escalation of sensitive points I’m available for your one‑week paid test and can transition to a monthly arrangement immediately afterward if the collaboration feels smooth and productive. I’d be happy to share more about similar experiences and my availability. Best regards, Jessica
€750 EUR in 25 days
4.8
4.8

As a seasoned Virtual Assistant, I'm highly adaptable and well-versed in the skills needed for your project. I have a meticulous approach to both administrative tasks and digital marketing, making me well-equipped to handle your diverse requirements. My proficiency with Google Workspace and CRM tools like HubSpot or equivalents will ensure your emails are organized and important documents are formatted to perfection. In the realm of marketing, my forte lies in content strategy and execution — exactly what you need! I can diligently plan engaging content calendars, coordinate blog posts, newsletters, and social media scheduling via platforms like Buffer/Hootsuite. Moreover, I thrive on monitoring key performance indicators (KPIs), enabling data-driven decision-making in driving marketing campaigns. Responding promptly with a cheerful tone to customer queries and addressing their concerns responsibly is an area where I excel. I understand how crucial 'voice of customer' feedback is for any business to stay successful. With me on board, you can be assured of efficient customer support paired with top-notch organizational skills throughout all aspects of your project. So let's get that test week underway! Post the test period, we can seamlessly transition into a productive monthly collaboration that fully serves Viaprentis's needs.
€250 EUR in 7 days
4.2
4.2

France
Member since Feb 26, 2026
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