Customer Service Representative

Nordic Pharma don’t like to brag, but we’re kind of a big deal! Sitel is a people-driven, diverse company who does one thing really well – we deliver millions of great experiences every day for some of the world’s best-known brands. As a leading global provider of customer experience management, we depend on our 75,000 associates to help customers all over the world. That’s where you come in.

Who Are We Looking For?

Nordic Pharma is looking for passionate customer service associates who can live and breathe our core values.

We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

What Are We Looking For in You?

WOW Customers over the phone, online chat, or email

Ability to multi-task and adapt to changes quickly

Enthusiasm and a Be BOLD attitude with great customer service skills

A problem solver with keen attention to detail

A WORK Together approach with open communication, excellence in service, integrity, and accountability

Knows how to address customer concerns creatively and share feedback with other teammates

Build TRUST by working as a team member, as well as independently, with minimal supervision

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied

High school diploma or GED equivalent

Minimum of 18 years of age

What Should You Expect From Us?

Paid training from day one

Tons of growth opportunity (93% of our non-agent positions are filled internally)

A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more

Access to some pretty cool tools and resources

A feeling of accomplishment when you WOW Customers

Ongoing training designed to improve customer experience and business performance

Fun team environment where we work hard to Build TRUST every single day

But That’s Not All!

Here’s a few more perks you’ll enjoy when you join the Sitel team:

Competitive starting wage ($10.00/hour)

Full-time shifts (up to 40 hours/week - paid overtime after 40 hours/week)

A suite of benefits which include medical, dental, and vision

401k - Sitel will match 100% of the first 3% and 50% on the next 2% you contribute to the plan, all company match is 100% vested!

Sitel Scholarship Educational Program

Sitel Employee Discounts

Strong community involvement

No cold-calling or telemarketing

So what are you waiting for? Be BOLD and apply now!

We wish to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.

Nordic Pharma is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.

Kemahiran: Pemasukan Data, Pemprosesan Data, Excel, Mobile App Development

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Tentang Majikan:
( 0 ulasan ) Miami, United States

ID Projek: #19321028

37 pekerja bebas membida secara purata $19/jam untuk pekerjaan ini


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(63 Ulasan)

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(53 Ulasan)

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$16 USD / jam
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