I need a predictive dialer that can diale several numbers at once, and put them to a freepbx queues
The dialer will call X number of customers, depending of how many free agents and the droprate.
When the customer answer, the dialer will put the call to the queue.
The dialer will detect busy, no answer and answering machines.
I need a simple gui for controlling some parameters:
- max lines to use ( for all agents)
- max lines to use for one agent
- droprate %
- Answering Machine Greeting Time
droprate in %
avarage waiting time
number of no answer and rate