
Closed
Posted
Paid on delivery
Project Overview We are building a production-ready AI WhatsApp receptionist system for a clinic. The system must automate: appointment booking rescheduling cancellations appointment checking reminders The system must work reliably in both: English Arabic This is an MVP version focused on: ONE clinic ONE doctor WhatsApp only Google Sheets database Google Calendar integration The system MUST be: stable scalable conversational typo tolerant easy for real clinic patients The freelancer MUST deploy and test everything directly on our production n8n instance and ensure the system is fully working without crashes, loops, duplicate bookings, or broken flows. REQUIRED STACK Developer MUST have strong experience with: n8n Twilio WhatsApp OpenAI API Google Sheets API Google Calendar API webhook workflows conversational AI systems session/state management workflow debugging SYSTEM FLOW Patient → WhatsApp → Twilio → n8n webhook → NLP/AI logic → Google Sheets → Google Calendar → WhatsApp response CORE SYSTEM REQUIREMENTS 1. MAIN MENU SYSTEM Bot must use structured guided menu system. Example: Plain text 1️⃣ Book Appointment 2️⃣ Reschedule Appointment 3️⃣ Cancel Appointment 4️⃣ Check My Appointment 5️⃣ Talk to Receptionist Arabic version also required. The system must accept: menu numbers natural language Arabic text English text Examples: “1” “book” “ابي موعد” “change booking” “cancel appointment” 2. BOOKING FLOW System must: ask step-by-step questions show available slots prevent double booking create appointment save to Google Sheets create Google Calendar event confirm booking 3. RESCHEDULE FLOW System must: retrieve existing appointment allow changing date/time update calendar + sheets confirm changes 4. CANCELLATION FLOW System must: confirm cancellation update records remove/update calendar event 5. CHECK APPOINTMENT FLOW Patient can ask: current appointment time date clinic details 6. SESSION MEMORY Workflow must remember: current flow selected option pending confirmation patient state selected appointment time Conversation state handling is REQUIRED. 7. SMART NLP + AI System must support: typos Arabic/English mixed messages natural sentences contextual replies Examples: “reshedl it” “change booking” “ابي اغير الموعد” “cancel no keep it” Recommended approach: rule-based/NLP first OpenAI fallback only if confidence low 8. GOOGLE SHEETS STRUCTURE Need proper sheets for: Patients Appointments Conversation Logs 9. GOOGLE CALENDAR INTEGRATION System must: create events update events delete/update canceled bookings prevent slot conflicts 10. REMINDERS Need: 24h reminder same-day reminder via WhatsApp. 11. HUMAN ESCALATION If AI confidence is low: notify receptionist allow manual takeover 12. LANGUAGE SUPPORT System MUST support: Arabic English mixed bilingual conversations IMPORTANT REQUIREMENTS Freelancer MUST: build directly on our n8n server use our Twilio setup use our production webhook URLs fully test all flows fully debug workflows prevent loops/errors optimize OpenAI usage cost create organized workflow structure provide clean node naming provide scalable structure REQUIRED DELIVERABLES Freelancer MUST deliver: Fully working n8n workflow Google Sheets integration Google Calendar integration Twilio WhatsApp integration AI/NLP handling Full testing completed Error handling No duplicate booking issues Workflow JSON exports Setup documentation Conversation state management Stable production-ready flow VERY IMPORTANT System must: not break during long conversations not lose session state not create duplicate appointments not crash on invalid user input not enter workflow loops BONUS SKILLS Preferred if developer has experience with: clinic booking systems WhatsApp bots Arabic AI systems AI receptionists healthcare automation
Project ID: 40426111
99 proposals
Remote project
Active 23 hours ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
99 freelancers are bidding on average $161 USD for this job

⭐⭐⭐⭐⭐ Build an AI WhatsApp Receptionist for Your Clinic ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project details and see you are looking for an AI WhatsApp receptionist system. You don't need to look any further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for AI systems. I will create a stable and scalable solution using n8n, Twilio, and Google APIs to ensure everything runs smoothly. ➡️ Why Me? I can easily build your WhatsApp receptionist system as I have 5 years of experience in automation and AI solutions. My expertise includes n8n workflows, Twilio integration, and API management. I also have a strong grip on conversational AI and debugging workflows to ensure a seamless experience. ➡️ Let's have a quick chat to discuss your project in detail. I can show you samples of my previous work, demonstrating my capabilities in creating efficient solutions. Looking forward to chatting with you! ➡️ Skills & Experience: ✅ n8n Workflows ✅ Twilio WhatsApp Integration ✅ OpenAI API ✅ Google Sheets API ✅ Google Calendar API ✅ Webhook Workflows ✅ Conversational AI Systems ✅ Session Management ✅ Workflow Debugging ✅ API Integration ✅ Error Handling ✅ Automation Solutions Waiting for your response! Best Regards, Zohaib
$150 USD in 2 days
5.7
5.7

Hi Muhsen A., Last week i did a very similar WhatsApp clinic receptionist on n8n (Twilio + Sheets + Calendar + OpenAI), bilingual EN/AR with typo tolerance, so I’m confident to handle this really well. i would like to know the below. - Do you already have a WhatsApp Business number on Twilio with approved templates (booking, reminder, escalation), and can I access your production n8n webhooks? - What are the clinic rules: working days, slot length, timezone, breaks/holidays, and is Google Calendar the single source of truth for availability? I think we should. - Use a rule-first intent router (menu numbers, EN/AR keywords/synonyms) with OpenAI fallback only on low confidence to cut cost and improve stability. - Add idempotency keys and short-lived “slot holds” in Calendar to block duplicates, with per-chat session state stored in Sheets/n8n datastore. Lets follow a plan like this. - I define EN/AR menu copy, slot rules, and clean Sheets schema: Patients, Appointments, ConversationLogs with solid keys. - I build n8n flows: Twilio webhook, intent router, session memory, Book/Reschedule/Cancel/Check, human handoff, strong error handling. - I integrate Sheets/Calendar, enforce conflict checks, create 24h and same-day WhatsApp reminders, and full audit logs. - I deploy on your n8n, test end‑to‑end in EN/AR, harden against loops/timeouts/bad input, optimize OpenAI usage, and export tidy JSON + docs
$250 USD in 5 days
5.6
5.6

Hi I can build your production-ready AI WhatsApp receptionist MVP using n8n, Twilio WhatsApp, OpenAI API, Google Sheets, and Google Calendar for one clinic and one doctor. The main technical challenge is making the bot conversational in English and Arabic while still preventing broken flows, duplicate bookings, lost session state, and calendar conflicts. My approach would be to structure the n8n workflows with clear state management, guided menu logic, rule-based intent detection first, and OpenAI fallback only when confidence is low to control cost. I can build booking, rescheduling, cancellation, appointment checking, reminders, human escalation, Google Sheets records, Google Calendar event handling, and Twilio WhatsApp responses. I would also add error handling, conversation logs, duplicate-check logic, clean node naming, workflow JSON exports, and full testing directly on your production n8n instance. I have experience with n8n automation, webhook workflows, WhatsApp bots, AI assistants, CRM/booking flows, Google APIs, and multilingual conversational systems. Thanks, Hercules
$140 USD in 7 days
5.3
5.3

Hello, This is exactly the type of AI receptionist system I build stable conversational automations that actually work in production. I have hands on experience with n8n Twilio WhatsApp OpenAI and Google integrations and can build a smooth bilingual booking system with proper session handling duplicate prevention and reliable workflows. Ready to start immediately and get this live smoothly.
$250 USD in 7 days
5.0
5.0

Hello, I can help you build a reliable AI WhatsApp receptionist system using n8n, Twilio, Google Sheets, and OpenAI that handles booking, rescheduling, cancellations, and reminders in both English and Arabic. I’ve worked on similar automation flows, so delivering a clean and stable production setup directly on your n8n server won’t be an issue. I’ll keep everything simple for patients, with guided menus, strong session handling, and solid integrations across WhatsApp, Sheets, and Google Calendar. The goal is a smooth conversational experience with no loops, duplicated bookings, or state loss. Thanks, Teo
$200 USD in 2 days
4.7
4.7

✋ Hi There!!! ✋ The Goal of the project:- Build a production-ready AI WhatsApp clinic booking system that handles appointment booking, rescheduling, cancellations, reminders, and session-aware conversational AI in both English and Arabic. I have carefully read and understood your project requirements and can deliver a stable, scalable n8n workflow fully integrated with Twilio WhatsApp, Google Sheets, and Google Calendar, with advanced AI/NLP handling. I am the best fit for this project because of my experience deploying conversational AI workflows with session management and production testing. I will provide UI design, database setup, workflow testing, full source code delivery, and setup documentation. I have 9+ years experience as a full stack developer and have completed similar AI WhatsApp automation and booking systems. Looking forward to chat with you for make a deal Best Regards Elisha Mariam!
$111 USD in 11 days
4.6
4.6

I CAN BUILD A STABLE, PRODUCTION-READY AI WHATSAPP RECEPTIONIST FOR YOUR CLINIC WITH FULL APPOINTMENT AUTOMATION IN BOTH ENGLISH & ARABIC I bring 12+ years of experience in AI automation, n8n workflows, Twilio WhatsApp systems, OpenAI integrations, conversational AI, and healthcare booking automation. CORE SYSTEM FEATURES: * WhatsApp appointment booking, rescheduling, cancellations, and appointment checking * Arabic + English conversational support * Guided menu + natural language understanding * Google Sheets patient/appointment database * Google Calendar integration with conflict prevention * 24h + same-day WhatsApp reminders * Human escalation/receptionist takeover flow * Session/state memory to prevent broken conversations * Typo-tolerant NLP with rule-based logic + OpenAI fallback WHY ME: I specialize in AI receptionists, multilingual chatbot systems, workflow automation, and stable conversational architectures designed for real-world production use. CLOSING: I can deliver a reliable clinic WhatsApp AI receptionist that handles bookings smoothly, supports bilingual conversations, and remains stable under real patient usage without crashes or duplicate appointments.
$250 USD in 7 days
4.7
4.7

Hello, With over 7 years of experience in OpenAI, n8n, and AI systems, I understand your requirement for building a production-ready AI WhatsApp clinic booking system. I specialize in designing low-latency architectures and intelligent, data-driven applications, ensuring stability, scalability, and conversational capabilities. Utilizing my expertise in n8n, Twilio WhatsApp, Google Sheets, and OpenAI API, I can create a system that automates appointment booking, rescheduling, cancellations, reminders, and more in both English and Arabic. The structured guided menu system, booking flow, rescheduling flow, and cancellation flow will be meticulously designed to provide a seamless patient experience. Let's discuss your project further in the chat to explore how I can bring your vision to life. Thanks.
$140 USD in 7 days
4.4
4.4

Dear Client, Hello There! I’m Md Toriqul Islam, and I’m excited to partner with you & I can dive into your project immediately. I understand you need a production n8n + Twilio WhatsApp receptionist for a clinic with booking/reschedule/cancel/check flows, session memory, Arabic/English NLP, Google Sheets, Google Calendar, reminders, and human escalation. I'm skilled in n8n webhooks, state management, OpenAI fallback, typo-tolerant conversations, calendar conflict prevention, duplicate safeguards, and healthcare automation. Feel free to share additional details or ask questions. I’m happy to refine my approach to fit your needs. Looking forward to hearing from you. Best regards, Md Toriqul Islam.
$75 USD in 2 days
4.4
4.4

السلام عليكم ,,, AVAILABLE TO START IMMEDIATELY. FREE SAMPLE PROVIDED.,,. I will build a production-ready bilingual AI WhatsApp booking system using n8n, Twilio, OpenAI, Google Sheets, and Google Calendar. 10+ years Advanced Excel experience, Certified VBA Programmer, MBA.
$51 USD in 1 day
4.6
4.6

Hi, Your project caught my attention because of the specific direction you are heading with it. Building a bilingual AI WA receptionist for a clinic is not just about connecting APIs it’s about creating a stable conversational workflow that can manage real patient behavior without losing session state creating duplicate bookings or breaking during long conversations I specialize in automation systems using n8n Twilio OpenAI and Google integrations where conversational logic state management and production stability are the core focus. I’ve worked on similar AI workflow systems involving appointment handling multilingual support and webhook orchestration with strict reliability requirements I’ve a couple of quick questions regarding your setup Q) Will appointment slots be fixed intervals defined inside Google Calendar or should availability logic be dynamically generated from clinic working hours Q) For receptionist takeover do you want full live conversation handoff inside WA or only escalation notifications sent to staff Let’s have a 10 minute discovery call. I can also suggest a cleaner NLP structure using rule based intent handling first with OpenAI fallback which usually improves reliability and reduces API cost significantly Best Usama F
$40 USD in 7 days
4.3
4.3

Hello, I went through your requirement for a production-ready WhatsApp clinic receptionist and noted your focus on bilingual flows, stable session memory, and preventing loops or duplicate bookings. I’ve built similar n8n-based healthcare assistants where I delivered full WhatsApp automation, Calendar syncing, and state-managed conversational logic without failures. I see the real challenge here is combining NLP fallback with a rule-driven menu while ensuring n8n workflows don’t break during long Arabic/English mixed conversations. Most issues come from unclear state transitions, so I’ll structure isolated flow branches with explicit memory nodes to avoid collisions. I’ll build the guided menu system, booking/reschedule/cancel flows, Google Sheets + Calendar integration, reminder triggers, and confidence-based AI escalation. I’ll test directly on your production n8n instance, validate webhook stability, and document the workflow JSON for maintainability. To ensure robustness, I’ll map patient states, confirm data schema, and run multi-language edge-case tests before handing over. Sincerely, John allen.
$155 USD in 1 day
3.8
3.8

Hi there! You are building a production AI WhatsApp receptionist for a clinic and the real challenge is not just connecting APIs, but managing conversation state, preventing double bookings, and keeping n8n workflows stable under real patient traffic in both Arabic and English. I recently built an n8n based WhatsApp automation system for a service business where I implemented Twilio messaging, OpenAI intent detection, and Google Sheets + Calendar syncing with strict session memory handling to prevent duplicate bookings and workflow loops, which significantly improved appointment reliability and reduced manual handling. I will design and deploy your full n8n workflow directly on your production server, integrating Twilio WhatsApp, OpenAI NLP logic, Google Sheets, and Google Calendar with proper session tracking, conflict prevention, bilingual support, and safe fallback handling for low confidence queries. Check our work: https://www.freelancer.com/u/ayesha86664 Do you already have predefined clinic working hours and slot durations, or should I design the scheduling logic dynamically based on doctor availability rules? I am ready to start — just say the word. Best Regards, Ayesha
$220 USD in 5 days
3.9
3.9

Hi, this is a strong fit for me. Your real goal isn’t just an n8n workflow — it’s a clinic receptionist that patients can trust on WhatsApp without duplicate bookings, lost state, or confusing replies in Arabic/English. I’d build this with a structured state machine in n8n: menu-first logic, Twilio WhatsApp webhooks, Google Sheets as the appointment/session store, Google Calendar conflict checks, and OpenAI only as a fallback for typo-tolerant intent detection. The main risk is conversation state getting messy during reschedules/cancellations, so I’d start by mapping every flow and storing patient state clearly before adding AI responses. One similar issue I’ve handled was an assistant flow where “yes” or “change it” depended on previous context. The fix was persistent session memory plus strict confirmation steps, which prevented wrong actions. I can also keep the workflow organized, exportable, and tested against invalid inputs, loops, and duplicate slot attempts. Thanks!
$140 USD in 7 days
3.9
3.9

I can build and deploy a production-ready AI WhatsApp receptionist system for your clinic using n8n, including full Twilio WhatsApp integration, Google Sheets database, Google Calendar scheduling, and OpenAI-powered bilingual conversational flows for bookings, rescheduling, cancellations, reminders, and appointment management with reliable session memory and anti-duplicate booking safeguards. Best regards, Shawana
$150 USD in 7 days
3.5
3.5

Hi, there, I'm Kris from McKinney, Texas and have been working as a Sr. software engineer for over 15 years. I am an expert with 15 years of experience in OpenAI, n8n, Automation, Twilio and I worked on similar projects before. I’m available to start right away and would be happy to discuss the details whenever it’s convenient for you. Let us make this great together, please connect in chat. Talk soon, Kris Kramer
$30 USD in 1 day
4.2
4.2

Hello, there, I’ll approach building your production-ready AI WhatsApp receptionist with a disciplined, hands-on mindset. I’ll deploy and test the full n8n flow directly on your production instance, ensuring stable state handling, no duplicate bookings, and robust error paths across English and Arabic conversations. A real risk is data sync and race conditions between Google Sheets, Calendar, and WhatsApp events; I’ll design idempotent flows and strict session memory to prevent loops and mismatches. My practical approach is to start with a structured menu and clear state machine, then implement language-aware NLP with rule-based prompts and a safe OpenAI fallback. I will implement per-flow guards, hard validation, and explicit dead-letter routes to human reception when confidence is low, plus comprehensive logging and replay-safe updates to Sheets and Calendar. A key improvement is adding a lightweight, event-driven retry/caching layer and indexable IDs for appointments to guarantee idempotency and fast lookups, along with clean node naming and modular subflows for future clinics. I’ll deliver a scalable structure that remains reliable during long conversations and supports both languages seamlessly. Thanks, Jim.
$40 USD in 5 days
2.7
2.7

Hi, As per my understanding: You need a production-ready AI WhatsApp receptionist system for a clinic built directly on your live n8n environment using Twilio WhatsApp, OpenAI, Google Sheets, and Google Calendar integrations. The system must reliably handle appointment booking, rescheduling, cancellations, reminders, and appointment lookup in both English and Arabic while maintaining stable conversation state management, typo tolerance, and zero duplicate bookings or workflow loops. Implementation approach: I will build a structured, scalable n8n workflow architecture with centralized session/state management to ensure stable long-running conversations and accurate appointment handling. The system will combine rule-based intent detection with OpenAI fallback logic to minimize API costs while supporting natural bilingual conversations, typo handling, and contextual responses. Booking flows will validate slot availability in real time against Google Calendar before updating both Sheets and Calendar records to prevent conflicts or duplicates. I will also implement reminder automations, receptionist escalation logic, webhook validation, error recovery handling, and production-safe debugging measures. The workflows will use clean node organization, reusable subflows, and detailed logging for future scalability beyond a single clinic/doctor setup. A few quick questions: 1. Is your current n8n instance self-hosted or cloud-hosted?
$98 USD in 5 days
2.7
2.7

Hello, I’m Jovan, a software engineer with hands-on experience building production-ready automation using n8n, Twilio WhatsApp, and Google Apps (Sheets/Calendar). I’ll deliver a scalable MVP that handles English/Arabic conversations, robust session management, and a guided menu flow (1- Book, 2-Reschedule, 3-Cancel, 4-Check, 5-Talk to Receptionist) with typos tolerance and bilingual support. The implementation will include: - Fully wired n8n workflows with production-ready error handling and loop prevention - WhatsApp integration via Twilio, with secure webhook wiring - AI/NLP logic using OpenAI as a fallback, with rule-based parsing for reliability - Google Sheets for Patients/Appointments/Logs and Google Calendar for event creation/updates/deletes - 24h and same-day reminders via WhatsApp - Clear session state management and human escalation path - Clean, scalable node naming and a documented deployment/setup guide Estimated bid: 210 Duration: 14 days Best regards,
$100 USD in 1 day
2.5
2.5

Hi there, THE CHALLENGE is ensuring the seamless integration and functionality of multiple APIs and platforms within the AI WhatsApp clinic booking system. Coordinating the interactions between Twilio WhatsApp, n8n, Google Sheets, OpenAI, and Google Calendar while maintaining stability, scalability, and conversational fluency poses a technical challenge. Handling diverse user inputs in both English and Arabic, ensuring typo tolerance, and implementing smart NLP/AI for contextual replies are crucial aspects that require meticulous attention. Additionally, managing session memory, preventing duplicate bookings, and incorporating human escalation features for low AI confidence levels are essential for a successful project outcome. Regards, Matheus.
$140 USD in 7 days
2.2
2.2

Kuwait City, United Arab Emirates
Payment method verified
Member since May 30, 2020
$20 USD
$250-750 USD
$30-250 USD
$30 USD
$30-250 USD
₹750-1250 INR / hour
$2-8 USD / hour
$30-250 USD
₹1500-12500 INR
₹12500-37500 INR
$2-8 USD / hour
₹12500-37500 INR
$8-15 USD / hour
$250-750 AUD
$70-150 AUD
₹12500-37500 INR
$3000-5000 USD
₹1500-12500 INR
₹75000-150000 INR
$30-250 USD
$250-750 USD
£2-5 GBP / hour
₹1500-12500 INR
₹400-750 INR / hour
$30-250 USD