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I want to upgrade our current grocery-ordering workflow into a conversational WhatsApp experience. The goal is for customers to message our business number, describe what they need in natural language, and receive structured responses that guide them through cart creation, confirmation, and delivery tracking. The AI part does not have to be self-learning; solid, intermediate NLP that recognises intent, entities (item names, quantities, delivery time slots), and responds with context-aware prompts is exactly what I’m after. You are free to leverage Dialogflow, Rasa, [login to view URL], or a custom Python / Node.js model—whichever achieves reliable intent detection and is easy for my team to maintain later. Back-end integration: • Hook into our existing product catalogue and inventory API (REST/JSON). • Push confirmed orders to our order-management endpoint and return the order ID to the user. • Fetch live status updates so the bot can answer “Where’s my order?” queries at any point. I’ll provide API keys, WhatsApp Business API/Twilio credentials, and sample data. Please deliver: 1. Source code with clear environment and deployment instructions. 2. A small set of unit tests or Postman collection that proves each main flow works. 3. Quick-start documentation so my in-house dev can extend intents later. Acceptance criteria: – The bot recognises at least 90 % of the sample order phrases I supply. – Misunderstood messages trigger a helpful fallback that asks clarifying questions, never a silent failure. – Order placement, status lookup, and cancellation all return correct data from our API. If this sounds straightforward for you, let’s discuss timelines and any libraries or cloud services you prefer to use.
Project ID: 40504934
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54 freelancers are bidding on average $2,009 USD for this job

Hi Client, We’ve built similar WhatsApp bots that use NLP to convert natural language into structured data. For example, we developed a WhatsApp bot for a grocery store that allowed users to add items to their cart by sending messages like “Get 1 kg of apples” or “Add 2 kg of bananas.” We used Dialogflow for intent recognition and integrated it with Twilio to send order confirmation messages and delivery updates. In addition to WhatsApp, we also integrated the same bot with Facebook Messenger and Telegram, allowing users to interact through multiple channels. We can also enhance the bot with features like product recommendations based on previous orders, enabling users to quickly reorder items they’ve purchased before. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. I’m eager to learn more about your exciting project. Best, Adil
$2,475 USD in 21 days
6.9
6.9

Building a WhatsApp grocery bot requires a solid handle on API integrations and natural language processing to ensure a smooth user experience. I have experience setting up automated communication workflows and backend logic, which will be essential for managing the grocery order flow and intent recognition in your bot. My background in JavaScript and Node.js aligns perfectly with the technical requirements for this project. Over the last 15 years, I have built various custom solutions and automation systems, allowing me to handle the integration between your chosen messaging platform and the necessary NLP engine without unnecessary complexity. I can complete this project for $1988.1 with a turnaround time of 1 day. Send me a message so we can discuss the specific logic you need for the grocery ordering process and get started.
$1,988.10 USD in 1 day
5.4
5.4

Hello, I'm excited about upgrading your grocery-ordering workflow into a WhatsApp conversational bot. With experience in JavaScript and integrating APIs, I can seamlessly connect your existing product catalogue and order-management endpoints using the WhatsApp Business API and Twilio for reliable messaging. My approach includes building a context-aware NLP layer, leveraging Dialogflow or a custom Node.js model, to accurately detect intents and entities like item names and delivery slots. I'll also ensure fallback prompts handle misunderstood messages effectively to keep conversations smooth. I'll provide well-documented source code, deployment instructions, and test collections that verify each flow works as required. Let's discuss timelines and any preferred tools to get started smoothly. What is your preferred cloud service or library for maintaining the NLP model moving forward? Best regards,
$2,500 USD in 18 days
4.6
4.6

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, Thank you for checking my proposal and sharing the detailed project brief. I can build your conversational WhatsApp grocery-ordering experience using Dialogflow or any custom Python/Node.js model with intermediate NLP capabilities. I will deliver: • NLP integration for intent and entity recognition • Back-end integration with REST/JSON APIs • Live status updates for order tracking • Source code, test suite, deployment instructions • Quick-start documentation for extending intents You will also receive: • Post-deployment support I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timelines and preferred technologies. Best regards, Chirag.
$2,250 USD in 7 days
4.0
4.0

Good day I can build your conversational WhatsApp grocery-ordering bot with reliable NLP, product catalogue integration, cart creation, order confirmation, delivery tracking, and cancellation flows. I lead a strong AI and backend team with solid experience in WhatsApp Business API, Twilio, Node.js, Python, Dialogflow/Rasa, REST API integration, NLP intent/entity detection, order workflows, unit testing, and deployment documentation. My approach will be practical and maintainable. First, I will review your sample order phrases, product catalogue API, inventory data, order-management endpoint, delivery-status endpoint, and WhatsApp/Twilio setup. Then I will design intents for ordering, quantity detection, delivery slots, cart edits, confirmation, status lookup, fallback questions, and cancellation. I can use Dialogflow or Rasa for easier intent maintenance, with a Node.js/Python backend to connect APIs and manage conversation context. Deliverables will include source code, environment setup instructions, deployment guide, Postman collection or unit tests for main flows, and quick-start documentation so your in-house developer can add intents later. One important question before starting: does your product API support fuzzy search or synonyms, or should I build item-name matching inside the bot? I can complete this efficiently and would be glad to become your long-term AI chatbot and automation partner.
$1,700 USD in 3 days
3.0
3.0

Hello! I can help you turn grocery ordering into a conversational WhatsApp experience using solid intent + entity NLP (Dialogflow/Rasa/custom) and reliable dialogue flows. With your existing catalogue and inventory REST/JSON API, I’ll implement cart building from free-form messages, confirmation with clear prompts, and order ID return after placement. I’ll also wire “Where’s my order?” to your order-management endpoint so live status updates are returned consistently, plus a robust fallback that asks clarifying questions when intent confidence is low. I’ll structure the code for easy maintenance by your team, include environment/deployment instructions, and provide a small set of unit tests or a Postman collection covering placement, status lookup, and cancellation. Can you share a sample set of at least 50 customer phrases for the 90% recognition target, and what delivery time-slot format your system expects? What message flow do you want for cancellations (e.g., by order ID, item list, or free-text confirmation)? Best regards!
$1,500 USD in 7 days
0.0
0.0

Dubai, United Arab Emirates
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