Ours is an appliance company - we receive complaints from time to time for our products that need to be serviced - we allocate these jobs area wise to the service technicians - doing it now manually in excel- sorting the complaints area wise and then allocating it to the technicians and updating it later on - We need to get a program made whereby this is done automatically and the sorting is done easily along with the data entry - also a status report as to how many complaints are attended to and how many are pending since how many days
Also a follow up call to be made to the customer - an entire data base of the customer must be maintained
The volume is about 4000 records a year
A programmer in the Bombay India region would be preferred
16 pekerja bebas membida secara purata $71 untuk pekerjaan ini
We are a group of professionals having more than 5 yrs experience having worked for clients like Tata,HLL,Cactus etc.We can show you samples of our previous work if you want.
We have already done 2 (1 windows based and 1 web based application. If req we can send across the screen shots of it. We can easily do it. We are also having one syster concern company in to service industry.
I can made your work done within a short span of time, but it would be helpful for me if you please mention your need in details and the payment mode which would be followed.