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This position involves providing Level 2 network support onsite across our Quebec locations. Your core focus will be hands-on network troubleshooting, keeping our LAN/WAN backbone, Wi-Fi overlays, and VPN tunnels healthy and documented. Day-to-day you will: • Monitor network performance, reacting to alerts in real time and analysing trends for capacity or security anomalies. • Resolve connectivity issues that front-line L1 staff escalate, whether the source is a switchport, Wi-Fi AP, firewall rule, or mis-configured client. • Update and maintain network diagrams, asset lists, and change logs so every intervention is traceable. We run a mixed environment of Cisco and HP switches, enterprise-grade Wi-Fi, and site-to-site VPNs, so familiarity with standard CLI, SNMP monitoring, and packet-capture tools such as Wireshark will make you effective from day one. This is a full-time, on-site role. Clear written and spoken English or French is essential for ticket notes and team hand-offs. If you are ready to keep our Quebec infrastructure running smoothly, let’s talk about a start date.
ID Projek: 40341785
12 cadangan
Aktif 12 hari yang lalu
Lokasi: Canada
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Dapatkan bayaran untuk kerja anda
Tuliskan cadangan anda
Ianya percuma untuk mendaftar dan membida pekerjaan
12 pekerja bebas membida secara purata $34 USD/jam untuk pekerjaan ini

As an accomplished network and system administrator with extensive expertise, I believe I am the ideal candidate for the Full-Time Quebec Network Support L2 position. Over the course of my 11-year career, I have earned several highly-relevant certifications including CCNP, CCNA, RHCE, and Certified Ethical Hacker (CEH). These certifications have fortified my competence in managing Cisco and HP switches, Wi-Fi overlays, VPN tunnels, and more—a valuable skill set that aligns perfectly with your project's objectives. Additionally, my proficiency in using Packet Tracer, GNS3, and EVE-NG has helped me to better design and automate both simulated small-scale networks to enterprise-level complex real-life infrastructure. My familiarity with SNMP monitoring tools like Observium and Cacti enables me to swiftly detect and troubleshoot connectivity issues—a skill that will be invaluable in providing the hands-on network troubleshooting required for this role. Not only can I update and maintain comprehensive network diagrams but also deduplicate asset lists and change logs helping ensure every intervention is traceable. Above all these qualifications as a multilingual (clear written and spoken English ) professional, my ability to provide meaningful ticket notes and seamlessly handle team hand-offs should be an enormous boon. Choose me for an immediate start date in order to leverage upon my proven skills to keep your Quebec infrastructure running impeccably day after day.
$38 USD dalam 40 hari
6.7
6.7

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Computer Security, Troubleshooting, Technical Support, Network Security, Network Engineering, Asset Management, VPN, Firewall, Network Monitoring, Change Management and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$30 USD dalam 5 hari
4.4
4.4

Hello, I understand you need a full-time Level 2 network support engineer for hands-on troubleshooting and ongoing maintenance across your Quebec locations. I can manage LAN/WAN, Wi-Fi overlays, and VPNs, ensuring performance, security, and traceable documentation. I will monitor network health, respond to alerts, and resolve escalated issues across Cisco and HP switches, Wi-Fi APs, firewalls, and client configurations. SNMP monitoring, packet captures with Wireshark, and CLI interventions will be used to maintain uptime. All changes, asset updates, and diagrams will be logged in clear, actionable reports for team hand-offs. You will receive reliable, documented network operations, rapid incident resolution, and proactive trend analysis to prevent future issues. Fluent English communication ensures smooth ticket management and collaboration. Thanks, Asif.
$45 USD dalam 40 hari
4.5
4.5

I’m a network engineer with 7 years’ Level 2 support across Cisco/HP LANs, Wi-Fi, and VPNs. I troubleshoot switches, APs, and firewall flows using CLI, SNMP, and Wireshark, maintain diagrams and change logs, and document clear bilingual tickets. I can work onsite in Quebec and respond to real-time alerts while spotting capacity trends. Let’s connect to align on start date and site priorities.
$38 USD dalam 40 hari
2.5
2.5

Hello, How are you? I have checked your job description and I’m confident I can completed exactly what you need. I have extensive experience with AI content, enterprise network engineering, Cisco and HP switching, SNMP-based monitoring, Wi-Fi infrastructures, VPN tunnels, and hands-on troubleshooting. Your full‑time Quebec Network Support L2 role aligns strongly with my background in resolving L1 escalations, maintaining LAN/WAN stability, updating network diagrams, and ensuring clear documentation across asset and change management workflows. My technical support approach is proactive, focusing on performance trends, security anomalies, and precise packet analysis using tools such as Wireshark. So I think this job is an ideal match with my skills and experience. Please send me a message so that we can discuss more. Thanks Taras
$25 USD dalam 36 hari
0.0
0.0

As a seasoned IT professional with proficiency in all the skills and more that your project entails, I am eager to bring my expertise to your organization. Throughout my career, I have honed my skills in network engineering and management, consistently ensuring optimal connectivity and system efficiency. My hands-on experience with Cisco and HP switches, enterprise-grade Wi-Fi networks, and site-to-site VPNs will help reduce the learning curve while implementing solutions from day one. I am adept at using CLI, SNMP monitoring, and packet-capture tools such as Wireshark to analyze network performance, identify capacity/security issues, and provide actionable solutions rapidly. Having worked on mission-critical projects in my previous roles like maintaining network diagrams and change logs meticulously, I understand the significance of traceability in terms of increasing productivity while troubleshooting. Moreover, fluent in both oral and written English & French complemented by strong documentation skills acquired during my educational journey demonstrate that I can seamlessly communicate within your Quebec locations for capturing ticket notes and keeping the team updated. Employing me would mean availing the benefits of an adaptable professional with a solid academic background matched with extensive practical experience who genuinely strives to maintain network integrity throughout!
$38 USD dalam 40 hari
0.0
0.0

As an IT engineer for more than 13 years in a multinational company, focusing on helpdesk, system and network administration, I am confident to be up to your expectation. I had a training in Cisco Routing ,Switching and Security, plus a very strong hands-on experience in dealing with routers , switches and firewalls. Also my mastering of IP addressing put me at forefront of coordinating with many overseas branches of the company in dealing with network management and security. Please feel free to ask for any credentials if needed. Yours Sincerely. Kamel Talbi
$25 USD dalam 40 hari
0.0
0.0

Hello, I’m a Level 2 IT support specialist with strong experience in network troubleshooting across LAN/WAN, VPNs, and enterprise Wi-Fi environments. I’ve worked with Cisco/HP systems, handled L1 escalations, and used tools like Wireshark and SNMP for quick issue resolution. I can contribute immediately and ensure stable, well-documented network operations. Looking forward to working together. Best regards, Kushank Sehgal
$40 USD dalam 40 hari
0.0
0.0

Brampton, Canada
Ahli sejak Jul 15, 2025
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$25-50 AUD / jam
₹12500-37500 INR