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I’m dealing with persistent connectivity drops on a Ribbon Neptune platform that carries both the optical layer and the IP/MPLS edge. The alarms point in several directions, so I need a specialist who can dive into the live network, confirm the health of the optical configuration (wavelength assignments, power levels, protection paths) and then verify the corresponding IP configuration—routing, MPLS labels, interface parameters—to isolate the fault. Here’s how I picture the engagement: • Perform a remote or on-site audit of the current Neptune NMS logs, shelf config, and line-card status • Trace the affected circuits end-to-end, validating optical parameters first, then IP adjacency and routing tables • Pinpoint the root cause of the connectivity problem, propose a remediation plan, and implement it during a coordinated maintenance window • Deliver a concise report summarising findings, steps taken, and any configuration changes (before/after snapshots are a must) Access to the NMS, CLI, and out-of-band management is ready; change control is already in place. If you’ve previously worked on Ribbon (ECI) Neptune and feel comfortable juggling optical and IP layers in one session, I’d like to start as soon as possible.
Project ID: 39728485
22 proposals
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Active 8 mos ago
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22 freelancers are bidding on average £34 GBP/hour for this job

Hello, As an engineer with a strong background in Cisco, Computer Security and Network Engineering, I am the perfect match for your Neptune troubleshooting project. My experiences with similar scenarios have equipped me with the ability to multitask efficiently across both the optical and IP/MPLS layers of Ribbon Neptune platforms. I am confident in my capability to quickly identify the root cause of your connectivity problem and propose a remediation plan that will not only resolve the current issue but also enhance your overall network efficiency. In addition to my technical skills, my experience as a technical writer would be valuable in delivering a concise report summarizing the findings and changes made throughout the troubleshooting process. This will ensure that you have full visibility into the steps taken and any necessary configuration changes. Moreover, with Live Experts’ extensive engineering background, we bring along proficiency in using various industry-tools such as 3ds Max, AutoCAD, Solidworks, Revit, Verilog/VHDL, Ansys among many others which could come handy during your project. I guarantee my comprehensive knowledge combined with my strong problem-solving skills will make this a smooth process from start to finish. Let’s get started today! Thanks!
£37 GBP in 1258 days
6.6
6.6

Dear De S., We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Computer Security, Troubleshooting, Technical Writing, Cisco, Network Administration, Network Security, Network Engineering, Optical Engineering and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc. P.S. As you see from details of your profile, you located in UK (Great Britain). Be informed that our technical offices located in Ukraine i.e. you will be able work with our developers almost in same time zone.
£25 GBP in 5 days
7.0
7.0

Hello, I understand you are facing ongoing connectivity drops on your Ribbon Neptune platform, and need a specialist to investigate this issue thoroughly. My approach will involve auditing the current NMS logs, shelf configuration, and line-card status, followed by tracing the affected circuits to validate both optical and IP parameters. It's essential to pinpoint the fault accurately, after which I will recommend and implement a remediation plan during a maintenance window. I have experience with Ribbon (ECI) Neptune and am comfortable managing both optical and IP layers effectively. I will also ensure to provide a detailed summary report of my findings and any changes made to the configuration. What specific troubleshooting data have you already gathered from the NMS logs that could help in diagnosing the issue? Thanks, Muhammad Awais
£18 GBP in 35 days
6.4
6.4

Greetings! I’m a top-rated freelancer with 15+ years of experience and a portfolio of 700+ satisfied clients. I specialize in delivering high-quality, professional services tailored to your unique needs. Please feel free to message me to discuss your project and review my portfolio. I’d love to help bring your ideas to life! Looking forward to collaborating with you! Best regards, Revival
£18 GBP in 40 days
5.6
5.6

With my unique blend of skills as a seasoned Software Engineer, Cybersecurity Specialist, and Network Security Engineer, I am confident that I am the perfect fit for your Ribbon Neptune Optical/IP Troubleshooting project. Not only do I possess a comprehensive understanding of optical configurations and power levels, but I also have an in-depth knowledge of IP/MPLS edge configurations – critical skills for effectively isolating network faults. Having worked extensively with Ribbon Neptune and ECI platforms, your project aligns perfectly with my area of expertise due to my experience in software development, spanning across web and desktop applications as well as API integrations- all crucial strands when it comes to troubleshooting network connectivity issues. The high level of disruption caused by these drops is not lost on me; that's why I prioritize efficiency in delivering solutions. Additionally, my certifications in various Information Technology and Security domains - including being a Certified Ethical Hacker (CEH), Cisco Certified Network Associate (CCNA), Junior Cybersecurity Analyst (Cisco), among others - reinforce my ability to systematically analyze complex networks, identify vulnerabilities and ensure thorough security measures are put into action. Choose me for your project, and rest assured that I will not only pinpoint the root cause but offer an effective remediation plan fortified by my wide-ranging technical proficiencies.
£63.33 GBP in 40 days
5.1
5.1

With over a decade of experience in web and mobile development, I understand the frustrations you are facing with the persistent connectivity drops on your Ribbon Neptune platform. It can be challenging when alarms are pointing in multiple directions, making it difficult to isolate the root cause of the issue. I have a proven track record in troubleshooting complex network setups, including optical and IP/MPLS configurations. From performing detailed audits of NMS logs to tracing affected circuits end-to-end, I have the expertise to identify and resolve connectivity issues efficiently. In past projects, I have successfully worked on similar network troubleshooting tasks, delivering tangible results and ensuring network stability. My experience in handling Ribbon (ECI) Neptune systems will enable me to dive into your network setup seamlessly. Let's work together to resolve these connectivity drops and ensure your network operates smoothly. Reach out to me so we can discuss your project further and get started on finding a solution.
£28.80 GBP in 15 days
4.8
4.8

Hello De S., I have read the project details and understood the overall requirement. I am Abdul, a Computer Security and Network Engineering specialist with 5 years of experience in troubleshooting various network issues. I have a proven track record of successfully delivering projects in this domain. For the Ribbon Neptune Optical/IP Troubleshooting project, I propose to conduct a thorough audit of the Neptune NMS logs, shelf configurations, and line-card statuses. I will meticulously trace the affected circuits, validate optical parameters, and then inspect IP adjacency and routing tables to pinpoint the root cause of the connectivity problem. I will propose a remediation plan and implement it during a coordinated maintenance window. Finally, I will provide a detailed report summarizing the findings and any configuration changes made. You can view my portfolio here: https://www.freelancer.com/u/mannanmaan1425 Please ping me back so we can discuss the project further in the chat. Best regards, Abdul
£18 GBP in 40 days
4.5
4.5

Hi there, Good afternoon I am Talha. I have read you project details i saw you need help with Optical Engineering, Troubleshooting, Network Administration, Computer Security, Network Security, Network Engineering, Technical Writing and Cisco I am excited to submit my proposal for your project, which focuses on a comprehensive project plan. To begin, we will thoroughly understand your project's objectives and requirements, ensuring alignment on scope and goals. We will provide a clear and realistic project timeline with manageable milestones to ensure timely completion Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan
£18 GBP in 22 days
3.9
3.9

Hi I am a senior network architect with over 15 years of hands on experience in Multi-Vendor ISP environments dealing with all range off technologies. Which NPT series model is in your environment? Please do not hesitate to contact me to assist with this. Regards
£150 GBP in 20 days
4.1
4.1

Hello, I understand you’re looking for an expert to troubleshoot persistent connectivity issues on your Ribbon Neptune platform covering both the optical transport layer and the IP/MPLS edge. With hands-on experience in Ribbon (ECI) Neptune systems and multi-layer network engineering, I specialize in diagnosing complex faults by correlating optical health parameters with IP/MPLS routing behavior to quickly isolate and remediate service-impacting problems. For this engagement, I will perform a detailed audit of Neptune NMS logs, shelf and line-card status, and end-to-end circuit paths. I will first validate optical wavelength assignments, power levels, and protection mechanisms to ensure the foundation is stable, followed by a thorough review of routing tables, MPLS label distribution, and interface parameters on the IP layer. My method ensures every layer is verified in sequence, eliminating ambiguity and pinpointing the exact source of instability. Upon isolating the fault, I will implement corrective actions during a coordinated maintenance window, providing before/after configuration snapshots and a concise technical report summarizing findings, steps taken, and any required long-term recommendations. My goal is to restore stable operations with minimal disruption while leaving you with clear documentation for future reference. This approach ensures reliability, transparency, and sustainable network performance. Thanks, Asif
£40 GBP in 40 days
1.7
1.7

Hello, I appreciate the opportunity to assist you with the connectivity issues on your Ribbon Neptune platform. Given the complexity of the environment, I understand the need for a comprehensive approach that addresses both the optical and IP layers effectively. I have extensive experience in performing audits of optical configurations, including validating wavelength assignments and power levels as well as assessing IP/MPLS configurations. My process would involve a thorough review of the NMS logs, validation of the optical parameters, and end-to-end circuit tracing to identify the root cause of the connectivity drops. Additionally, I am committed to delivering a concise report that summarises our findings and any configuration changes made during the remediation process. I’m ready to initiate this project at your earliest convenience, ensuring minimal disruption during the maintenance window. Could you provide more details on the expected timeframe for implementing the remediation plan? Thanks, Faisal
£18 GBP in 34 days
0.0
0.0

Hello, I understand that you're facing connectivity issues on your Ribbon Neptune platform, and I’m here to help. My approach will be to first conduct a thorough audit of your current NMS logs, shelf configurations, and line-card status—whether remotely or on-site. I'll then trace the affected circuits from end to end, starting with the optical parameters and moving on to the IP adjacency and routing tables. Once I've pinpointed the root cause, I’ll propose a remediation plan to address the connectivity drops and implement the necessary changes during a maintenance window. Lastly, I’ll provide you with a concise report summarizing my findings, the steps taken, and any configuration changes, complete with before and after snapshots. Can you provide the specific alarms you are seeing and any troubleshooting steps already taken? Thanks, Shamshad
£18 GBP in 25 days
0.0
0.0

As you can see from my profile, my specialization may differ from your job category; however, having worked extensively on Cisco networking gear, I possess an in-depth understanding of Computer Security that lends itself well to your project. Troubleshooting connectivity issues requires a holistic approach - comprehending the interplay between different network layers like optical and IP/MPLS edge and how they influence the entire system's performance and security. With this grasp, I can effectively audit and fix the persistent connectivity drops on your Ribbon Neptune platform. To ensure accurate analysis and precise remediation plan, I will carefully examine the Neptune NMS logs and line-card status virtually or on-site. Then, tracing the affected circuits end-to-end, I will validate optical parameters, as well as IP adjacency and routing tables. This comprehensive approach will allow me to pinpoint the root cause of the connectivity problem. Following this, I am experienced in creating concise and detailed reports summarizing findings along with the steps taken and any configuration changes made which will be accompanied by before/after snapshots so you have a clear record of what has been done.
£18 GBP in 40 days
0.0
0.0

Drawing from my extensive experience in network administration, I am confident that I can efficiently troubleshoot and resolve the persistent connectivity drops you're experiencing on the Ribbon Neptune platform. My ability to navigate both the optical and IP/MPLS layers simultaneously makes me an ideal specialist for this scenario. Having had exposure to similar complex problems in the past, most of which required a systematic end-to-end approach like yours, I am more than comfortable diving into your live network and tackling the challenges it presents. From audit to remediation, my process is meticulous and entails a thorough validation of all optical parameters followed by a comprehensive check on IP adjacency and routing tables. This modus operandi ensures that no stone is left unturned in isolating and addressing the problem. Furthermore, communication is key throughout this process, and I pride myself on maintaining effective dialogue with my clients. I will provide you with a concise report detailing my findings, steps taken, alongside any necessary configuration changes- ensuring utmost transparency about my work. Let's tackle this challenge together for smooth-running network operations!
£35 GBP in 40 days
0.0
0.0

IT Infrastructure & Network Specialist | CCIE Certified | 10+ Years of Experience I am a CCIE-certified IT professional with over 10 years of experience in Microsoft Windows and Linux server environments, data center deployments, and enterprise networking. I have strong hands-on expertise in installation, configuration, and troubleshooting across a wide range of IT systems. ✅ Core Expertise: Microsoft Windows Server, Linux (multiple distributions) Active Directory (AD), DNS, DHCP, LDAP, AAA Data center deployments – including Graylog, Elasticsearch, mail, FTP, and web servers VMware, ESXi – installation and management Network infrastructure – Cisco switches, VLANs, ASA firewall, Checkpoint, FortiGate, VPNs Hardware setup, maintenance, and advanced networking We also have a dedicated team for voice projects, and we’ve successfully completed many enterprise voice solution deployments, from initial planning to full implementation. I bring complete IT infrastructure knowledge, from basic to advanced levels, including ports, protocols, and enterprise networking. ? Available for consulting, full-time roles, or IT infrastructure projects. Feel free to contact me to discuss your requirements.
£27 GBP in 40 days
0.0
0.0

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