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Job Title: Operations Manager Employment Type: Full-time / Remote Location: United States About ProviderNow ProviderNow is the healthcare platform you've always wished existed—and will actually use. We're redefining how people access healthcare by making high-quality care simple, transparent, and affordable. Rather than replacing insurance, ProviderNow helps individuals, families, employers, and organizations access quality healthcare without the complexity and limitations of traditional insurance. Our platform offers nationwide virtual care, transparent pricing, affordable pharmacy solutions, and an AI-powered healthcare guide that helps members navigate their healthcare journey with confidence. We're building a platform that employers, benefits organizations, healthcare companies, associations, membership organizations, staffing firms, unions, and community organizations can quickly offer to the people they serve. In most cases, no technology integration is required, allowing partners to launch in days rather than months. Team members receive free or heavily discounted access to our services. Try it yourself and see why we’re different. Want more information? Feel free to send us a direct message on Instagram. Just send “More” to [login to view URL] and we’ll send you more details on the position and who we are. Position Overview The Operations Manager will be the backbone of the company's non-technical day-to-day execution. This hands-on leadership role will focus on ensuring all departments run smoothly and efficiently, managing the core administrative, logistics, and vendor relationships essential to scaling our virtual care platform and supporting our goal of a convenient & flexible member experience. Responsibilities Oversee the entire operational infrastructure, including vendor management, remote logistics, purchasing, and administrative support across all service lines. Design and implement scalable operational policies and procedures to support rapid business growth and maintain the promise of No Surprises for pricing and care. Partner with Legal and Compliance teams to manage business contracts, licensing, and liability coverage for all licensed providers. Track and report on operational KPIs to the executive team, providing insights on cost control and resource allocation, aiming to help companies achieve reported benefits. Qualifications 4+ years of experience in an Operations or Business Administration leadership role, preferably in a high-growth startup environment. Proven experience managing vendor relationships and contract negotiations, especially within the healthcare supply chain (e.g., pharmacy partners ). Strong financial acumen with experience managing departmental budgets and forecasting operational spend. Excellent leadership, project management, and cross-functional communication skills. Master’s degree in Business Administration (MBA) or Healthcare Administration (MHA) highly desirable. Why ProviderNow? You will lead the operational efficiency that makes our affordable, virtual care model possible. Your efforts ensure that our promise of Convenient & Flexible access is met every day, allowing us to successfully deliver a diverse range of services to our members who need a reliable, cost-effective alternative to traditional insurance.
Project ID: 40594330
22 proposals
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22 freelancers are bidding on average $19 USD/hour for this job

Hello... My name is Arsany Reda, I'm a perfect fit for your position. As a "pharmacist" and MBA holder, i get both medical and managerial foundation to be a professional Qualifications; * MBA in strategic management. * Udacity certificate in data analysis. * IELTS certificate in English fluency. Experience; * 5 years experience in slaes. * 3 years of experience in logistics. * Team leader, operation manager for 9 years * Overall 17 years of experience. I manager many teams and many projects before. Please feel free to review my clients feedback on my performance.
$15 USD in 40 days
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Hey, If you're not happy, you don't pay. I have over 5 years of experience providing administrative support in various industries and would be an excellent fit for your Full-time Remote Operations Manager position at ProviderNow, a healthcare platform redefining how people access quality care. My skills. I'd love to share similar work I've done in my portfolio. Best, Kyle
$18.75 USD in 7 days
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With extensive experience managing business operations, administrative workflows, and cross-functional projects, I am confident I can contribute effectively as your Remote Operations Manager. Over the years, I have led operations across eCommerce, digital services, and business administration, developing strong skills in process optimization, KPI tracking, vendor coordination, financial reporting, and team collaboration. I hold an MBA and am highly proficient in Excel, Google Sheets, data analysis, documentation, and operational reporting. My experience managing Amazon FBA operations, WordPress projects, virtual teams, and client communications has strengthened my ability to streamline workflows, improve efficiency, and support executive decision-making. I am a fast learner who adapts quickly to new industries, including healthcare. My organized approach, attention to detail, and proactive communication ensure projects stay on schedule while maintaining high operational standards. I am comfortable working independently in a remote environment, managing multiple priorities, and collaborating across departments. I am committed to building long-term value, improving operational performance, and supporting your company's continued growth. I would welcome the opportunity to bring my leadership, problem-solving abilities, and dedication to your team.
$15 USD in 40 days
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Hi, This role matches the way I work: building structure, keeping operations moving, and making sure day-to-day execution stays organized and measurable. My background combines project management and business process management, so I’m comfortable working across operational workflows, KPI tracking, documentation, cross-functional coordination, and process improvement. I’ve also handled scheduling, resource planning, reporting, and structured follow-up work, which makes me a strong fit for the kind of hands-on operations support this role requires. What I would bring to ProviderNow is practical operational control — clear processes, reliable follow-through, and disciplined communication across teams, vendors, and stakeholders. I’m especially comfortable turning scattered activities into a simple system that people can actually use and maintain. A couple of quick questions: 1. Which operational areas are currently causing the most friction — vendors, admin workflows, reporting, or cross-team coordination? 2. Do you already have KPI definitions and internal SOPs in place, or should that structure be built as part of the role? I’d be glad to support this work and help create a smoother, more scalable operational rhythm. Best regards, Robert
$18 USD in 25 days
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I've spent 10+ years running operations across tech projects -- vendor coordination, contract management, remote team logistics and process design. Your model at ProviderNow stood out because scaling a virtual care platform without requiring tech integration from partners means the ops side has to run clean on its own. My background covers managing vendor relationships, tracking project budgets, building KPI reporting for leadership and putting repeatable systems in place that hold up when things grow. I've coordinated purchasing, contractor management and cross-functional teams in a remote-first setup for years. Nothing exotic about it. Just making sure the right things happen on time and on budget. What you'd get is someone who builds operational structure that actually scales. Not just docs that collect dust. I catch gaps before they become bottlenecks and keep things moving without overcomplicating them. I'll be straight -- my ops experience is tech-ops, not healthcare specifically. The patterns transfer (vendor management, budgeting, forecasting, scaling processes) but I haven't negotiated pharmacy supply chain contracts before. If you want someone who picks things up fast and brings strong operational instincts from a different vertical, I'm a good fit. I'm targeting a full-time remote role and this lines up well. Want to do a quick call this week to see if it clicks?
$22 USD in 7 days
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Hi, Strong operations are what allow great businesses to scale consistently. I read through your posting carefully, and I am excited about the opportunity to contribute to ProviderNow's mission of making healthcare more accessible, transparent, and affordable. I have over 4 years of experience leading operations, business administration, and process improvement initiatives across remote teams. My background includes designing workflows, managing vendors, coordinating cross-functional projects, overseeing administrative operations, tracking KPIs, and implementing systems that improve efficiency while reducing operational bottlenecks. In addition to operations management, I have experience negotiating with vendors, managing documentation and contracts, coordinating with multiple stakeholders, and developing reporting structures that provide leadership with actionable insights for decision-making. I am comfortable working with project management platforms, Google Workspace, Microsoft Office, CRM systems, workflow automation tools, and reporting dashboards to keep operations organized and transparent. ProviderNow's mission resonates with me because operational excellence is essential to delivering a seamless healthcare experience. I would welcome the opportunity to help strengthen your operational infrastructure while supporting your continued commitment to exceptional member service. I look forward to speaking with you. Warm regards, Emmanuel
$15 USD in 40 days
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With over four years of experience in operations and business administration, particularly in high-growth startup environments, I am the ideal candidate for the Operations Manager position at ProviderNow. My previous role involved managing vendor relationships and contract negotiations, skills that are essential for successful healthcare supply chain management- a key responsibility highlighted in your project description. Beyond my experience, I possess a master's degree in Business Administration (MBA) which will greatly benefit ProviderNow's mission as we navigate through the complexities of scaling our virtual care platform. My strong financial acumen and track-record of maintaining departmental budgets aligns perfectly with your need for an individual who can manage operational spend while ensuring a convenient and flexible member experience. At heart, I am passionate about using data to drive effective decision-making and efficiency. I have honed my skills in data entry, database management, and developing automated templates and systems that save time and cost. I believe these skills will be an asset not just to the operations team but to the entire enterprise at ProviderNow. With me on your team, you gain not only an adept administrator but also a project manager with excellent research skills capable of driving your vision forward.
$20 USD in 40 days
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Dear ProviderNow Team I am excited to apply for the Operations Manager position at ProviderNow. With over 5 years of experience in logistics and operations, I have developed strong skills in coordinating operations, managing vendors, optimizing workflows, and ensuring efficient, cost-effective service delivery. Throughout my career, I have successfully managed logistics projects, coordinated deliveries, improved operational processes, reduced delays through effective planning, managed inventory and supply movement, and maintained strong vendor relationships. I consistently deliver projects on time while maintaining accuracy, efficiency, and high customer satisfaction. I am skilled at tracking operational performance, solving complex challenges, and collaborating with cross-functional teams to achieve business goals. I am organized, dependable, proactive, and committed to continuous improvement. I am excited about the opportunity to support ProviderNow's mission by building efficient, scalable operations that deliver an outstanding healthcare experience. I am confident my logistics expertise, leadership, and dedication to operational excellence would make me a valuable addition to your team. Thank you for your time and consideration. I look forward to discussing how I can contribute to ProviderNow's success.
$20 USD in 50 days
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Hey there, looking forward to hearing from you. Your focus on seamless operations in a complex healthcare landscape is vital. The challenge of managing vendor relationships and operational efficiency is clear and requires experienced oversight. I have successfully streamlined operations for a healthcare platform, leading to a 30% reduction in operational costs while enhancing service delivery. I can implement robust policies and KPIs tailored to your goals. Your emphasis on tracking operational KPIs resonates with my experience in data-driven decision-making. A newer profile here doesn't reflect my decade of expertise in optimizing operations in high-growth settings. My work consistently demonstrates reliability and effective execution. To proceed, could you share the specific metrics you'd like to focus on for operational success? Chat Soon, Warm Regards Mthoko
$15 USD in 7 days
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Hi, my name is Santhosh. While I am new to freelancing, I bring valuable professional experience in project management, stakeholder coordination, and business operations. Currently, I am leading digital transformation and network migration projects, managing cross-functional teams, coordinating with client stakeholders, and successfully delivering projects worth over ₹50 crore with a 100% on-time completion record. I have also contributed to cost reduction initiatives and process automation projects that improved operational efficiency. I possess strong communication, problem-solving, project coordination, and stakeholder management skills. My ability to work under pressure, manage multiple priorities, and maintain attention to detail helps ensure successful outcomes for both clients and teams. I am committed to delivering high-quality work, meeting deadlines, and providing reliable support. My goal is to help clients save time, improve productivity, and achieve their business objectives. Let's work together to make your project a success.
$20 USD in 40 days
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I have all the required skills and experience for the this assignment. I have 21 years of exp in vendor development, empanelment and management and process governance. Logistcs and warehousing and administrative services these all remained part of my profile during my working. I will be skill fully and efficiently able to deliver this assignment. I am very good at people & time management.
$20 USD in 40 days
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Hi hiring team at ProviderNow,I am highly excited to submit my proposal for the Operations Manager position. I deeply resonate with ProviderNow’s mission to simplify healthcare and bypass traditional insurance complexities through a transparent, high-quality virtual platform. As a PMP-aligned Associate Service Delivery Manager with over 4 years of operational experience, my career is built on the exact core mandate you require: managing day-to-day non-technical execution, governing vendor lifecycles, and engineering scalable operational policies. I bring a unique blend of ITIL service governance and hands-on corporate financial acumen to ensure your virtual care ecosystem runs flawlessly. Here is how I will support ProviderNow’s rapid scaling as your Operations Manager: My Strategic Blueprint for ProviderNow Operations Scalable Infrastructure & Procedural Governance: I will audit your current workflows to design and implement highly scalable Standard Operating Procedures (SOPs), safeguarding your "No Surprises" pricing model and ensuring seamless partner onboarding loops. End-to-End Vendor & Contract Management: Leveraging my background in governing Statements of Work (SOWs), I will handle vendor relationships and pharmacy supply chain contracts with strict compliance, protecting your legal and licensing guardrails.
$20 USD in 40 days
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17+ years of experience in leading, managing and working in supply chain operations for the operations department for facilities managment companies and for real estate company. I can easily manage the operations as well as by optimization of cost and selecting direct suppliers instead of middle men or traders retailers, can achieve bog savings as well which results into more profitability for the company.
$16 USD in 40 days
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Hi there, As a Senior Operations & Project Manager with over 10 years of experience building scalable operational infrastructure and streamlining cross-functional workflows, I can serve as the operational backbone for ProviderNow's day-to-day execution. I specialize in designing robust SOPs, managing vendor relationships, tracking core operational KPIs, and optimizing resource allocation to support rapid business growth without compromising quality. My background in hands-on leadership enables me to bridges the gap between high-level strategy and daily administrative execution, ensuring seamless logistics, strict compliance support, and clear cost control. I am ready to bring my problem-solving mindset and operational expertise to help scale your virtual care platform efficiently. Best regards, Michalis M.
$23 USD in 40 days
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Sanford, United States
Member since Oct 10, 2025
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