Operations & Customer Success Executive Needed

₹1500-12500 INR

Ditutup

Disiarkan 24 hari yang lalu

₹1500-12500 INR

Dibayar semasa penghantaran

We’re looking for a hands-on freelancer to manage daily operations and customer success for Food Platform i.e [login to view URL] , a platform connecting users with home chefs. Scope of Work Call and support users to resolve queries & improve conversions Coordinate with home chefs for order clarity and smooth preparation Manage end-to-end order flow (placement → delivery) Handle real-time issues (delays, cancellations, escalations) Follow up with inactive or drop-off users to drive repeat orders Share weekly insights on orders, issues, and improvements

Operations Management

Performance Management

Training Development

ID Projek: 40324779

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Aktif 20 hari yang lalu

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8 pekerja bebas membida secara purata ₹6,938 INR untuk pekerjaan ini

@sheenbaig5431

I am experienced HR professional ahaving more than 6 years of experience in hirirng people to choose the right candidate for the right job

₹7,000 INR dalam 7 hari

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@shubhram5

Hi, Please consider my profile, I'm experienced in coordination and operations working flow. I have 5+ years of experience and contribute to the same. Let's connect for better clarity. Thanks & Regards Shubhra Mishra

₹11,000 INR dalam 10 hari

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@maiw54

Hello, I’m Mai, a detail-oriented freelancer with a strong interest in operations management, customer support, and data analysis. I’m excited about this role as I can help ensure smooth daily operations while delivering an excellent customer experience. I can professionally handle user communication, coordinate with chefs to ensure order accuracy, and manage the full order flow from placement to delivery. I’m also confident in handling real-time issues such as delays and cancellations efficiently. Additionally, I can track performance and provide clear insights using Excel to help improve conversions and reduce drop-offs. I am a fast learner, reliable, responsible and ready to start immediately. I’d be happy to complete a sample task to demonstrate my capabilities. Best regards, Mai

₹2,000 INR dalam 7 hari

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@jyotik152

Customer Support Executive with 4 years of experience in handling customer queries, escalations, and service operations through voice, email, and chat channels. Proven ability to resolve issues efficiently, coordinate with cross-functional teams, and maintain high customer satisfaction. Skilled in CRM tools, complaint resolution, and service coordination. Seeking growth into senior or team lead roles in customer service operations. Contact Details-9690126563 ----------------------------------------------------

₹7,500 INR dalam 7 hari

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@cliprush

Hello, I’m very interested in this opportunity as it strongly matches my 21+ years of experience in customer service, operations, and escalation handling. I have worked extensively in BPO and banking (SBI Card & PNB MetLife), where I handled customer queries, managed escalations, and ensured smooth end-to-end processes. I am comfortable calling users, resolving issues, and improving their experience to drive conversions. I also have strong coordination experience, working with internal teams to ensure clarity and timely execution. Managing order flow, handling delays or cancellations, and maintaining customer satisfaction are areas I am very confident in. Additionally, I have experience in follow-ups and customer retention, helping bring back inactive users and improving repeat engagement. I am reliable, proactive, and focused on delivering a smooth experience for both users and service providers. Looking forward to contributing to your platform. Thank you, Niraj Kumar

₹7,000 INR dalam 7 hari