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Revenue Assurance & Fraud Management Business Infrastructure Development Project

$5000-25000 USD

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Disiarkan hampir 19 tahun yang lalu

$5000-25000 USD

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Basically we are looking for a long term partnership in Saudi Arabia and middle east area with a well known and professional programming company. our projects are mainly involved with Telecom operators and big coding projects which involve Consulting and software devellopments initially we have the following project to participate in, if you are interested before we start cooperation please send us the complete profile of your company including the company work history and size of company R&D, the description of the current project is as follows: Revenue Assurance & Fraud Management Business Infrastructure Development Project 1.1 Project Overview1.1.1 Telecom Operator Business Requirements The Revenue Assurance and Fraud Management Department (RAFMD) within the General Directorate of Information Security (GDIS) is vested with the responsibility of planning and managing the development and expansion of TELECOM OPERATOR’s Revenue Assurance and Fraud Management (RAFM) capabilities and to make sure that the processes and procedures are in place for a successful, efficient and flexible operation. ## Deliverables The deliverables for this engagement include, but are not limited to: | **Components** | **Deliverables** | | Part 1: Develop and Implement Revenue Assurance and Fraud Management Policies | § Report on review of existing Policy Framework for Revenue Assurance and Fraud Management § Revised policy framework, together with inventory of changes made to original document. § RAFMD Policies. § Follow up and reporting mechanism for non-compliance. § Policy review schedule / calendar with review triggers. | | Part 2: Develop and Implement Service Level Agreements (SLA) with all TELECOM OPERATOR departments and external agencies with which RAFMD has to interact | § Document containing a consolidated list of RAFMD’s interfaces with internal and external entities and/or graphic representation thereof. § List of identified interfaces for development of SLAs, with justification. § Comprehensive Service Level Agreements finalized in consultation with the concerned entities. § Escalation methodology and hierarchy for settling all instances of non-compliance with SLAs. § Agreed workarounds / fall back arrangements in case of non-compliance. § Workshops with all external and internal entities presenting final Service Level Agreements. | | Part 3: Develop and Implement appropriate Management Information System (MIS) for the RAFMD. | § Key Information Requirements from the RAFMD Function from both internal and external entities. § Structured MIS Template for periodic reporting ??" Monthly, Quarterly and Annual ??" on RAFMD (including individual sections) performance, statistics, highlights, initiatives and achievements (examples, not exclusive). § Recommended structure for electronic databases or other tools that may be required to support the MIS generation process. § Workshops presenting MIS structure to various user groups. § Sample MIS for one calendar month using methodology developed. | | Part 4: Conduct a mentoring program through deployment of skilled resources to enable independent functioning by the RAFMD. | § Two resources with relevant experience in the use of Subex RA (INcharge) and FM (Ranger) solutions in large telcos. § Participation in day-to-day RA / FM operations during the first half of the program. § Mentoring and hands-off support during the latter phase. | | Part 5: Identify key process and technology elements of the Revenue Chain that have to be covered by a comprehensive Risk Assessment process | § Classification / grading process for Process / Technology elements in the Revenue Chain. § Identification of individual processes / technology elements to be covered by Risk Assessment process. | | Part 6: Develop a comprehensive methodology for Risk Assessment of process and technology elements through the Revenue Cycle and Conduct Risk Assessment of identified assets | § Review of process used to short-list individual processes or technology elements. § Recommendations for changes to be made to short-listing process, if any. § Define the scope of the Risk Assessment process. § Risk Assessment methodology for Processes. § Risk Assessment Methodology for Technology Elements. § Risk Assessment report. § Recommendations for mitigation of identified risks. § Process for validation of Risk Assessment results after implementation of recommendations. | ## Platform | **Architectural Element/Area** | **Standard** | | server hardware + OS | HP, SUN, IBM, leading PC Server Manufacturers with latest version of HP-UX, Solaris, AIX, Windows | | DBMS | Oracle, DB2 | | client hardware + OS | HP-, SUN-, IBM workstation, leading PC Server Manufacturers with latest version of HP-UX, Solaris, AIX, Windows | | Application Integration | EAI Platform (webMethods), Integration Competency Center (ICC) policies |
ID Projek: 3672604

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Bendera SAUDI ARABIA
Saudi Arabia
0.0
0
Ahli sejak Mei 2, 2004

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