We are looking for someone to integrate a new CRM system (SugarCRM) to our Asterisk PBX
- Click for calling (CRM users will click on contacts phone numbers and have the number being called/connected to their extention)
- Incoming call notify (If callerid matches existing contact, their details are displayed, if no match, then display
new contact screen/option. and log the call details lenght etc , and recording the call and attaching in the details view to be able to play anytime. for inbound and outbound calls all.
We will provide you admin access to a new Linux box, we will use UBUNTU latest LTS with sugarcrm [url removed, login to view] CE latest and Ispconfig.
If someone can offer us quick on the cheap will be great.
Please find below the features for Asterix Module:
Connector configuration for Asterisk PBX server details
Ability to enable selected modules to be integrated with Asterisk
Ability to map module phone fields on enabled modules for Asterisk Integration
Separate module for mapping PBX data (extension number, login details and notification) for each SugarCRM User
Call recording for outbound and inbound calls
Call recording stored in SugarCRM server or on NAS server and displayed on call detail, call history views, and pick a time to keep the recordings for specific time after that it will delete the record with related file as well..
Schedule automated calls using IVR with choosen scripts per account groups
Automatic phone call icon on call phone fields configured for asterisk integration
Click on any phone number icon in SugarCRM and your call will be established on Asterisk. It will redirect you to call details of current call
Log of the call will be maintained in SugarCRM
New task, meeting can be scheduled from call details screen
Start/Stop Call recording from call screen
On receiving inbound call, a pop up window will come giving caller details - name, photo, company - and related module activities (Account/Contact/Lead) account
Ability to configure inbound call notification on per user basis.
Log call description from call popup screen
Quick Create meeting, task from call pop screen
Multiple calls handling*