I need to have a ticketing system integrated into my site where when a user logs in, under the “user menu” there is a link to “submit a ticket” and “view tickets” to get support, and in the admin section I should be able to reply to tickets, close tickets, etc.
Currently the site is a custom developed site with a end user front-end and management back-end, and build on Debian OS, with MySQL.
Additionally, I would like for a user to create or update a ticket, the user and admin get emailed the ticket details.
When an admin, responds/updates a ticket, or closes a ticket, I need the user and the admin to get emailed the ticket details.
12 pekerja bebas membida secara purata $134 untuk pekerjaan ini
Hi George, Can you provide the link for the front end and the admin? I would be able to start on this after Christmas if we can finalize the arrangement till tomorrow. Looking forward hearing from you.
The final score depends on how hard to integrate with what is developed. My suggestion is to develop ticketing system on the symfony framework and integrate it with your site. It will take no more than 12 hours.