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225952 modify kayako

I am looking for a modification to the kayako support suite to prevent support agents from seeing tickets for departments they are not assigned to. We use the kayako support system to manage multiple support teams and allow the assignment of tickets to customers - but we don't want the customers to see other customers tickets. A customer is setup as a department in kayako for our purposes. Here is a link to a forum topic, which may be a good approach, or it may not. Either way, it will give you an idea of the issues. [url removed, login to view]

Kemahiran: Semua Boleh, MySQL, PHP

Lihat lebih lanjut: modify setup, tickets support system, support tickets system, customer tickets, mysql restrict, department mysql, support suite, kayako support suite, restrict php system, support system tickets php, kayako setup, kayako suite, tickets mysql, kayako support, mysql tickets, forum staff, restrict php, modify php forum, modify forum, php restrict, tickets php mysql

Tentang Majikan:
( 0 ulasan ) Dallas,

ID Projek: #1972189

Dianugerahkan kepada:

wincent

i can do this.

$450 USD dalam 4 hari
(80 Ulasan)
6.0