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Perldesk Bugs Need Fixed

We are having issues with our Perldesk ticket system installed on a Linux Operating system (via [url removed, login to view]).

1. We are unable to delete an extra staff account called "Lindsey Berkshire" - I already have an account called "Lindsey" so its a duplicate. When we try to go to "edit profile" to delete the staff account we get the following error message:

Sorry, we cannot complete your request..

Please review the following message returned by the help desk:

Incorrect or missing paramters

You may go back and try to correct the problem, or report the problem to the webmaster

So we need the "incorrect or missing paramters" fixed.

2. When we reply to a ticket in perldesk system - the email that is sent out doesn't include any line/paragraph breaks that we entered when adding our response in the perldesk system. It isn't recognizing when we hit enter and move to a new paragraph when sending the emails.

When we are in the perldesk system and adding our response - when we hit enter to make a new paragraph it shows up fine - its just when the email notification is sent that the paragraph breaks disappear.

3. When we try to upload an image to a staff account we get the following error message:

Please review the following message returned by the help desk:

Can't use string ("392.gif") as a symbol ref while "strict refs" in use at /home/jlexell/public_html/cgi-bin/lib/PerlDesk/App/[url removed, login to view] line 2900. at [url removed, login to view] line 74

Please quote us for what it would cost to fix these three errors.

Kemahiran: Perl, PHP

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Tentang Majikan:
( 1 ulasan ) TAMPA, United States

ID Projek: #385200