I need a live support script that will be for members only. Basically, what it will do is be an icon in their user CP. When the user clicks on it- it brings them to a page where they can check 1 of 5 boxes (their problem)and then brought to a live chat with one of our operators. The operator admin (web based) is already 90% created, you'll just have to integrate it. Once they are with the operator, in the script will pull their information. This information will be displayed along with the problem that they're having (the box they checked at the beginning)
From there, I can go in and fix the problem.