I have been asked to create a live chat for a WordPress website.
The live chat will be displayed on the homepage and possibly other pages within the website, so a shortcode must be created to place the chatbox wherever desired.
All website visitors should be able to see all messages within the chat - so it is more like a public chatroom.
There will be two classes of chat users - the administrators and registered users (so that we can collect the contact information of each chat participant). The two classes of users should be graphically distinct - maybe different color for the displayed username.
Possible features depending on price difference:
- Administrators should be able to tag registered users with an "@username" so that the user is notified by e-mail that there has been a response to their question.
- E-mail notifications for the administrators to know when a user has submitted a message in the chat.
The chat should have a very simple user interface and should be responsive - the site will be responsive.
The website will be in both English and Turkish, so this needs be considered in development.