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Tech support personnel needed

I need tech support personnel to work on my website. This is a part time job that requires you to answer all tickets within 12 hours (the sooner you answer, the better). It is part time because there really isn't full time amount of work - there would not be more than 20 hours per week, and likely it is closer to 10-15.

You must be proficient in PHP and MySQL. Your responsibilties will include:

1. Answering tech support tickets

2. Answering sales tickets

3. Installing scripts and troubleshooting customer installations

The website for which you will be working sells various software, which you will need to become familiar with. Most sales are for 5 specific scripts, although there are occasional sales of other scripts.

All of the tech support will be done through a ticketing system. You will be receiving new emails whenever there is a new ticket or new reply to an existing ticket.

In your bid please PM how many years of experience you have doing tech support and using PHP/MySQL.

Kemahiran: HTML, MySQL, PHP, Sistem Admin, Bantuan Teknikal

Lihat lebih lanjut: support admin, sales admin job, job support, it support job, it admin support, tech support job, it tech support, how to become a lyricist, tech support website, ticketing system, the tech, tech, support ticketing, software troubleshooting, sales closer, answering emails, all admin support, admin and support, php support mysql, tickets support system, customer support ticketing system, support tickets system, customer tickets, tickets system, customer answering

Tentang Majikan:
( 275 ulasan ) Brooklyn, United States

ID Projek: #1588457

Dianugerahkan kepada:

HussainHaider

Please check PMB for details. Thanks!

$150 USD dalam 30 hari
(15 Ulasan)
4.2

6 freelancers are bidding on average $241 for this job

mumlinux

More than 8 years experience. Check PMB for details.

$400 USD dalam 20 hari
(5 Ulasan)
2.9
Samuelinfo

PLEASE CHECK PMB

$220 USD dalam 5 hari
(0 Ulasan)
0.0
eSupport4u

Hi. Please check PMB.

$250 USD dalam 30 hari
(0 Ulasan)
0.0
HTSRav

Being a Company, we are the most dedicated in the Projects undertaken. we expertise in Tech Support & System Administration for all major Control panels. Have some queries regarding the project, which I would like to d Lagi

$175 USD dalam 30 hari
(0 Ulasan)
0.0
mikram00

I have technical support experience for various servers, Virtual servers and websites in a very efficient way. Looking forward to present you with my technical skills in the way you need.

$250 USD dalam 30 hari
(0 Ulasan)
0.0