clean website from virus

My website provider (Siteground) has sent me a message telling me that Illegal activity through my website has been detected. Due to the severity of the problem, they disabled the access to my site until the problem is solved.

The scope of the job is to do what the hosting provider is suggesting in order to allow the site to get access again.

If it is of some help, I can tell that the virus detected was [url removed, login to view]

For more clarification I am retyping the message from my hosting provider:

"SiteGround has received a complaint from its upstream provider - SingleHop, that your account is hosting malware (malicious software). For more information on what malware is, you can check the following link:

[url removed, login to view]

You can find the complaint we have received at the bottom of this message.

The malware software is located at:

IP: [url removed, login to view]

URL: [url removed, login to view]

Port: 80

Tested on: Tue, 10 Apr 2012 00:45:50 +0200

Result: Trojan.JS-83

Due to the severity of the problem, we were forced to disable web access to the above URL.

We are very much aware of the inconvenience this issue may cause you, so we would like to take a moment and explain the reasons for our actions: as you know, your account is hosted on a shared hosting server and thus sharing the resources of the server with other customers' accounts. When there is some malicious software on a shared hosting account, it endangers the integrity of the whole shared server and all accounts hosted on it.

If the source of the malware is not isolated, we risk having the whole server unplugged. And we cannot allow the entire hosting server with hundreds of accounts on it to be unplugged because of malware hosted on one single account.

This is why the above explained precaution was absolutely necessary.

In order to have web access restored, please do the following:

1. Remove the malicious script from your hosting account.

2. Run an antivirus scan on your computer(s).

3. Change your cPanel and FTP passwords.

4. Disable/remove any application/script/module you are not using.

5. Upgrade and secure all of the applications you are using.

Kemahiran: HTML, MySQL, PHP, Reka Bentuk Laman Web

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Tentang Majikan:
( 10 ulasan ) Punta Arenas, Chile

ID Projek: #1555905

Dianugerahkan kepada:


Please see my private message.

$60 USD dalam 0 hari
(42 Ulasan)

10 pekerja bebas membida secara purata $73 untuk pekerjaan ini


I understand your project. I have an strong PHP coder and designer team that can handle this. My team have more than 10 years of experience. Thanks

$80 USD dalam sehari
(236 Ulasan)

Hi, please see my profile for security-related issues. Thank you.

$80 USD dalam 3 hari
(87 Ulasan)

Hello, i am master for remove [url removed, login to view] check PMB.

$120 USD dalam 2 hari
(84 Ulasan)

Hello, I can help you to resolve your problem with malicious code on your site. Looking forward to work with you. Thanks

$60 USD dalam 0 hari
(72 Ulasan)

Hello, Your requirements are understood. Please see PMB.

$100 USD dalam sehari
(17 Ulasan)

Hi, glad that drew attention to me! I have propose and need to discuss with you about prj details. regards

$50 USD dalam sehari
(14 Ulasan)

Hi, see Pm I would love to do this

$120 USD dalam sehari
(1 Ulasan)

I can do it now. I have everything I need right here as this is a common problem right now.

$30 USD dalam sehari
(1 Ulasan)

I have two years experience with php development.

$30 USD dalam 0 hari
(0 Ulasan)