The main plan is to have software to be
1,- online ,
2-and handle the customer from his first call (scripts, searches )
4-ad customer as a potential or booking in the calendar as a job or booking him appointment for estimation (commercial customers only), -
5- updates from the technicians as a done canceled or to by rebook
6, - Invoicing the customer( directly , email, mail)
7,- accounting connected to the [url removed, login to view] (2 software have to communicate between each other.
8-,-calculating the employs and telemarketers wages (tare are%, commission, and pay per productivity )
9 ,- Communication between all company employee texting and voice
10,- Search the software have to have very good search finding the customers bay name phone address date
11,- to divided to different companies and cities.
12,- Emailing and mailing the customers promotions ore invoices ( automatically or manual the promotions only).
13- every company, manager , telemarketer, employs, customer to have tare own user name and password on different levels.
14 ,- Full REPORTS customers, employs, financial .
15- good security level (no hacker shod be able to enter)I need to know who enter the system IP user name and the changes they did.
16 - automatically backup the customers base
If you can't do one point of the 16 do not start.
I will not pay if the system is missing any of the 16 points and any of them is not function properly.
More details for the points are coming up if you can make the software.