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Virtual Receptionist

I would like to build a module for VtigerCRM.

This module will be a virtual receptionist module that will have the features of a virtual receptionist.

meaning:

Call comes into a call center agent. We will make a popup windows that will send a caller ID to a page (created by developer)

This page will be a module to vtigercrm. The page will then bring up a company profile for the number that is in the database.

The receptionist (callcenter agent) will then answer the phone call on behalf of the company name that pops up on the screen.

Page Details would reference:

1) page will have contacts within the company and quick reference to email or sms the contacts

2) page will have details for the company and information that a receptionist would usually have.

3) page needs to be dynamic and follow vtigercrm standard to create new fields.

Customer Portal:

1) customer portal is where the customer can add all the contacts for there company, email addresses and phone numbers for sms or transfering call.

2) customer portal will need to have reports of calls, emails and sms that the callcenter agent provided for the company.

3) customer portal would have a description and note area that would show on the CallCenter agent (receptionist screen). Allowing customer to set specific detail instructions for callers. (eg. vacation messages, etc.)

4) customer would be able to see invoice for the end of the month automatically in the customer portal.

Admin Area.

1) VtigerCRM would have an area to account for cost for both page pops, emails, and sms or paging.

2) each company may have different pricing so the costing should be in the company module prebuilt in the vtigercrm.

3) billing should create a vtiger invoice at the end of the month based on the popups, emails, sms and reports automatically.

Payment integration with paypal, or other merchants should be integrated also.

Customer portal should allow customers to pay online.

Reconcilliation Reports:

1) Administrator should be able to see all payments and reference to open balances.

2) Reports to provide to customers of open balances

3) Reports to show to customers for service usage eg. How many emails and to whom at what time, same for sms and paging.

*** this is a starting point for the project. Once this is complete there will be more sub projects afterwards. These would be Separate projects.

I am looking for a 4 week turnaround on this project.

Skills required:

Javascript, MySQL, PHP, vTiger, Website Design

Kemahiran: jQuery / Prototaip, MySQL, PHP, vTiger, Reka Bentuk Laman Web

Lihat lebih lanjut: windows phone website create account, vtiger paypal integration, virtual receptionist online, standard website pricing, service center website design, php developer contacts, payment account id paypal, open a call center, meaning of php developer, looking for call center projects, i need call center projects, i need a virtual receptionist, how to make a follow up call, how to design a virtual set, follow up phone call, dynamic website design cost, developer vtiger, developer online portal, design website administrator by php and mysql, design company profile online, customer portal design, create website for company online cost, costing of an online website, cost call center, call center service pricing

Tentang Majikan:
( 0 ulasan ) toronto, Canada

ID Projek: #4095482

11 pekerja bebas membida secara purata $1616 untuk pekerjaan ini

USAGraphicPR0

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$1600 CAD dalam 10 hari
(123 Ulasan)
8.1
qualifiedcoders

Hi We are interested in your project and read your [url removed, login to view] have completed 150+ big projects in last 5 years. Please check private message board for details.

$1500 CAD dalam 20 hari
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7.7
SICS

Hi, Please check private message for more details. Thanks

$2500 CAD dalam 30 hari
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6.8
auriclesoft09

Dear Sir, Expertise in Open Source/CRM/ERP/POS/Custom Solutions/Web designing. We do customization as per your requirements. ! With a good Profile in Freelancer and experience of over seven years in the Software Aren Lagi

$1300 CAD dalam 24 hari
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6.1
vtigerdevel

Hi, vtiger expert here. Please check PMB for details. Thanks

$1000 CAD dalam 14 hari
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5.7
PHPFreelancerSL

please see pmb for more details.

$1200 CAD dalam 14 hari
(17 Ulasan)
5.1
corpotec1993

ready to start

$1000 CAD dalam 25 hari
(41 Ulasan)
4.9
Imaginehub

Hello, I Have Applied for your Job and also send my Portfolio. I am ready to start your work right now Thanks

$1300 CAD dalam 7 hari
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4.8
demobox

ready to assist you with your project. Thank you - demobox team

$5500 CAD dalam 25 hari
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2.9
webdesginplus

We are the best for your dream project. Please kindly check our portfolio on google. WEB DESIGN PLUS

$1250 CAD dalam 55 hari
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2.9
probytes

Hi There, I represent Probytes Software, a premium PHP,Drupal, IT solutions provider. Though we are new to freelancer we have a track record of successful project implementation and I can discuss the same w Lagi

$1200 CAD dalam 17 hari
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1.8
getveltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and te Lagi

$1200 CAD dalam 28 hari
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1.5
sm7

We are a team of SMS and Voice based website Expert [url removed, login to view] We developed the similar applications before. Please check your PMB

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