I need to have a software program built that does call tracking. For a reference point you can go to [url removed, login to view] or [url removed, login to view]
We want to be able to provide the same services that these companies offer.
Here are a few more details:
Call Tracking Software enterprise level
The software will need to support an unlimited number of customers and unlimited number of users per account
Each account will need to have the ability to have multiple logins with different admin permissions per account
We will need to have an admin section to set up all of the accounts
Record inbound calls – We have to be able to assign blocks
Record outbound calls – we have to have a toll free number for the customer to speed dial then dial the number they want to call
Each customer must be able to provision numbers in real time and batch number provisioning for their account local and toll free so it must interface with a voip provider for that
Needs to have robust reporting with auto email of select reports by customer
Reports need to include call by campaign or call by number, The customer needs to have the ability to create campaigns and campaign groups
Reports of course need to include duration, caller id number and name if possible, and the ability to listen to the recorded call from the report
Email notification of missed calls
We must be able to keep recorded calls on file for retrieval by customers for up to 30 days.
We have to be able to charge by the minute for calls for multiple customer accounts
Dynamic Number Replacement (DNR) - Allows advertisers to have unprecedented insight into where leads are generated. DNR allows marketers to track phone calls down to the keyword and search engine that delivered the call.
Dynamic Call Routing - Ensures local advertisers get local leads by geo-targeting where inbound calls are being initiated. eStara's find me/follow me capabilities route calls to multiple phone lines to guarantee no lead goes unanswered. This enables publishers to route calls to multiple advertisers participating in auction-based or pay-per-call programs
Please do not just bid [url removed, login to view] because that is my cap