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Customer Complaint registration Web Application

We would like to have you design a customer complaint notification and tracking system.

Background:

We have customers who are getting a service from us. Sometimes there are problems with the service and the customers need to notify us of the problem. We handle the problem and then the issue is solved.

So, the developed system should be Web based and should do the following:

a. The customer opens a new problem case using the web and a username and password

b. Our support engineer can view the case and modify it (add comments, change the text, delete text etc...)

c. The customer can view how the case progresses but can't modify it anymore (unless we allow him to add or modify data)

d. Our management can have a global overview of the cases pending, progress, solved, some statistics (how many cases are opened per month, how many are left open , how many closed, average time to solve a case).

This is in principal what we need.

It should be web based, based on PHP, MySQL and CSS.

Kemahiran: PHP

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Tentang Majikan:
( 0 ulasan ) Hoofddorp, Netherlands

ID Projek: #285271

25 freelancers are bidding on average $455 for this job

netdevbiz

please view pmb.

$300 USD dalam 12 hari
(99 Ulasan)
7.8
Arenabpo

Hello, We are web application experts, we can provide a good solution for you. Thank you!

$350 USD dalam 3 hari
(153 Ulasan)
7.7
gws

Right profile and high quality work await your acceptance. Plz. check PMB for details. Thanks & regards,

$700 USD dalam 20 hari
(40 Ulasan)
7.3
a1dezine

HI, Check my PM for technical details. A1dezine.

$650 USD dalam 8 hari
(68 Ulasan)
7.0
SierraSoft

Plz see PMB

$600 USD dalam 15 hari
(35 Ulasan)
7.0
WebSolutionWorld

Check PMB please.

$400 USD dalam 10 hari
(168 Ulasan)
6.9
ranganathp

Can help... check my reviews... costs more...

$750 USD dalam 15 hari
(37 Ulasan)
6.4
websoftinfo

Hi, we are very [url removed, login to view] have gone through wit the requirements you pasted in your description. We can easily do it with our expertise. we will provide your project with required language. we will provide you regu Lagi

$550 USD dalam 10 hari
(66 Ulasan)
6.4
vindhyavart

Serious Bid. Please check your PMB. Thanks.

$540 USD dalam 18 hari
(45 Ulasan)
5.9
acumensofttech

Hello, Pls check for more details in PMB. Thanks Sourav Acumen Soft Technologies

$600 USD dalam 20 hari
(6 Ulasan)
5.8
nexuslite

Issue tracking software.

$250 USD dalam 14 hari
(43 Ulasan)
5.8
happyturtlecom

Firstly thank you for taking time to read my proposal. If I can just take a further few minutes to explain who I am and what I do and then I can discuss your project from the brief you have provided. My role is to comm Lagi

$400 USD dalam 14 hari
(38 Ulasan)
5.5
jeevatech

We are interested in working with this [url removed, login to view]

$500 USD dalam 15 hari
(17 Ulasan)
5.0
VWsolutions

I'd like to help you on this project. I'm experienced in PHP, MySQL, JavaScript, AJAX, XHTML and CSS. Please see my PM.

$400 USD dalam 12 hari
(10 Ulasan)
4.5
wmzahir

I can do this job for you immediately. Please check PM. Thanks.

$300 USD dalam 10 hari
(2 Ulasan)
3.7
developlogic

see private message board.

$400 USD dalam 5 hari
(3 Ulasan)
3.1
alvis13

Hello Greetings!!! We at "ALVIS - All Wise Solution" work in a team of 20 experienced, well coordinated and committed programmers. We are new to freelancer website but we a past track record. We are working r Lagi

$725 USD dalam 25 hari
(2 Ulasan)
2.6
AaronASterling

I can do this project easily. I will have full functionality in 3 days and we can spend the remaining two working out styling so you are happy with the design. The application will follow the MVC design pattern so th Lagi

$250 USD dalam 5 hari
(1 Ulasan)
2.6
iesd2005

I have more than 6 yrs experience having worked for multinational corporations. I can show you samples of my previous work if you want.

$600 USD dalam 10 hari
(4 Ulasan)
1.6
Mystefier

I commend you on wanting to serve your customers better. I'll approach this project thinking about the frustrations I've experienced as a customer on other sites and think about how things can be smooth and easy. Eas Lagi

$250 USD dalam 20 hari
(0 Ulasan)
0.0