Need a custom help desk with
- Specific Look and feel.
- Several operators.
- Automatic new ticket sending to an email address.
- Hosted in our own servers.
- Manage priorities in each ticket.
- Registration / Password recovery
- Image attachments
- Email notifications when create, update.
- Notification to supervisor and manager when a ticket is open several times, or with certain number of answers, or manually.
- Report of tickets based in a status.
- Bilingual English / Spanish.
- It can be LAMP or Microsoft based.
Please write PM if you have already a development to show.