I wish to have a queueing system developed for cometchat similar to livechat. (If there are 3 customer service operatives working and 20 customers waiting to chat, the system will prioritise to who connected first)
All conversations need to be stored in suitecrm so they can be accessed to in the future.
Hello sir i have a similar project with almost the same functionalitys, if you want i can show you, so you will be able to see that I've already made something similar and we will not start from scratch.