OsTicket Open Source ticketing system New Modules Creation

Osticket works as a web email client in away. It stores on database Threads and Emails. This allows the system to parse the necessary data and create the tickets.

Additionally, Osticket has API key interface we try to use it in case of automated jobs (cron-jobs).

[login to view URL]

We need to create our own plugins (canned answers categories, email message on mouse over, Fwd message, Draft messages and more…)

These plugins will be responsible for handling various features.

Our goal is to avoid altering the Osticket Core so in the future, we can update the core with no significant changes.

We have already tried that with some level of success.

Our approach was to create the plugin normally but with the exception all the code needs to be on the Osticket Core.

All the code should exist in the plugin and only via "Plugin Installation" that should be placed on the right spot inside the core.

In case of uninstalling the plugin, it removes the desired code.

Additionally, in case of some changes need to alter the display of OsTicket we use javascript file that is injected and controls the Dom elements.

Finally, along with installation/uninstallation, we need to turn on/off functionality on our plugins, that will enable or not the ability to see the plugin inside the Osticket.

We have created 2 plugins already. One for Archiving and one for adding a "flag' to the system.

Archiving Plugin.

This plugin is responsible for handling older tickets that we don't need them now, it exposes two ways of handling them:

1. automatically via cron-job (previously configured in settings page)

2. manually, by filtering the tickets we need to archive and then archive them.

In this plugin "Archiving" meaning we transfer the tickets from the current table to another table that it doesn't affect the speed on search.

We plan some changes on this plugin since it doesn't use the logic we mentioned earlier (avoiding alter the core) and also we need to use the main search functionality of osticket. But down to the core we need to do the same thing: Archive tickets into a different table.

Additionally, in the future, we need this plugin to remove archived tickets we have selected.

Flags Plugin

Flags plugin is a small plugin that allows us to "flag" a ticket so we can check it again later. It should not affect importance (although currently does).

On installation, this plugin installs itself by adding code to the core and on installation, it must remove the code. Also it has a feature to enable/disable the plugin.

You will find attached the 2 plugins already created.

Please let us know if you can do similar plugins and at what cost.

Kemahiran: PHP, Khidmat Web

Lihat lagi: free cinema ticketing system open source jsp, open source ticketing solutions, open source ticketing solution developed j2ee, aspnet open source ticketing system, open source review site modules, cost open source erp installation, calculate ups shipping cost open source free, asp net ticketing open source system, open source banner creation, air ticketing reservation open source java, barcode ticketing system free open source, online manual creation open source, open source bus ticketing software, open source crm web site creation, open source pdf invoice creation php, recipe cost database open source, simple manual creation open source, open source manuals creation, php open source ticketing system

Tentang Majikan:
( 59 ulasan ) Sofia, Greece

ID Projek: #21303803

22 pekerja bebas membida secara purata $202 untuk pekerjaan ini


Hello, We have done: [login to view URL] using OS tickets. Kindly check & let me know your views. You can check our complete portfolio at https://www.freelancer.com/u/sanjay2004. I understand you want to create few Lagi

$251 USD dalam 8 hari
(702 Ulasan)

Hello! After carefully reading your project description, we are writing to you as we are very confident to fulfill your requirement which is to OsTicket Open Source ticketing system New Modules Creation. We are Sph Lagi

$180 USD dalam 7 hari
(454 Ulasan)

I will create new modules as per the requirements. I have 8+ years of experience in Php and web services. I assure you that I will give 100% quality work. Let us discuss and proceed further in chat. I am online. Ple Lagi

$750 USD dalam 7 hari
(122 Ulasan)

Hello i hope you are fine. i have highly experience in Php base website development and customization related work . As you want to build OsTicket Open Source ticketing system New Modules Creation we are able to do Lagi

$210 USD dalam 8 hari
(506 Ulasan)

With Freelancer Preferred badge bound to give 100% Quality (Let's Chat) Hello, A great team is here for your service!! I read the project description properly, and I agreed to fulfill 100% of all your requirements. Lagi

$140 USD dalam 10 hari
(158 Ulasan)

Hello sir I hope you are doing well. After reading your offer, this looks like a perfect fit for my skill sets so May I discuss with you for further details about this project?

$200 USD dalam 12 hari
(141 Ulasan)

Hello, I have read your job details carefully and i can do your work if you will provide me more details of project.I will definitely give you a best solution to your problem. Thanks

$300 USD dalam 10 hari
(99 Ulasan)

Hi there, Greetings from TechPlus! I've reviewed your requirements & ready to create new module on osticket. 5+ Years Expertise in : CMS (Wordpress, Magento, Shopify, OpenCart, Joomla, Drupal, Prestashop) PHP Framew Lagi

$100 USD dalam 3 hari
(107 Ulasan)

Hello there I understand got it your idea you need the OsTicket Open Source ticketing system New Modules Creation and I have more than 5 years of development experience and a great team, we can complete your project w Lagi

$170 USD dalam 7 hari
(76 Ulasan)

Hello, I have gone through the requirements very carefully and very much confident to develop your project. I'll provide you a design mock-up for your review. Once you reviewed the design and approve, will start the Lagi

$140 USD dalam 7 hari
(37 Ulasan)

Hi, I have read your project description. I am full stack developer having six years working experience and I am very confident to build your website in PHP, WordPress, Laravel. I am an experience in front end design Lagi

$140 USD dalam 7 hari
(28 Ulasan)

Dear sir. ~~~I can finish your project for a short time, perfectly. ~~~ I have just read your requirements carefully. I am very interested in your project. Because I have more than 5 years of experience in Website Lagi

$140 USD dalam 7 hari
(8 Ulasan)

I have gone through your Job description I have 8+ years of experience in UI/UX Design and website Development. I am expert in responsive theme Design, Bootstrap, HTML5, CSS3, JS, jQuery, JavaScript, Widget Develo Lagi

$140 USD dalam 7 hari
(10 Ulasan)

Dear Employer, I came across your job post of need of OsTicket Open Source ticketing system New Modules Creation .I am having a group of people that are expert in PHP,Wordpress,HTML5,[login to view URL] are creative and innovativ Lagi

$180 USD dalam 7 hari
(19 Ulasan)

Hello, I am interested in your project and would like to invite you for further discussion. Waiting for your positive reply! Regards, Page M. O.

$250 USD dalam 7 hari
(3 Ulasan)

Hello, Greetings of the day! We will provide you all the needs according to your requirements. It will be my pleasure to read the project description properly, and I agreed to fulfill 100% of all your requirements. Lagi

$200 USD dalam 8 hari
(10 Ulasan)

Hello Hiring Manager, I read your job descriptions carefully, I am very interesting in your job. I have developed apps such as Social networking & lifestyle(Tinder style dating, chatting, sharing), Food & drink(Rest Lagi

$225 USD dalam 15 hari
(3 Ulasan)

I've 7+ years of experience in Web Development/Web design, Mobile App Development(IOS/Android), Graphic design, Logo Design Business Cards & Stationery, Flyers & Brochures, Packaging Design, Web & Mobile Design, Social Lagi

$140 USD dalam 7 hari
(2 Ulasan)

Hi, I have more than 3 years of rich experience in latest technologies like : Laravel, Shopify, Magneto, WordPress . I am also very much skilled in core PHP, Web Scraping, HTML, CSS and JavaScript + Jquery. Moreover, I Lagi

$140 USD dalam 7 hari
(6 Ulasan)

We are from Litost India is a leading Digital Marketing Company & certified for Google Ads Search. We offer a comprehensive suite of IT Solutions, including web solutions and web applications services along with state- Lagi

$140 USD dalam 7 hari
(0 Ulasan)