1) Notification should go to support when reply is written. and the post should be signed into support.
2) open support records on the screen cannot be displayed more than 10. this is insufficient.
3) The search bar need to have support requests.
4) I cannot see the tickets that I have opened separately in the support crowd, it is difficult to keep track of who is assigned to the job.
5) anyone can see the ticket opened in the workflow section on the entire staff page. In situations where it is necessary to be hidden, distress occurs. see only the flow of tickets of interest to him